PowerPoint - Houston Community College System

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Workforce
Development and
Critical Thinking
LEAD 1200
CRN 25174
Professor Donald P. Linden
Copyright © 2008 Pearson Prentice Hall. All rights reserved.
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Objectives
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Make Integrity Your Hallmark
Become an Effective Communicator
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Make Integrity Your Hallmark
What is Integrity?
Integrity is consistency of actions (no contradictions),
values, methods, measures, principles, expectations and
outcome.
Integrity may be seen as the quality of having a sense of
honesty and truthfulness in regard to the motivations for
one's actions. The term "hypocrisy" is used in contrast to
integrity for asserting that one part of a value system
demonstrably conflicts with another, and to demand that
the parties holding apparently conflicting values account
for the discrepancy or change their beliefs to improve
internal consistency.
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Make Integrity Your Hallmark
(Continued)
Why don’t More people live a life
of Integrity
 Cheating as a way of Life
 Eventually the Truth will come
out
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Make Integrity Your Hallmark
(Continued)

Characteristics of people with
Integrity
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Empathy
 Treating everyone in the organization with
empathy (Empathy is the capability to share and
understand another's emotions and feelings.)

Lack of Blame
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People who don't blame others are not defensive.
They are able to reflect honestly on their own
behavior and are willing to admit mistakes.
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Make Integrity Your Hallmark
(Continued)

Humility is a lack of pomposity and
arrogance. It is the recognition that all people
are fallible, that we are all combinations of
strengths and weaknesses.

Emotional Mastery

For those in positions of formal power, the most
important aspect of emotional mastery may be
controlling anger.
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Make Integrity Your Hallmark
(Continued)

Responsibility

Responsibility is the acceptance of full responsibility for
personal success and for the success of the project, team
and organization. Becoming responsible requires developing
and refining the following core qualities:
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Takes the initiative to get things done
Is not afraid to hold himself accountable
Is willing to cross departmental boundaries to help with a
meaningful project
Takes personal responsibility for organizational success
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Make Integrity Your Hallmark
(Continued)
 Accountability

People who are truly accountable expand
their view of organizational responsibility. At
all levels, accountable people do what they
can to get done what needs to get done, no
matter where in the organization they have to
go. They NEVER say, "It's not my job."
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Make Integrity Your Hallmark
(Continued)

Self-Confidence

People who are self-confident feel that they are the
equal of others, even when those others are in
positions of much greater formal power. People who
are self-confident also recognize the value of building
the self-confidence of others and won't be threatened
by doing so. Self-confidence in everyone builds a
sense of partnership and helps the organization get
maximum effort and ideas from everyone. A person
with the core quality of self-confidence:
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Has a self assured bearing
Is flexible and willing to change
Easily gives others credit
Isn't afraid to tell the truth
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Make Integrity Your Hallmark
(Continued)

Courage

People with courage are assertive and willing to take risks. They
ask forgiveness rather than permission, and are willing to try
even though they might fail. They are willing to risk conflict to
have their ideas heard, balancing that with the respect that
makes constructive conflict possible. A person with the core
quality of courage:
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Champions new or unpopular ideas
Talks to others, not about others, when there is a problem
Accepts feedback and really hears what others say
Takes the ball and runs with it, even when there are obstacles
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Make Integrity Your Hallmark
(Continued)

Focus on the whole

People who focus on the whole think in terms of the good for the
entire organization, not in terms of what's good for them, their team
or their department. They can see interdependencies and can see
beyond what is immediately observable. They have an
understanding of and enthusiasm for the business and an
understanding of their industry. For example, if working on a
software project, they consider the implications of the whole project
and commit to an outcome that works for the customer rather than
focusing on just their piece of the project. A person who
demonstrates the core quality of focusing on the whole:
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Realizes that they represent their company to customers
Sees how the work in their area affects the entire project and the entire
organization
Gathers information from all stakeholders when making decisions
Shares information throughout the company and understands the value of a
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knowledgeable workforce
Make Integrity Your Hallmark
(Continued)
Why integrity is so critical in
building a winning career
 Ethical dimension of Integrity 
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how a moral outcome can be achieved
in specific situations (applied ethics the philosophical examination, from a
moral standpoint, of particular issues in
private and public life that are matters of
moral judgment ).
A final word of Integrity
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