Transcript Slide 1

Technology

Anniversaries

20 Years April 30, 2013 40 Years April 03, 2013 On April 3, 1973, from a Manhattan street corner -- 6th Ave. between 53rd and 54th -- Motorola’s Martin Cooper placed the world’s first mobile phone call.

• • • Prototype version: 2.5 pounds single-line, text-only LED screen A decade before it reached consumer

Device Convergence 1993-2013

What other “essential” objects sitting around right now are going to look amazingly antiquated in just 20 years?

U.S. Rank? 23 – 77.9%

The Internet of Things

Term for an interconnected web of devices that will bring much more data and device control to users.

… an active knowledge base that connected devices can utilize to function better.

Microsoft Sees Its Next Big Thing In The Internet Of Things

June 27, 2013

The Internet of Things

• Predictable pathways of information changing: – Physical world itself becoming a type of information system – Sensors & actuators embedded in physical objects • roadways to pacemakers linked through wired & wireless networks, often using the same Internet Protocol (IP) that connects the Internet – Networks churn out huge volumes of data that flow to computers for analysis – When objects can both sense the environment & communicate, they become tools for understanding complexity and responding to it swiftly – Some work largely without human intervention

July 24, 2013 • • • • Vehicles equipped with the technology continuously communicate over wireless networks Exchange information on location, direction and speed 10 times a second. Vehicle's computer – analyzes information – issues danger warnings to drivers, often before they can see the other vehicle.

Technology effective up to about 1,000 feet.

Always Working

Always Working

Always Working

"People are tired of always being plugged in." "We have reached a tipping point where people are so overwhelmed and on edge from technology, and they are craving a respite."

Tanya Schevitz

Always Working

"It's your responsibility to shut off the flood of information — and you have the power to do it, it's not easy, but you have to set boundaries."

Martha Beck- sociologist and life coach

Always Working

• • • •

Take initiative

– Talk with managers and colleagues about their expectations

Communicate boundaries

– That may mean telling a boss, "I'm going to my son's cello – concert tonight, so I'm going to be offline until tomorrow," or set an automated out-of-office response each night that tells the sender "thank you for the e-mail" and that a personal reply will come the next day after 9 a.m.

Keep the ego in check

– Sure, many workers feel their roles are vital, but it doesn't mean they have to be continuously clocked in.

Look at the bright side

– structuring your own time means that I have more time to be free for ???

June 9, 2013

Welcome to generation “fidgital”

(FIJ-IH-TULL), ADJ.

1. Excessively checking one’s devices. “Victoria grew tired of watching her fidgital fiancé glance at his iPhone every five seconds.” Jan 7, 2013

Welcome to generation “fidgital”

• University of Maryland

(International Center for Media & the Public Agenda)

– Smartphone users exhibit actual withdrawal symptoms when forced to abstain from using their devices. – Many felt physical discomfort after not checking their phone for extended periods of time

Addicted to Your SmartPhone?

"By design, it's an environment of almost constant interruptions and distractions. The smartphone, more than any other gadget, steals from us the opportunity to – maintain our attention – engage in contemplation and reflection – or even be alone with our thoughts."

The Shallows: What the Internet is Doing to Our Brains

Nicholas Carr

Addicted to Your SmartPhone?

• • • • • 70% check smartphone within an hour of getting up 56% check phone within 1 hour of going to sleep 51% check continuously during vacation 48% check over the weekend – including on Friday and Saturday night 44% would experience

"a great deal of anxiety"

if they lost their phone & couldn't replace it for a week Leslie Perlow, Ph.D,.

Konosuke Matsushita professor of leadership Harvard Business School study of 1,600 managers and professionals

Addicted to Your SmartPhone?

• • Psychologists call it "variable ratio reinforcement" – we never know when we'll get a satisfying email, so we keep checking, over and over again. – "It's like slot machines, We're seeking that pleasurable hit." Smartphones allow us to seek rewards – videos, Twitter feeds, news updates, email … anytime and anywhere – is such behavior unhealthy?

Addicted to Your SmartPhone?

• Taking regular "predictable time off" (PTO) from your PDA results in: – increased efficiency and collaboration – heightened job satisfaction – better work-life balance Experiment with employees at The Boston Group

Addicted to Your SmartPhone?

• • • Be conscious of the situations & emotions that make you want to check your phone. – Boredom? Loneliness? Anxiety?

– Maybe something else would soothe you Be strong when your phone beeps or rings – You don't always have to answer it – Avoid temptation … turn off alert signals Be disciplined about not using your device in certain situations – when you're with children – – driving in a meeting – or at certain hours for instance, between 9 p.m. and 7 a.m.

July 10, 2013

Apps

• • App store July 10, 2008 – released 500 apps • over 900,000 today – May 2013 • 50 billion app downloads since launching the store Google's Android marketplace – Google Play Store – 48 billion app downloads announced May 2013

First joint survey AICPA & CPA Canada

Demographics

• • • U.S. survey participants – 36% public accounting – 36% business and industry – 28% consulting, government or not-for-profit or “other” Positions – 38% partners or executives – 22% directors or vice presidents – 20% managers – 8% staff members – 12% “other” Majority “frequently” or “regularly” encounter IT questions in their field of work.

Demographics

• Canadian survey respondents – 25% public accounting – 40% business and industry – 15% government and military – 10% consulting and law – 10% not-for-profit sector or “other” – Most management positions – Most “frequently” or “regularly” encounter IT questions in their field

“With technology advances like in-memory processing reducing Big Data costs, the respondents have recognized the importance of managing and retaining data by controlling things like data governance and operational data strategy in order to realize Big Data’s many benefits.”

Frank Colantonio, CPA, CA-IT, director of continuing education, CPA Canada.

Confidence Levels

Percent of survey respondents who are confident or highly confident in the ability of their clients’ organizations or their organizations to address technology initiatives.

United States Goal (Initiative) Confidence level* Survey Rank

Managing and retaining data Securing the IT environment Managing vendors and service providers Managing IT risks and compliance Ensuring privacy Managing system implementations Preventing /responding to computer fraud Govern / manage IT investment /spending * Enabling decision support and analytics Leveraging emerging technologies 55% 51% 47% 47% 45% 44% 44% 38% 37% 27% 8 7 9 1 2 10 3 4 5 6

Winter 2013

BYOD

• • Bring your own device (BYOD) – also called bring your own technology (BYOT), bring your – own phone (BYOP), and bring your own PC (BYOPC) permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplace & use those devices to access privileged company information & applications.

Significant inroads: – 75% of employees in high growth markets such as Brazil & Russia – – 44% in developed markets means to attract new hires?

• 44% of job seekers view an organization more positively if it supports their device

BYOD – Benefits

• • Cost savings (Microsoft) – reduced hardware and software expenditures – reduced maintenance and support costs Improved productivity (iPass) – “employees who use mobile devices for both work and personal issues put in 240 more hours per year than those who do not.” – increased mobility – greater job satisfaction

BYOD – Risks

• Potentially compromising confidential or sensitive data. – Company-centric • internal emails, personnel records, or financial data – Customer/client/patient-centric • credit card information • client tax returns • patient healthcare records.

– If subject to certain regulatory mandates risk is elevated substantially.

May 25, 2013

“Who gets the photographs and the e-mail stored online, the contents of a Facebook account, or that digital sword won in an online game?”

Your Digital Afterlife

“Digital assets have value, sometimes sentimental, and sometimes commercial, just like a boxful of jewelry.

There can be painful legal and emotional issues for relatives unless you decide how to handle your electronic possessions in your estate planning.” John M. Riccione, Aronberg Goldgehn Davis & Garmisa - Chicago.

Your Digital Afterlife

• Services & programs help people prepare for what happens after their last login – Google • a program called Inactive Account Manager • lets those who use Google services decide exactly how they want to deal with the data they’ve stored online with the company • Gmail and Picasa photo albums • publicly shared data like YouTube videos and blogs

Your Digital Afterlife

• • Let Google know the people you want to be notified when the company deactivates the account – up to 10 names. You choose when you want Google to end your account – after three, six or nine months of electronic silence (or even 12 months, if you’ve decided to take a yearlong trip down the Amazon)

Your Digital Afterlife

• Ways to make sure that your electronic pulse is really gone; – checks for traces of your online self • Android check-ins • Gmail activity • Web history – month before it pulls the plug, Google alerts you by text and e-mail, just in case you’re still there – if silence has indeed fallen, Google notifies beneficiaries & provides links to download photographs, videos, documents or other data left to them

Your Digital Afterlife

• Many services offer online safe deposit boxes where you can stow away passwords and other data – SecureSafe: free for: • • up to 50 passwords 10 megabytes of storage • one beneficiary

Your Digital Afterlife

• Make a private list of all user names and passwords for all the accounts in which you have a digital presence – make sure you update the list if you change login information – don’t put user names & passwords in your will • becomes a public record when you die

Your Digital Afterlife

• • Make sure that your executor or personal representative – understands the importance of preserving these digital assets and knows how to find them – knows about your • online game accounts • PayPal account • • • presence on photo storage sites social media accounts and blogs online shopping accounts where credit card information is stored After you die, an executor or agent can – contact Facebook and other social media sites – establish his or her authority to administer the estate – request the contents of the account