Transcript Document
“Pushing the Content Boundary” The July E2B Conference 11th July 2002 Alex Jadavji Managing Director – Synetrix [email protected] Agenda Isn’t the written word enough? Historical view of Video communication for commercial use Extending the reach of teaching and learning techniques today by “clever” use of the Internet. Empirical Evidence ! Origin of the species Sharing of knowledge base Ability to share information through technology Communication techniques evolving Time The 4 semi-permeable membranes(aka recall) Text – 25-45% 1st time retention Audio – 35-55% 1st time retention Visual – 45-55% 1st time retention Audio/Visual – 55-75% 1st time retention [Audio/Visual/Practical – 85-95% 1st time retention!!] “I see what you are saying but…………..” Human nature to be short sighted and resistant to change? “This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication.” “The device is inherently of no value to us.” Western Union internal memo, 1876 But of course eventually…… The Telephone System Happened “Should have done this years ago !” Western Union internal memo infrastructure before e-learning is enabled (i before e!) The foundation of communication is infrastructure (i) Point to Point (1 to 1 communication) H.320 ISDN H.320 Multipoint (1 to many, or many to many) H.320 ISDN (bridged) H.320 Used by the those who afford the high cost of entry: 1. Expensive end systems (£20,000-£50,000) 2. Early systems supported Basic Rate ISDN (128Kbps) 3. Unreliable (Operating system based, eg. OS/2) 4. High cost of ISDN, especially internationally 5. Low Quality 1990 . . 1995 . . 1997 . . . . . The foundation of communication is infrastructure (i) Quality of ISDN improves and ATM arrives H.320 ISDN (up to 384Kbps) H.320 25Mbps ATM Gateways between ISDN (H320) and ATM (H321) ATM Private and Public networks arrive H.321 155Mbps ATM 34Mbps ATM Speeds now upto 384kbps for ISDN and ATM systems now able to use MPEG1 OR MPEG2 (>8Mbps) H.321 25Mbps ATM 622Mbps ATM 1997 . . . . . 1998 . . . . 1999 . . Mr Manager Doubting Thomas PBX Carrier PBX Broadcast Systems LAN IP WAN LAN Video Conferencing ISDN Regional Centre The foundation of communication is infrastructure (i) Enter – IP and H323 video conferencing H.323 H.323 Quality/Class of service enabled and H323 aware gateways and firewalls now being produced by Cisco Legacy systems still in place. Needing to “transcode” between H320 and now H323 to talk to IP based devices Internet H.320 H.320 ISDN (up to 384Kbps) 25Mbps ATM ATM Private and Public networks arrive H.321 “Another network to manage, but this one is bigger than rest put together ! That’s no good ! Gateways between ISDN (H320) and ATM (H321) H.321 Speeds now upto 384kbps for ISDN and ATM systems now able to use MPEG1 OR MPEG2 (>8Mbps) 155Mbps ATM 34Mbps ATM 25Mbps ATM 622Mbps ATM 1999 . . . . . 2000 . . . . 2001 . . We still have to contend with the Big “i” The Internet (QOS/COS getting better) LAN/MAN Edge Edge Your campus LAN/MAN, QOS/COS enabled Edge Edge H323 Everywhere (so “i” is now sorted !) Internet “Fine, but how do we manage such a distributed, abstract thing based on the Internet, as well as all the features that the old systems gave us???” 2000 . . . . . 2001 . . . . 2002 . . Management of a converged network environment Cisco AVVID partner programme Internet “It would really useful if this could all be done from a browser for ease of use…” Enter - (the “e” enabler) Web Data Collaboration (sharing of applications and content) Business quality desktop video (to suit the application) Integrated into how you work today (web based) Instant Messaging (Chat , whiteboards etc..) Streaming (live and stored) Ad-hoc and Scheduled Conferencing Control Simplicity Inclusion of legacy systems Works seamlessly with Cisco video solutions (gateways, MCU’s etc) “Now we are getting somewhere, tell me more” Benefits - designed for use by students, pupils & users No User Training Required! Ease of Use as a guiding principle • Multiple ways to do things • Non-essential items at a lower level • Many functions automatically handled by system User profile tailored to the individual At a glance view of current activities and information Presence indication Multiple locations and user mobility Delegates and guests Public meetings “Sounds to easy to me, does it exist? What does it look like?” Guide Page - Current Activities & Information Today’s meetings Future meetings • up to 5 days Messages • from administrators Notifications • invitations, cancellations, etc. ‘How to’ section Meet Page - Choose Participants & Resources “Even you-know-who could use this system!” Members • Person • Room • Resource Presence (available, busy, unknown, unavailable) New directory paradigm based on role of group structure • Personal directory • Tree hierarchy Meeting Editor Appointment Attendees Advanced Settings Send/Update invitation Delete invitation Web Conferencing in use Full Screen Video Conference List “List of Conferences” allows you to join any public conference or lecture that is being broadcast The Family CTM Express CTM CTM for Exchange Web Endpoint Conference Server MCU Scheduling Other Resource Scheduling Directory Management Policy Management Presence Conference Moderation Data Collaboration Billing Centralized Administration Exchange Integration Streaming LDAP (Coming soon date TBC) = supported = provided by Exchange So what does an E2B video room look like? Codec (Camera and Microphone with built in Network Connection) or desktop system User’s pc being used for data sharing (could be a personal laptop) Monitor (TV or Wall or Ceiling mounted Plasma screen or pc screen) Controls (remote / mouse/keyboard if req’d) Local Area Network Connection Video call (point to point or multipoint enabled via PC onto the CRUK Click to Meet URL. Think About your environment !! 1. White walls and bright lights degrade the quality of the image 2. Loud ties and white shirts should be kept to a minimum ! 3. Camera’s should not be pointed at direct light sources 4. Keep you microphones away from noise sources Summary IP infrastructures can be created to provide usable converged voice, video & data networks that are accessible to all They can be managed and use the resources that often already exists (data network and internet access) The video solutions now use efficient protocols that will give you reasonable quality that is affordable The ability to provide more stimulating content direct to the end user now exists – After all it is all about content! And Finally…. It’s all about Strategic Vision “Who the hell wants to hear actors talk ?” HM Warner, Warner Bros., 1927 “I think that there is a world market for maybe five computers.” Thomas Watson Chairman of IBM, 1943 Introduction