Transcript Chapter 2

Chapter 2 THE CULTURAL CONTEXT OF IHRM

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Chapter 2 THE CULTURAL CONTEXT OF IHRM

        

Vocabulary

Objectives

Definitions of culture

Intro to cross-cultural management research

The Hofstede study

The GLOBE study

The Trompenaars & Hampden-Turner study

Hall & Hall’s cultural dimensions

The development of cultures

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For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Vocabulary

 Culture as defined by:

Kluckhohn & Kroeber, Hansen, Schein

   artefacts, values, underlying assumptions cross-cultural management

Hofstede

: power distance, uncertainty avoidance, femininity vs. masculinity, individualism vs. collectivism, long-term orientation Confucianism, Confucianism dynamics 

GLOBE

: ingroup, in-group collectivism vs. institutional collectivism organizational culture, national culture, gender egalitarianism, assertiveness, performance orientation, humane orientation 

Trompenaars, & Hampden-Turner

: universalism vs. particularism, communitarianism, neutral vs. emotional, diffuse vs. specific, ascriptive vs. achievement, sequential vs. synchronic time, internal vs. external control 

Hall & Hall

: high vs. low context, spatial orientation, polychrome vs. monochrome time For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Objectives

Learn these key findings and themes:

1.

Definitions of

culture

2.

Cultural concepts 3.

Results of various intercultural mgmt. studies: Hofstede, GLOBE, Trompenaars, & others 4.

Reflections on cross-cultural mgmt. research 5.

Development of cultures For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Definitions of culture

For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Kluckhohn & Kroeber def. of culture

Culture consists in patterned ways of    Thinking Feeling Reacting acquired & transmitted mainly by symbols, constituting the distinctive achievements of human groups, including their embodiments in artefacts; The essential core of culture consists of traditional ideas & their attached values For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Hansen’s 4 elements of culture:

Standardization of 1. Communication 2. Thought 3. Feeling 4. Behavior For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Schein’s concept of culture

A culture has 3 levels:

1. Artefacts

- visible

2. Values

– intermediate level of consciousness

3. Underlying assumptions

– invisible, unconscious For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Schein’s 6 underlying assumptions

1.

Nature of reality & truth 2.

Time dimension 3.

Effect of spatial proximity & distance 4.

Nature of being human 5.

Type of human activity 6.

Nature of human relationships For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Intro to cross-cultural mgmt. research

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Goals of cross-cultural mgmt. studies

  Describe Compare organizational behavior between countries & cultures  Explain & improve interaction between employees, customers, suppliers or business in different countries & cultures For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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The Hofstede study

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Hofstede’s 5 culture dimensions

1.

Power distance 2.

Uncertainty avoidance 3.

Femininity vs. masculinity 4.

Individualism vs. collectivism 5.

Confucianism or long-term orientation For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Long-term cultures characterized by:

 Great endurance, persistence in pursuing goals  Position of ranking based on status  Adaptation of traditions to modern conditions  Respect of social & status obligations within limits  High savings rates & high investment activity  Readiness to subordinate oneself to a purpose  The feeling of shame For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Short-term cultures characterized by:

       Personal candor & stability Avoiding loss of face Respect of social & status obligations without consideration of costs Low savings rates & low investment activity Expectations of quick profit Respect for traditions Greetings, presents & courtesies based on reciprocity For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Figure 2.1

Hofstede study: Power distance & individualism vs. collectivism For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Table 2.1

Impact of the cultural context on HRM practices For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Future Hofstede-style research issues

Realization of cross-level studies

Consider groups, organizations, & country levels 

Inclusion of cross-cultural differences

Consider intracultural variance 

Inclusion of theoretically relevant moderators

Consider sex, class affiliation, etc.

Interaction between variables

For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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The GLOBE study

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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    

The GLOBE study questions

Are there leadership behaviors, attributes & org. practices effective across all cultures?

Are there leadership behaviors, attributes & org. practices effective in some cultures only?

How much do leadership attributes affect the effectiveness of specific leadership behavior & its acceptance by subordinates?

How much do behaviors & attributes in specific cultures influence the well-being of members in the researched societies?

What is the relationship between these socio-cultural variables & an international competitive capacity of the various sample societies?

For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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GLOBE’s 8 culture dimensions

1.

Institutional collectivism 2.

In-group collectivism 3.

Uncertainty avoidance 4.

Power distance 5.

Gender egalitarianism 6.

Assertiveness 7.

Performance orientation 8.

Humane orientation For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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The Trompenaars & Hampden-Turner study

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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7 dimensions of Trompenaars & H-T study

between people Concept of time

1. Universalism vs. particularism 2. Individualism vs. communitarianism 3. Emotional vs. neutral 4. Specific vs. diffuse 5. Ascription vs. achievement 6. Sequential vs. synchronic concept of time

Concept of nature

7. Internal vs. external control For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Hall & Hall’s cultural dimensions

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International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Hall & Hall’s 4 dimensions 1. High vs. low context communication 2. Spatial orientation

actual distance between people when communicating

3. Monochrome vs. polychrome time

sequential processes vs. parallel actions

4. Information speed

high or low information flow during communication For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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The development of cultures

For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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Cultures change

There is increasing 1.

International connectedness 2.

Global economy coordination 3.

Harmonization of laws & regulations 4.

Migration

Cultures are not confined to given territories.

This means new challenges for HRM.

   How resistant

are

cultures to change?

Generation Y are fast, self-organized & absorbed learners with distinct work-life balance preferences Entire society workforces are aging For use with

International Human Resource Management 6e

By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr.

ISBN-10: 1408032090 © Cengage Learning

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