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International Union of Air Pollution Prevention and
Environmental Protection Association in association with the
Integrated Program on Urban, Regional and Global Air Pollution
Mexico City January 19-23 2004
Central London Congestion
Charging
David Hutchinson
GREATER LONDON AUTHORITY
What I will talk about today
• Background and context
• Operation of the scheme
• Projected impacts of the scheme
• Importance of monitoring
• Some early indicative results
• Issues we have had to overcome
Central London
• Greater London - largest urban area in Europe,
over 7 million population
• Central London - 1 million workers, heart of UK
business, government, media, heritage
• Suffered worst traffic congestion in the UK
– average traffic speeds 15km/hr
– vehicles typically spent half their time in queues
• Congestion was increasing, costing people and
business time and money
• General acceptance - ‘something had to be done’
Part of a wider strategy
• Congestion charging part of London-wide
Strategy - No.1 priority ‘tackling congestion’
• Integrated approach: public transport; parking &
loading enforcement; congestion charging
• Extensive public consultation over 18 months
• Public transport improvements in advance
• Associated traffic management
• Commitment to monitoring and adjustments
So how does congestion
charging work?
Paying the Charge
• Daily, weekly, monthly or annual payment,
for individual vehicle registration number
TT123
CBI
123
CBI
T 123
ABC
T 123
CBI
• Flat charge of £5 per day (Monday - Friday
7am - 6.30pm) for all vehicles
• Payment by post, telephone, internet, SMS,
or at self service machines, retail outlets and
some petrol stations
• Payment available up until midnight, but
charge rises to £10 after 10pm
Enforcement
• Vehicle registration numbers observed by fixed
and mobile cameras and compared with
payment database
• Cameras linked to automatic number plate
recognition technology
• If no record of payment by midnight, £80 penalty
charge sent to registered keeper of vehicle
• Vehicles of persistent evaders clamped and / or
removed
Camera enforcement
Colour
ColourContextual
ContextualImage
Image
Monochrome
MonochromeImage
Imagefrom
fromANPR
ANPRcamera
camera
Number
NumberPlate
Plateimage
imagefrom
fromANPR
ANPR
camera,
Lane
1
camera, Lane 1
Evidential
EvidentialRecord
RecordSummary
Summary
ANPR
ANPRsystem
systemoutput
output
Key Exemptions and
Discounts
•
•
•
•
Motorbikes/mopeds
Military vehicles
Emergency services
Taxis and licensed
minicabs
• Disabled persons
• Buses, coaches and
minibuses
• Certain alternative
fuel vehicles
• Breakdown &
recovery vehicles
• Certain health
service workers
• 90% discount for
residents of zone
Projected impacts
• Reduce traffic inside charging zone by 1015% and 2-3% in Inner London
• Cut traffic delays by 20-30% inside charging
zone and 5-10% outside
• Traffic speeds increase by 10-15% inside
charging zone and 2-4% immediately outside
• Help bus operations
• Improve journey times and reliability
• Net revenues of £130 million per year
Investing the revenue
– early years
• Improvements:
bus network, including night services
network accessibility
safety and security
for pedestrians and cyclists
interchanges
• Accelerating road and bridge maintenance
• Transport funding for local authorities
Investing the revenue
- long term
• Expanded Underground and rail capacity:
new services across and around London
• New river crossings of the River Thames
• Improved access to London’s town centres
• Tram or segregated bus schemes
• Selected improvements to London’s roads
Public Transport
Improvements
• Substantial enhancements to bus capacity:
- New routes
- Frequency increases on existing routes
- Introduction of larger buses
• New 24-hour services
• Bus fares frozen
• Better enforcement of bus lanes
• Better information & security
• Some improvements on Underground & Rail
Monitoring the impacts
• Comprehensive 5 year monitoring programme
• Traffic patterns and traffic conditions
• Public transport operations and passenger levels
• Social impacts, including vulnerable groups
• Business and economic effects
• Environmental impacts, particularly air quality
• Case studies
• Results published every year
• First Annual Report published 3 June 2003
Some early success
•
•
•
•
•
•
•
•
20% reduction in traffic entering the zone
Sample traffic reduction of 16% within the zone
No increase in traffic on Inner Ring Road
No significant change in traffic levels
outside the zone
Sample traffic speeds within the zone increased by
10-15%
Around 100,000 payments received each day
Public transport able to handle displaced car users
Bus patronage increased by 14% in peak hour
Traffic entering the congestion
charging zone
Flow on 16 High-flow Inbound Gateway Sites
during the Charging Hours (07:00 - 18:30)
160,000
Total Flow (vehicles excl 2-wheelers)
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
03/02/03 10/02/03 17/02/03 24/02/03 03/03/03 10/03/03 17/03/03 24/03/03 31/03/03 07/04/03 14/04/03 21/04/03
Date
Traffic inside the congestion
charging zone
Date
24-Apr
22-Apr
18-Apr
16-Apr
14-Apr
10-Apr
08-Apr
04-Apr
02-Apr
31-Mar
27-Mar
25-Mar
21-Mar
19-Mar
17-Mar
13-Mar
11-Mar
07-Mar
05-Mar
03-Mar
27-Feb
25-Feb
21-Feb
19-Feb
17-Feb
13-Feb
11-Feb
07-Feb
05-Feb
03-Feb
Total Flow (Vehicles excl 2-wheelers)
Traffic on the Inner Ring Road
Flow on 12 One-way Inner Ring Road Sites
during the Charging Hours (07:00 - 18:30)
160000
140000
120000
100000
80000
60000
40000
20000
0
Bus delays due to traffic
congestion
% SCHEDULED KILOMETRES NOT OPERATED DUE TO TRAFFIC DELAYS
Monday-Friday
% kms not operated
3.5
3.0
2.5
2.0
Last year
1.5
This year
1.0
0.5
0.0
Charging Zone
Inner Ring Road
Bus speeds
BUS SPEEDS
Monday-Friday AM peak
16.0
14.0
Km/h
12.0
10.0
Last year
8.0
This year
6.0
4.0
2.0
0.0
Charging Zone
Inner Ring Road
Bus reliability
BUS SERVICE RELIABILITY
Excess Wait (minutes)
Monday-Friday 0730-1830
2.5
2.0
1.5
Last year
This year
1.0
0.5
0.0
Charging Zone
Inner Ring Road
Payment channels
• 100,000 payments received each day
• % split between all channels:
– Retail - 37%
– Web - 25%
– SMS - 18%
– Call Centre - 20%
(of which 6% using IVR)
Key issues we have
overcome
• Translating theory into practice in 33 months
• Presenting congestion charging to the public
• Creating the organisational arrangements
• Managing a complex project
• Improving public transport
• Managing traffic around the charging zone
• Public information
Further information
Transport for London
www.tfl.gov.uk
Main public website on congestion charging
www.cclondon.com/
Background papers
www.tfl.gov.uk/tfl/cclondon/cc_intro.shtml