Transcript Opening up the market of choice

LMG Secretariat
LMG Forum
February 2011
Christopher Croft, LMGS
Justin Emrich, Atrium
With
LMG Forum 2011
Agenda
• Modernisation update
• Atrium, messaging and endorsements
ECF2 Current Status
•
•
•
13 carriers receiving live messages
1 fully integrated into own workflow
Others carriers to join by arrangement with Xchanging
•
•
•
MAT has now completed and been signed off
Deployment to production scheduled 4th March
Rollout from end of March onwards
Document File Viewer (DFV)
•
•
•
•
•
5.3 million documents extracted and 4.5m converted
2.3m documents have been loaded
MAT starts beginning April
Deployed to production in beginning of May
Rollout from late May onwards
Claims Workflow Services (CWS)
•
•
•
MAT start rescheduled to May
Deployment to production in June
Rollout from July onwards
Claims Data Warehouse (CDW)
•
•
•
ECF005 remains the focus
MAT starts early March
Options for distribution are being evaluated
Claims Workflow Triggers (CWT)
Claims Agreement Screen (CAS)
Single Sign On (SSO)
3
© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
eAccounts
eAccounts Release 1B (R1B)
Now in Production
Initial use raised some teething troubles that will be resolved
Upgraded testing and training environment being established for full rollout
UIB, Guy Carpenter & Price Forbes have begun the implementation process with a target
live date of 3rd May
eAccounts Release 2 (R2)
Detailed review continues of functional specifications produced early 2010
Assessment of impact will be produced once work is complete in 4 -6 weeks.
4
© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
LMG Forum 2011
Endorsements
LMG Forum 2011
Coverholder reporting standards
• Premium standard
• US property exposure
standard (ER 3001)
• NEW claims standard
• www.lloyds.com/acord
• Or see Sarah Thacker
LMG Forum 2011
Co-lead binders & ECF
• Aim => to find the best
method of allowing electronic
processing of co-lead binders
claims
• Main obstacle to all new
claims on ECF
• Pilot approach being agreed
• More news in coming months
Non bureau progress
LMG Forum 2011
• Pilot work starting involving
Aon, Willis and 5ish
company market insurers
• Probably run parallel
processes to start with
• Some use of Exchange for
messages
• Will allow us to build
compelling business case to
encourage adoption
The Message Exchange Limited
LMG Forum 2011
• Cross market ownership of
key infrastructure
• Directors:
– Shirine Khoury-Haq (IUA)
– Simon Gaffney (LIIBA)
– Kirk Maddern (LMA)
– Peter Spires (Lloyd’s)
• Close to signing a contract
with IBM
LMG Forum 2011
Future processing model
• Consultation paper published
• Consultation runs until end March
• Contact your association or
• [email protected]
• www.londonmarketgroup.co.uk/future
LMG Forum 2011
Questions?
ePlacing Solution
12
23rd February 2011
The Journey
> What have we built?
> Why?
> Benefits
> How hard was it?
> Do we like eEndorsements?
> What next?
13
23 February 2011
Atrium’s ePlacing Software Solution
Lloyd’s Exchange
Gateway
MMT kept as a backup.
MMT
Message
Poller
DMS
U-Manager
Workflow
Otherdb
Workflows
Routing
Risk
Screen
Underwriting
System
Third Party System
14
23 February 2011
MMT
In-Box
Lookup Underwriter
from Policy Ref or UMR
Atrium System
In-Box
15
23 February 2011
Message Detail Screen  Link to Underwriting screen & Slip
16
23 February 2011
Reply Screen
17
23 February 2011
Message Allocation
18
23 February 2011
Send for Entry Workflow
19
23 February 2011
Atrium’s ePlacing Software Solution
Lloyd’s Exchange
Gateway
MMT kept as a backup.
MMT
Message
Poller
DMS
U-Manager
Workflow
Otherdb
Workflows
Routing
Risk
Screen
Underwriting
System
Third Party System
20
23 February 2011
MMT
In-Box
Lookup Underwriter
from Policy Ref or UMR
Atrium System
Why did we do it?
> Needed to integrate to get buy-in
> Fits Atrium’s Hub and Spoke Strategy
> Wanted a Fast and Flexible Solution
21
23 February 2011
Benefits of our Approach
> One In-Box
> Single Click
> Fully Integrated (as far as we can)
> Flexibility – very quick to build & alter
> Easy Management Information
22
23 February 2011
How hard was it?
> Spec kept changing – GUA Rules !!
> Breaking new ground for us – Acord messaging
> Easy to slot into our existing environment
> Est 20 days development
> Credit to Web Connectivity
23
23 February 2011
Do we like eEndorsements?
> Honestly
– Not a lot
– Process is too clinical - Silent Broke
– Not suitable for Negotiation
– “Back dating is a real pain”
> But
– Saves time on simple Requests & Notices
– Cuts down processing costs – scanning etc
24
23 February 2011
What next for Atrium?
> Link to Peer Review
> Merge Word Documents
> Open up Underwriting System for updates
> Merge our MMT with Web Conn’s
> Build Mobile app ?
25
23 February 2011
Future
> Improved Communication / Negotiation
> Other Classes / Message Types
> Mobility
> Collaboration ?
26
23 February 2011
27
23 February 2011