Transcript SKILLS required

SKILLS required
Technical
skills (job-specific)
Soft skills (universal)
Soft skills and personal values
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You possess these skills to some
extent
You can improve these skills
Communications skills
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Ability to listen, write, and speak
efficiently
Ability to present and defend thoughts
and ideas
Computer literacy
Dedication/commitment
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You love what you do
You are willing to put the time and
effort into it
Problem-solving ability
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You are able to assess a situation,
analyze and identify a problem
You develop effective solutions to
problems
Ability to work under stress
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You are able to manage your time
effectively
You are able to work to tight deadlines
Flexibility
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You are able to manage multiple tasks
You are able to set priorities
You are able to adapt to new situations
Teamwork
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You are able to work with others in a
professional manner
You are able to share responsibilities
Interpersonal abilities
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Ability to relate well to your co-workers
Ability to recognize and solve conflicts
with co-workers
Language proficiency
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Ability to speak, read, and write
standard English in a businesslike way
Reliability
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You arrive to work every day, on time,
and are ready to work
Willingness to learn
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Be willing to learn new skills
Be a lifelong learner
Multicultural sensitivity
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Diversity is an important issue in the
workplace
You must show sensitivity and
awareness
Self-confidence

You believe in yourself, in your mix of
skills, education, abilities …
Courtesy

It is a matter of course to use please,
thank you, excuse me, may I help
you