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EVANGELISM
RESPONSE
CENTER
RESPONSE CENTER
PURPOSE
The Evangelism Response Center exists



to advance the intentional presentation of
and response to the life-changing Gospel
of Jesus Christ
by responding to and praying with
persons who contact us through various media,
and referring them to local churches
where they can receive further ministry
and grow in discipleship.
The Response Network
Volunteer Encouragers
Telephone
Encouragers
Internet
Encouragers
The Appeal of
Telephone and Internet
Evangelism
Anonymous
The encourager protects his/her privacy
by using only a first name and by using
an ERC mailbox.
The Appeal of
Telephone and Internet
Evangelism
Low
Risk
The encourager works from home so does
not face risks from encountering people
in public or in their homes.
The Appeal of
Telephone and Internet
Evangelism
Accessible
Homebound people can volunteer.
The Appeal of
Telephone and Internet
Evangelism
Fruitful
Respondents have already expressed
interest by dialing the number or
accessing the website.
How People Hear about Us
Radio
TV
Internet
Printed Source
Other
What Qualifications Must
an Encourager Have?
A born-again believer
A growing disciple
An active member of
a Southern Baptist
church in the United
States or Canada
A caring friend
At least 18 years old
& not currently in
high school
Where Are
Encouragers Trained?
What Is Included
in This Training?
 Technical aspects
of the system
 Telephone/Internet
evangelism
 Focusing the contact
 Crisis response
 Reporting to ERC
How Do We Support
the Encouragers?
 Initial training
 Commissioning service in volunteer’s church
 Periodic communication
 ERC web community
 Official NAMB volunteer -- Fellowship of
Response Center Encouragers
 Incentive gifts at stated intervals
 ERC staff and regional facilitators available to
assist as needed
What is the Work
of an Encourager?
Help the
respondent
clarify
his/her
relationship
with Christ
Encourage
the respondent
to receive
Christ or to
grow in Him
A Telephone or Internet
Response Example
A Telephone or Internet
Response Example
Someone calls
or contacts
our website
A Telephone or Internet
Response Example
Contact
routed to
TE or IE
A Telephone or Internet
Response Example
TE/IE leads
respondent to
Christ
A Telephone or Internet
Response Example
TE/IE reports to
ERC
THE
FOLLOW-UP
NETWORK
The Vision for Follow-Up
A North American network of
Southern Baptist churches
in the United States and Canada,



communicating by intranet, Internet, fax,
or telephone
to provide immediate, helpful follow-up to
salvation decisions
and to provide immediate encouragement
and information to people with other
concerns.
Goals of Follow-up
• Enlist a network of Covenant (follow-up)
churches
• Immediately refer respondents to a local
Covenant church
• Encourage direct contact with referrals within 3
hours to 3 days
• Affirm spiritual decisions
• Encourage baptism, church membership, and
discipleship
• Refer respondents to local professional help as
needed
What Is a Covenant Church?
A Southern Baptist church in the
United States or Canada agreeing to:
•Train members to share Christ with
referrals
•Train members to disciple referrals
•Contact referrals within 3 hours to 3
days
•Provide resources of help to referrals
•Send timely follow-up reports to ERC
A Telephone or Internet
Follow-Up Example
TE/IE reports to
ERC
A Telephone or Internet
Follow-Up Example
ERC sends
materials to
respondent
A Telephone or Internet
Follow-Up Example
ERC contacts local
entity
A Telephone or Internet
Follow-Up Example
Local entity
contacts
respondent
A Telephone or Internet
Follow-Up Example
Local entity
reports on contact
Key Points in Follow-up
Strategy
Prayer for Decision Conservation
• Included in Encourager Training
• Included in Covenant Church
Orientation
• Included in communications with
Encouragers and Covenant Churches
• Included in Prayer Lists
Key Points in Follow-up
Strategy
Immediacy
• Timely reports from Encouragers and
campaign centers
• Efficient databases for directing
referrals
• Direct local contact within 3 hours
to 3 days
Key Points in Follow-up
Strategy
Referral Efficiency
• 1st Choice - Local Covenant Church
• 2nd Choice - Local Association Office
• 3rd Choice - Appropriate State Office
Key Points in Follow-up
Strategy
Coordinated Materials
• ERC sends a brochure unique to
the ERC
• Covenant Churches are free to
offer whatever materials they
consider appropriate
Benefits to Your Church,
Association, or
State Convention
• More baptisms
• More trained witnesses
• Local church evangelism emphasized
How Can You Put Us to Work
For You?
Consider ERC Your Resource
• Promote ERC through your communication
channels (get brochures from the ERC)
• Plan a media response campaign
• Publish 1-888-JESUS2000 and
www.thegoodnews.org in all evangelistic
materials (please contact the ERC to get
required wording)
How Can You Put Us to Work
For You?
Schedule Encourager Training
• At the state level
• At the associational level
• At the regional level
in local churches
How Can You Put Us to Work
For You?
Contact Us for More Information
Topic
Telephone
Encouragers
Internet
Encouragers
Covenant
Churches
Person
Joy Neal
Siam
Rogers
Darel
Robertson
Phone/
E-Mail
(817) 570-1409
[email protected]
770-410-6363
[email protected]
(817) 570-1411
[email protected]
EVANGELISM
RESPONSE CENTER
You have a saying, “Four more
months and then the harvest.” But
I tell you, take a good look at the
fields; the crops are now ripe and
ready to be harvested! John 4:35