Transcript Event Title

Microsoft System Center
Operations Manager 2007
Anders Ravnholt
Data Center Technical Specialist
Agenda
Introducing Operations Manager 2007 R2
Dive into Core Product Function & Capabilities
Tips & Tricks
Summary & Questions
Introducing Operations Manager 2007 R2
Delivers end-to-end service management of applications and IT services running
across your datacenter fabric; providing you greater insight and control into the health
and performance of your Microsoft, UNIX and Linux servers, and their workloads..
End to End Datacenter Service Management
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Proactive management of IT services
Delivers best practice driven alerting, service level
monitoring, and reporting
Best of Breed for Windows and Beyond
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Integrated monitoring across Windows, UNIX &
Linux servers and workloads
Expertise for over 100 Microsoft and nonMicrosoft applications, servers, and clients
Increased Efficiency and Control
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Automates routine and time consuming tasks
Provides intelligent monitoring of your
environment
“System Center Operations Manager 2007 R2 gives us an application health view, which allows
us to more quickly identify root cause and address incidents before our customers are impacted.
- John Taylor, IT Manager and Systems Architect, Systems Monitoring and Management Group
Key Benefits
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Enhances performance and availability of distributed
applications across the datacenter, with the ability to
monitor Windows, Linux and UNIX servers and workloads;
all from a single console.
Improves alignment to IT Service levels through
enhanced reporting that shows how actual application
performance and health maps to targeted levels of
service, as well as monitoring capabilities that scale to
required workloads.
Increases speed of access to information and
functionality to drive management with efficient problem
identification and actions to quickly resolve issues before
they become incidents
End-to-End Datacenter Service Management
Improve service levels of packaged and Line of Business applications
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Proactively monitors IT
service health
Integrates service
assessment from the
perspective of end users
Delivers service oriented
views, dashboards, and
reports
Simplifies creation of new
monitors via templates
Distributed Application Designer facilitates rapid
creation of new IT service assessment models
Best Of Breed For Windows and Beyond
Accelerate problem resolution and reduce the TCO of monitoring your
environment
• Out-of-box baseline server
monitoring for Windows, UNIX
and Linux systems
• Expertise for over 100
Microsoft, UNIX and Linux
applications
• Agent-less crash monitoring
via Windows Error Reporting
• Client monitoring of Vista, XP,
and the Office suite
• Audit collection service
archives security logs
• Connectors integrate and
synchronize with other tools
Increased Efficiency And Control
Improve time to value and reduce IT management complexity
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Leverages Active Directory
for identity management
and system discovery
Automatically discovers and
deploys appropriate
monitoring policies
Role-based control of access
to monitoring views and tasks
Tunable parameters for
discovery and monitoring
Self tuning thresholds
Easy ability to author and customize reports
Overview pages and integrated search
What’s New & Improved in R2?
MOM
2005
MOM 2005
RTM
MOM 2005
SP1
OpsMgr
2007
OpsMgr 2007
RTM
MOM 2005
OpsMgr 2007
SP1
OpsMgr 2007
Managed
Environments
Server Roles
Services,
LOB Apps, Transactions,
Clients
Detect
State
Health Model
Architecture
WS based
Tiering and
Integration
Model based Management
Actions
Tasks
Active Knowledge
OpsMgr
2007 R2
OpsMgr 2007
R2
Extending Best of Breed Monitoring from
Windows to UNIX and Linux
• AIX
− Version 5.3 (Power)
− Version 6.1 (Power)
• HP-UX
− Version 11iv2 (PA-RISC/IA64)
− Version 11iv3 (PA-RISC/IA64)
• Red Hat Enterprise
Linux
− Version 4 (x86/x64)
− Version 5 (x86/x64)
• Solaris
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Version 8 (SPARC)
Version 9 (SPARC)
Version 10 (SPARC/x86)
Solaris Zones
• SUSE Linux
Enterprise Server
− Version 9 (x86)
− Version 10 SP1 (x86/x64)
− Version 11 (x86/x64)
Service Level Tracking
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Enables organizations to track
key service metrics:
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Availability
Performance
Configuration
Security
Reports statistics for multiple
IT Services in the same report
SharePoint-based dashboard
available through Solution
Accelerator management pack:
− Service Level Dashboard MP V2.0
available through System Center
Catalog
http://technet.microsoft.com/enus/opsmgr/cc539535.aspx
“I need to track the availability of my
Exchange service against my agreed
service level goal of 99.99%
during regular business hours”
Service Level : Measured and reported achievement against one or more Service Level Objectives(SLO).
Service Level Objective : A Metric that is used to help manage an IT Service. Many Metrics may be measured, but only the most
important of these are defined as SLOs and used to actively manage and report on the IT Service.
Extending Operations Manager 2007
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Interoperability Connectors
Service Level Dashboard
Power Monitoring MP
Visio Add-On
Centralized Monitoring across System
Center
• Partner Solutions
Working with Other Management Solutions
Interoperability Connectors
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Provide interoperability between Operations
Manager 2007 R2 and:
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IBM Tivoli Enterprise Console
HP OpenView Operations for Windows
HP OpenView Operations for UNIX®
New Universal Connector
Key Benefits
− Tighter Integration with Operations Manager
2007 Console
− Full support for 64 bit Operations Manager 2007
environments
− Use of standards and common infrastructure (WSManagement for secure communication,
OpenPegasus, WMI and WinRM)
− Use common infrastructure
− Increased performance and efficiency
Service Level Dashboard for
Operations Manager 2007
Visualize trends in service
availability & performance
over time
Helps customers’ keep
business-critical IT
resources available,
performing at acceptable
levels
Tight integration with
Operations Manager 2007
R2’s new Service Level
Objective features
Service Level Dashboard Site Template
Visio Add-On
• Operations Manager 2007 R2 introduces
new “Live” integration with Visio
• Create dashboards to enable customers to
see their health information in context
relevant to their business
Visio Add-On: Scenarios
1. Diagram View to Custom SharePoint Dashboard
Visio +
Add-In
Exported
diagram
2. Light up
existing Visio
drawings
In Use within a Customer’s NOC
More ideas…
Business Intelligence for System Center
Operations Management Scorecards & Dashboards
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Incorporates IT operations
data into the Microsoft BI
platform
− Interactive performance
dashboards
− Comprehensive scorecards
− Powerful ad-hoc and predictive
analysis
Leverages existing
infrastructure
− SQL Server, System Center,
Office SharePoint Server, Office
PerformancePoint Server
Find out more
− http://www.microsoft.com/BI
− http://www.microsoft.com/perform
ancepoint
Tips & Tricks
• Start with 1-5 management packs and a low
number of Agents
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The big MPs:
Windows Server
Active Directory
SQL
Exchange
IIS / SharePoint
Tips & Tricks
• Understand the Operations Manager Object
Model / Health Model, this will help you
understand how Operations Manager works
• Read the Management Pack Manual before
you install / import
Tips & Tricks
• When you install management Packs and
Alerts are coming in two things will happen
− Something will have to be fixed in the
infrastructure
− Something will have to be filtered out from
monitoring
Tips & Tricks
• Make sure you understand the concept of
overrides
− What can I override
− What is the effect of my overrides
Tips & Tricks
• Make sure there is an owner of the system
− If not it will die slowly and not be used
− The owner of Operations Manager is not the
owner of the issues showing in the console
• Define roles for users using the system
• Make sure the system is tuned over time.
Tips & Tricks: Project
1. Agree on scope before the project starts
2. As a minimun make a high level design
3. Make sure you have enough RAM and
CPU in the RMS Server
4. Identify needed account and their rights as
well as Firewall ports
5. Talk to a DBA in terms of SQL sizing.
6. Find out how agents should be deployed.
In Summary
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System Center Operations Manager 2007 delivers:
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End-to-End Service Management
Best of Breed for Windows
Increased Efficiency and Control
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Capabilities and scope of System Center Operations
Manager 2007 can be easily extended
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Operations Manager 2007 R2 delivers new and extended
functionality, including:
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Extending its monitoring capabilities to Unix and Linux servers and
workloads
The ability to report on service levels across IT availability and
performance
Enhanced system and web monitoring capabilities
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