Transcript Airline ERP Implementation

Airline ERP Implementation
Vishok Mansingh
Asst. Vice president Engg Logistics & IT
Kingfisher Airlines Limited
India
ANY ERP IS AS GOOD AS IMPLEMENTATION
MATERIALS
MANAGEMENT
FLIGHT OPERATION
MAINTENANCE
AIRLINE
TECHNICAL SERVICES
&
ENGINEERING
COMMERCIAL
ACCOUNTS
LOW TO MEDIUM
MEDIUM TO HIGH
MATERIALS
MANAGEMENT
LOW
HIGH
FLIGHT OPERATION
MAINTENANCE
AIRLINE
TECHNICAL SERVICES
&
ENGINEERING
COMMERCIAL
ACCOUNTS
KEY ELEMENT FOR
SOFTWARE IMPLEMETATION
• Corporate
• Technical
• Human factor
Corporate
• Clear Objective ..well defined goal and milestone
• Accurate analysis of life cycle ownership
• Clear target for return on investment
• Clear Ownership from top
• Sell idea to users
Technical
• Platform
• Software
• Level of Technology
• IT Infrastructure
HUMAN FACTOR
• Level of computer literacy
• Comfort with technology
• Individual Insecurity
• Culture
Fleet Size
FLEET TYPE
NUMBER OF A/C
AIRBUS A319/A320/A321 FLEET
34
AIRBUS A330
05
ATR 72 FLEET
25
ATR 42 FLEET
02
EC-155
02
HS-125
01
TOTAL
69
Statistics
• No of station Domestics 70+ International 7
• No of Night Halt station 9
• Current No of Departure /month 11,000
• Capability .. Line maintenance , Heavy Maintenance ,
limited component repair capability
• No Of ERP Users more than 1500
Kingfisher Airlines ERP back ground
• Kingfisher Airlines Started in 2005
• Merged with Air Deccan in 2008
• Total fleet at time of Merger in 2008, 89 Aircrafts
• Total revenue departure more than 13,000
• Both Airlines Operated Same ERP ARMS with Different
customization
• Same civil regulation but different process and documentation
Challenge
• Manage IT Infrastructure for fast expansion 0-86 Aircrafts in 3
years period
• Integration People from large no of different airlines
background
• Tendency to Implement Manual process in ERP environment
• Two different process integration with keeping airline
operation intact
• Very large data base integration .
ERP implementation - Corporate
•
Clear Objective
Integrated Electronic record keeping, KPI and other MIS function with
high level of automation of manual function
Tools which collate all relevant information at point of decision
enabling informed decision making, with internal check ,control
,logics to enable lower level of skill requirement without lowering
quality and efficiency
•
Project ownership
Well defined has been assigned for project ownership
•
Ownership cost
Life cycle cost of Product , maintenance , Customization , IT
infrastructure, Training
ERP implementation - Technical
Platform
SQL server , Visual Basic , .Net
Software
Airline resources Management System ARMS®
Technology
Cutting edge avoiding Bleeding edge
IT infrastructure
Able to operate on low bandwidth network / no network ..
ERP implementation - Human Factor
•
Computer Literacy
No issue in India
•
Comfort with Technology
Instead of teaching people about computer it is better to teach
Software about people .
•
Individual Insecurity
Benefit to individual for personal growth
•
Culture
Open transparent culture with high level of integrity
Current Status
• In all Functions of E&M . ARMS is implemented
• Document Management Infopormpt implemented
• ERP has been audited by Indian CAA for control , security and
electronic record keeping and accepted
Benefit from good ERP implementation
•
Establish clear streamline process with proper integration with
related functional department
•
Data integrity / avoid duplication / real time
•
Able to convert data into information which can be used for decision
making
•
Decimation of information
•
Process become person independent
•
Proper check and control for process
•
Standardization of process
•
Help outsource function with full control and monitoring.
•
Give financial business model for control
•
Reduction in manpower
START
AIRLINE WITH
BILLIONS
LOSE
SOME
MILLIONS
BECOME
A
MILLIONAIRE!
START
AIRLINE
WITH
MILLIONS
INVEST IN
GOOD
ERP
BECOME
A
BILLIONAIRE