Transcript Innovation in operation and processes

Innovation in
operations and
processes
Lesson 6
Chapter 8 + slides
What are operations?
Operations include the processes that
transform inputs into final output
What is a process?
Process include all phases that transform inputs
into final output
All activities are part of processes
The process is a value-added processing
Any process involving people and / or resources
Every process has inputs and outputs (results)
Each process requires controls to ensure stability
Need to measure inputs, process activities, output
Information System
Computer System
The term information system refers to the set of
hardware, software and technologies that constitute
only a part of the real information system.
It 'good to clear then that the term information system
means that
in regard to information management in the
enterprise, or how it is
processed and communicated the information,
however, the term computer is done
reference to everything related to the devices that will
be used.
information system
identifies an organized structure,
made up of people, procedures,
computer equipment, which is
aimed to collect, select, evaluate
and disseminate data and
information to be used as
decision support.
system informations’s
components
measurement
of phenomena
data assets
procedures
stakeholders
principles
& values
data
processing
phenomena of
interest to the
company
employees
information
It contains the following elements:
• A wealth of data (representing the raw
material with which represent information)
• a 'set of procedures for the acquisition, data
processing and for production of information
• a set of people who run these procedures
• a set of tools and instruments necessary for
treatment,
transfer
and
storage
of
information.
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data acquisition
data
data processing
information
knowledge
release of
information
Businesses began to use for the first time the technologies layout and grew up with
computers and the Internet later in the 50s and 60s.
The introduction of computers in business necessitated the introduction of new systems
that combine information technology with manufacturing processes. These systems,
nowadays, play a key role in manufacturing industries where they are known by the
name of MRP stands for Material Requirements Planning.
After nearly two decades, these systems are no longer able to meet all the needs of
companies of the time, evolved into MRP II (Manufacturing Resource Planning).
Then due to the competitive pressure the companies found themselves in different
position of having to revise their business strategies and redesign their business
processes. Particular emphasis in recent times, have had, in fact, the draft of these
business process reengineering (BPR - Business Process Reengineering), which aim to
radically rethink how to operate in order to achieve significant improvements.
This activity leads to remove the existing information systems, both in terms of
technology, that the realignment of business objectives.
The new systems are designed to adequately support the core processes.
The ERP Enterprise Resource Planning
have evolved over a period that has lasted forty
years, introducing innovations both in the
business, which in
information technology as a fundamental means
of this evolution.
The biggest goal is reached that it has
implemented integration and synchronization of
all the individual functions necessary to
management company.
ERP system
The fundamental concept underlying the ERP
was first implemented in the late '80s,
when the client / server technology was mature
enough to allow communication between the
various components making up the system.
ERP supports, integrates and automates much of
the industrial process involving the areas of
and
,
,
,
and
.
The idea of sharing the real benefit of such systems and that more
than any other allows the integration.
The connectivity of these systems is provided by a set of software subsystem data sharing, once the data is stored, can be used by any
division.
This organization provides immediate and visible benefits. At first,
simplistic analysis would seem that the process information
generated by an event of starting branches in different activities
according to a sort of hierarchy: starting, for example, from a
production order, it triggers a sequence of operations involving
other departments as "child nodes" of the first event.
In fact, one can not speak of a tree, but of a network structure.
The fundamental difference lies in the mode of interaction between
the various departments: each generates data that are below the
node, the node brother and also the parent node, creating
connections with all the equipment involved in the ongoing process
and this is the true implementation of the concept integration.
Relationship between the additional modules
The most widely used ERP systems in
the world are SAP and Microsoft
Dynamics.
1.
2.
3.
4.
5.
6.
7.
Distribution
Supply Chain Management
Financial Management
Production
Human resource management
Business Intelligence
Customer Relationship Management (customer
relationship management)
8. Project Management
advantages and disadvantages
1.
2.
3.
4.
5.
6.
Ease of access to confidential information
Elimination of redundant data and
Operations
Reduction of life cycles
Increase efficiency while reducing costs
Greater adaptability to change
advantages and disadvantages
1. The implementation of ERP system
2. Necessary process re-engineering
3. Maintenance of the component under the
control of the seller
4. Problem of disorientation