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Cummins Power Products
Matthew Caldwell – Executive Director
Overview
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Proven: Tier 4 Interim Designs
Ready: Tier 4 Final Designs
Easier: Making Tier 4 Final Easy
Confidence: Warranty & Support
Game Plan: Customer Improvements
Partnership: Help Us Help You
Team: CPP Contacts
Tier 4 Interim Designs
 Initial Designs started in 2010
Tier 4 Interim - Released
B3.3T
QSB6.7
B3.3NA
QSL9
QSB3.3
QSX11.9
QSB4.5
QSX15
Tier 4 Final Designs
Tier 4 Final
Platform
In Design
Prototype Build
Release
QSF2.8
Q4
TBD
TBD
QSF3.8
Q4
TBD
TBD
QSB4.5
Q4
TBD
TBD
QSB6.7
Q2
QSB6.7 T4F
QSL9
Q2
Q3
QSX15
Q2
Q3
 QSB6.7 T4F – “Show Unit”
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World of Concrete
World Ag Expo
Industrial Training
BAUMA
Available to Distributors
Coming Soon – QSL9 T4F Show Unit
2014 – QSB4.5 T4F Show Unit (ConExpo)
Making Tier 4 Final Easier
 Customer Driven Design
 80/20 of ‘Standard’
 Scoped by AEBs
 Interface between
DE, AE and Cummins AEs
 Installation Quality Assurance
 CPP – ‘Marry’ Design and IQA process
Making Tier 4 Final Easier
 IQA
 CPP Completes
70% of the Process
Exportable
Advisor Files
Making Tier 4 Final Easier
 Compliance Tracking
 Quarterly Reports to Distributors
 All power units shipped to your locations
 ESN with corresponding after-treatment
 CPP is Delegated Assembler
Making Tier 4 Final Easier
 The only Cummins Power Unit backed by
Cummins Worldwide Industrial Warranty
• 2 year / 2,000 hour on power unit
• 5 year / 3,000 hour on Emissions Control System
 Cummins Power Products extends coverage to
all assembled components of the Power Unit
• Includes cooling system, instrumentation, air-handling system,
exhaust and the enclosure (if applicable)
 Warranty service is provided by
Cummins Worldwide Warranty Claims
Improving the Experience
 New Project Request
• http://cpp.cummins.com (Distributor)
• http:/www.cumminspowerproducts.com (International)
 Goal = 48 hour Quote Turnaround (80%)
Improving the Experience
 Status Updates – Power Unit Management System
 Project Received
 Quote
 Approved – Prod/Eng
 Scheduling
 Design Phase
 Parts Procurement
 Production
 Shipping
Project
Received
Quote
Approved by
Production
& Engineering
Scheduling
Design Phase
Parts
Procurement
Production
Shipping
Improving the Experience
 Customer Support – for both Distributor and End User
Project
Request
Service
Application
Timing
Design
Ordering
Warranty
Parts
Improving the Experience
 Update of the Sales Tool Kit (Q2)
 Brochures
 Spec Sheets
 Lead Lists
 Worksheet with OEM
 Introduction of Service Tool Kit (Q3)
 Start-up instructions / Video
 Distributor Service Basics
 Process Documents
 Parts Process / Ordering
 Warranty Information
Improving the Experience – Game Plan 2013
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Public Website Redesign (International / End-User)
Marketing Organization of Released Power Units
International Strategic Focus
Enhanced Communication for Releases
Reduce Cycle Time of New Project Release (M0-M6)
Communication of Change Notifications
LEAN – Power Unit Process
Six Sigma – Vendor Management
Market Specific Designs
Dealer Promotion Assistance
Design Efficiency / Resource Allocation
Project Analysis (Kits/ReCon)
The CPP Organization
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State of the Art Production Environment
Fully-staffed team of Design & Application Engineers
Robust Vendor Management & Purchasing Departments
Dedicated Customer Care Department
Sales
Engineering
Production
Materials
Order Management
CPP First Line of Support
Greg Totin
• N.A. Sales Representative
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Don Jones
• International/
N.A. Sales Representative
Barb Morrison: Engine Spec / Ordering / COLS
Jack Rouser: AE Support / Tech / Warranty
Joyce Bowman: Parts
Dave Barrett: Production / Shipping
Julie Kane: Marketing
Tier 4 Final – Thoughts of your Customer
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“Get Me Compliant with Tier 4 Product”
“Make it Fit my Equipment with Minimal Heartache”
“Get it Done Quickly, but Make it Right”
“Deliver Quickly so I can Start Selling”
Designed to Fit with
minimal
Re-engineering
Compliant
to Sell
Customer
Efficient & Accurate
Installation
Speedy
Production
& Delivery
The CPP Solution your Tier 4 Final Customer
 Tier 4 Final designs ready to fit your customers specific
application needs
 Quality production environment with procurement power
 Compliance expertise and resources to track, record and
maintain files for equipment.
• IQA documented for easy transition to Distributors.
 Application engineering support:
• Importable advisor files, drawings, CAD, schematics with IQA
How We Can Help You Better…
 Partner with CPP
 Determinations of OEMs Needing T4i / T4F
• Forecast
• Platforms
 High Volume OEM Timing of T4i / T4F
• Beta units
 Drawing of OEM Equipment with Request
• Envelope
 Coordinate Multiple Installations with Sales
 Competitive Feedback
• Timing / Options / Pricing
 CPP Feedback
• How are we doing for you?
Recall Material
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Today’s Presentation
Video – 60 second clip
CPP Main Brochure
Tier 4i Spec Sheets
Tier 4F QSB6.7 Spec Sheets
Distributor Presentation – Oct 2012
“How to Spec” a Power Unit Worksheet
Jujyu77u
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Forward
to Final.
20
Cu
7/17/2015