Transcript Topic / Title Here - IHG Owners Association

DIRECTIONS TO LOG IN TO OWNERS.ORG
TO RETRIEVE YOUR MEMBERSHIP CARD*
(*AFTER YOU HAVE ACTIVATED YOUR ONLINE ACCOUNT
AND RENEWED YOUR MEMBERSHIP FOR 2015)
*
STEP 1
Visit www.owners.org – click the MEMBER LOGIN as shown above
STEP 2
Enter your (already-registered) E-mail Address and Password
STEP 3
Once logged in, click on the VIEW MEMBERSHIP CARD icon
STEP 4
Your Name Here
Your City, State
Member # Here
#123456789
THIS IS YOUR MEMBERSHIP CARD. PLEASE PRINT IT OUT FOR USE.
Cut to shape and place in wallet if desired.
CARD INSTRUCTIONS
THE CARDHOLDER IS ENTITLED TO four (4) complimentary room nights per year in standard accommodations at every
member hotel. Each stay should not exceed two (2) consecutive nights and may not exceed two (2) total nights per month. Only the
cost of the room is complimentary. Cardholders are responsible for all incidental charges and related taxes.
ADVANCE RESERVATIONS MUST BE MADE by calling the IHG Owners Association Reservations line as follows:
US and Canada – call 1-877-500-4244
Mexico – call 01-800-00-999-00
Europe, Australia, China, New Zealand, and Singapore – call +800 62 800 800
All other countries – call 00 63 2 857 8748
OR
From anywhere globally – call 001-770-604-5555 option 5 and your call will be transferred
CANCELLATION POLICY: To cancel a reservation, the cardholder must call IHG Owners Association Reservations or the hotel
directly and obtain a cancellation number. No-shows will be handled at the discretion of the General Manager and are subject to a
full one night’s regular rate plus tax.
ONLY THE CARDHOLDER MAY USE THE IHG OWNERS ASSOCIATION MEMBERSHIP CARD. Cardholder must be
present at check-in and show valid photo identification with membership card. IHG Rewards Club points do not apply.
THE IHG OWNERS ASSOCIATION CARD MAY NOT BE USED during, 2 days before and 2 days after group meetings,
conventions, and hotel industry-related meetings/events (including IHG Owners Association meetings, IHG meetings/events and
IHG Annual Conference.)
OTHER: The cardholder is responsible for adhering to all guidelines of the program. IHG Owners Association reserves the right to
revoke membership privileges at any time for misuse of the card. Membership dues are non-refundable and Membership cards are not transferrable.
For questions, visit owners.org or call (001) 770-604-5555.
For full Complimentary Room Program guidelines, visit www.owners.org/guidelines.
From here, you can view your membership card, print your membership card to
carry with you, or take a snapshot of your card to store in your mobile device
image folder. Please make sure to review the Card Usage Guidelines which can
be found at www.owners.org/guidelines or HERE
QUESTIONS?
Still having issues viewing or retrieving your membership card?
Contact the Owners Association for further assistance:
US/CANADA
Lora Beth Mask
770-604-8007 or [email protected]
Anjula Pandya
770-604-5097 or [email protected]
BJ McMillan
770-604-5098 or [email protected]
EUROPE
Jo Brake
+44 (0) 1895 512 663 or [email protected]
MEXICO
Teresa Sanchez
52.55.57.23.18.01 or [email protected]