Transcript Slide 1

DECC Fuel Poverty Project
The Delivery Experience
Ben Craig, Operations Director
25 April 2013
About Us
• Formed in 2007 as a joint venture between a firm of chartered
surveyors and a construction contractor
• Specialist skills in insulation (hard to treat homes, EWI, IWI)
• Have helped over 2,000 private customers and some 50
organisations with energy saving measures
• Accredited to the leading industry standards
Our Clients
External Wall Insulation
• External wall insulation (EWI) is our core service. We are accredited
with three of the leading UK systems
• Extremely effective for solid wall houses (brick or concrete) or
those with hard to treat cavities
• Involves cladding a property in insulation and then render to a
specification and finish of your choice
• EWI can save between £400-500 on household heating bills and
some 1.9 tonnes of carbon per annum
How does EWI work?
• Defective render removed and property ‘dubbed out’
• Base track secured above DPC and over or under cills fitted
• Insulation boards mechanically fixed to walls
• A 4mm render coat is applied to the boards and mesh set into it
• A second 2mm coat is applied over the top and trowelled smooth
• When dry, the walls are primed and top coated
How does EWI work?
The Key Issues in Delivery
• Resident awareness and understanding, leading to ‘buy in’
• The importance of customer care on a site that is ‘lived in’
• Attention to detail and tidiness on site
• Information and communication with residents to prevent rumour
• Good working partnership with the main contractor or client
• Continual assessment and quality control
• Timing and accurate weather forecasts!
The Future?
• More than 8 million solid wall or hard to treat properties in UK
• ECO and Green Deal funding will help facilitate and finance work
• Importance of partnerships between funders / clients / installers
• This is not an easy insulation measure, quality is crucial