Transcript Expedited Logistics and Freight Services, Inc. - ELFS

Mission Statement
• Our goal is to build relationships and create
partnerships with our clients by providing the
highest level of service and communication.
Key Office Locations
Corporate Office
Expedited Logistics and Freight Services, Ltd.
2928 – A Greens Rd., Ste. 100
Houston, TX 77032
Tel: 281-442-3323
Fax: 281-442-3135
Website: www.elfsfreight.com
Beaumont Office
2430 West Cardinal Dr., Ste. B
Beaumont, TX 77705
Tel: 409-842-0333
Fax: 409-842-0343
Dallas Office
755 Port America Place Ste. 320
Grapevine, TX 76051
Tel: 817-416-8652
Fax: 817-416-0215
Lake Charles Office
2850 Beglis Pkwy.
Sulphur, LA 70665
Tel: 337-527-6640
Fax: 337-527-6647
Introduction
• Our Company
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Company Business Model
Customer Service
Investment in Technology
Investment in People
• Services
• Our Customers
Our Company
Comprehensive Transportation and Logistics
Services Company Providing:
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Full Service Freight Forwarder – Intl. and Domestic
• Customs House Brokerage Services
• Full Truckload and Truckload Brokerage Services
•Flexible, time sensitive service
• Worldwide Coverage
• Real time communication
• 24 Hour Customer Service
• Special Logistics Services developed around customers
specific needs
Company Business Model
Order Received from Customer via Phone / Email / Online Shipping
System
Pickup from Supplier for both Domestic and Intl. Shipments
Delivery to Warehouse for Shipment Processing
Domestic and Intl. Forwarding:
Air / Ocean Booking
Document Preparation
Transfer to Pier / Airport
Customer Service Follow UP
Delivery to End User
Warehouse Freight Preparation:
Verify Weight / Dims / Quantity
Freight Consolidation
Crating and Packing
Company Services
• Airfreight
– Domestic
– International
• Ground
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Local Pickup and Delivery
Full Truckload / Truck Brokerage
Less than Truckload / Economy
Specialized Heavy Haul and Permit Loads
• Ocean
– LCL / FCL / Break Bulk
• Warehousing and Logistics
– Warehousing, Inventory, and Distribution
Services
– Packing and Crating
– On-site Transportation Management
• Value-added
– Real Time Communication
– Reporting
Airfreight
Domestic Service Levels
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NFO – Next flight Out – Delivery by fastest routing possible.
Priority – Delivery by Noon the following business day.
Next Day Regular – Delivery by 5 p.m. the following business day.
2nd Day – Delivery by 5 p.m. the 2nd business day.
Economy – Delivery by 5 p.m. within 3-5 business days.
Charter Services available.
Time specific deliveries available for all service levels.
Hazardous Materials
Hand carries available.
International Service Levels
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NFO – Next Flight Out – Delivery by fastest routing possible.
International Priority / Express – delivery within 1-2 business days.
International Standard – delivery within 2-3 business days.
International Economy – delivery within 3-5 business days.
Charter Services Available.
Hazardous Materials
Hand carries available.
Domestic Trucking and Hot Shot
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Hot Shot Delivery and Courier Services
– Direct – 90 minute or fastest driving time
– Hot Shot – 2-4 hour service time.
– Regular – 4-6 hour service time.
– These services include all types of equipment including:
• Cargo Vans and Pickup Trucks with pipe rack.
• Box Truck and open bed flat bed vehicles ranging from 9’ to up to 24’
• Goosenecks ranging from 24’ up to 40’
• Specialty Equipment available when needed. Ex. Rollback Trucks
Truckload Services
• Van and Flatbed equipment.
• Single Drop and Double Drop deck equipment.
• Full and Partial load services available.
• 48 state Authority including Permit load availability.
• Company owned equipment, Dedicated independent Contractors, and Brokered services.
Ocean Forwarding
• Less than container Load Shipments
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– Global Consolidation Services worldwide.
Full container Load Shipments
– Through our NVOCC we offer contract rates to our customers without Minimum
Quantity Contract (MQC) requirements.
– Special equipment offered: Flat Racks, High Cube, Open Tops, and Mafis.
• Break Bulk Shipments
– Heavy and Out of Gage Cargo services available.
• Hazardous Material Shipments
– Both LCL and FCL services available for your Hazardous Material Shipments.
• Full and Partial Ocean Charter Services
Warehousing and Logistics
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Standard warehousing for a variety of materials that are palletized or non standard bulk
commodities.
– Examples of materials we handle are: Metal Castings and forgings, Candy products, Paper
and Printed materials, Electronic and Server Racks, as well as Oilfield products and
supplies.
Inventory System
– Online inventory system that manages your inventory by your preset product levels.
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Management of each product by purchase order or line item detail.
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Reporting available online.
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Packing and Crating available for every size shipment.
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Distribution of inventory is available through one of our numerous services from Domestic to
International locations.
On-site Transportation Management
• Dedicated on site employees are available to manage our customers logistics needs.
• These employees are the liaison between Expedited Logistics and our customers.
• A complete computer system will be installed at the customer site.
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Web Freight Pro Cargo
Management System
• Electronic transfer of customers PO’s into
our WFP system.
• Online tracking of shipment from arrival at
ELF’s warehouse to delivery at consignee.
• Online visibility of shipping documents.
• Customizable shipment reports.
Customer Service
• Dedicated Service Representatives
• Communication 24 hours a day/ 7 days a
week
• Email ‘Status’ Notifications
• Daily Billing Reports
• Online Shipment Tracking
Investment in People
• Accountability
– Compensation Based on Performance
– Hire people with entrepreneurial spirit
• Experience / Training
– Recruit Highly Experienced Individuals
– Develop and Train through Business Educational Programs
– Promote from Within
Our Customers
A Successful Partnership
Expedited Logistics and Freight Services, Ltd.