Transcript ICT standards for Design for All

Design for All and
Assistive Technology
ICT standards for Design for All
Project Leader Adam Balfour
Human Factors Solutions
Design for All and
Assistive Technology
Project Goals
• Identify future standardisation needs for ICT in order to create
an information society that is accessible for all
• Propose a standardisation workplan, wrt WI, lead
responsibility, timeframe & priority
Design for All and
Assistive Technology
Project Deliverables
• Executive Summary Report - a Work Programme for
Design for All in ICT standardisation
• Main report - state of art, analysis, reference
Design for All and
Assistive Technology
Design for All
• Design for All is the intervention on environments,
products and services with the aim that everybody,
including future generations, independently of age,
sex, capacities or culture can enjoy participating in the
building of society.
Design for All and
Assistive Technology
Project Team Members
•Research
– Sintef
– C-LAB
•Industry
– Siemens
– British Telecom
• User Organisations
- Swedish Handicap I.
- CRID /EIDD
- ANEC
• Consultants
- Clas Thoren Consulting
- Human Factors Solutions
Design for All and
Assistive Technology
Domains of ICT
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Communication devices
Digital Broadcasting
Wayfinding
Internet & EC
Information Appliances
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Personal Computers
Public Access Terminals
Services
Smart Cards
Smart Houses
Design for All and
Assistive Technology
Executive Summary
Project Leader Adam Balfour
Human Factors Solutions
Design for All and
Assistive Technology
Generic recommendations
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General
Location/access
Hardware
Interoperability
User interface - Icons, symbols pictograms
User profiling
Safety and Security
Design for All and
Assistive Technology
General - 1
• Need holistic approach to issue - avoid piecemeal
• Improve co-operation - research / standards
• Evaluate alternative strategies - business adoption
DFA
• Review domain specific DFA guidelines - create
generic
Design for All and
Assistive Technology
General - 2
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Adapt design process related standards -DFA
Adapt usability standards - DFA
Adapt user interface principles standards
Develop Codes of Practice - ethical issues
Develop legislation & standards for cost transparency
Develop follow up plan for project
Design for All and
Assistive Technology
Location / Access
• Identification & location of mobile devices
• Identification & location ICT service points
• Review/adapt standards accessibility - all modes
Design for All and
Assistive Technology
Hardware
• CWA/ guidelines - layout & identification of key
functions
• Develop legislation/ safety standards - colour coding of
ICT products, systems, functions. (x-ref Icons, +++)
Design for All and
Assistive Technology
Interoperability
• Review, adapt, apply standards for communication protocols
between ICT & Assistive Technology
• As above for Hardware interfaces - ICT & AT
• Open standard - dynamically configurable networks
• Develop standards for coding of data to be communicated
between ICT devices and assistive technology
NB All Ind. Agreements/CWAs
Design for All and
Assistive Technology
User Interface
• Review/adapt office standards WRT home / DFA
– metaphors, navigation, principles, usability
• Develop /adapt guidelines for verbal messages– structure, form & presentation
• Code of Practice for multimodal interaction
• Standards for minimum help facilities
• Standards for dialogue sequences -PATs
• Standards for legible user interfaces - intermodal
Design for All and
Assistive Technology
Icons symbols & pictograms
• Review existing standards, inc. for development & testing and
in different modes
• Determine list of functions to be represented
• Define functional description
• Develop rules set for icons
• Develop - ISO 9186, ISO 3461
• Develop intermodal - earcons, etc.
Design for All and
Assistive Technology
User profiling/adaptable UI
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Identify requirements for coding in several domains
Identify requirements WRT services
Examine “smart function” - identify requirements, code
Code environments (home, office, mobile, ++)
User to choose coding WRT services and set limits
Stds. for portability of and open protocols for user profiling
Revise 1332-4 to include input from above
Establish repository of coded requirements
Design for All and
Assistive Technology
Safety & Security
• Review/adapt legislation & stds for giving/ receiving
emergency info.- accessible to all people/ modalities
• Review/adapt stds for emergency procedures- accessible to all
people/ modalities
• Review/ adapt legislation & standards to ensure privacy /
security of information
• Develop standards for identification via chosen method
• Develop standards for alarms, hierarchy, presentation
Design for All and
Assistive Technology
Work Programme
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Source
Work item proposal
Which body (help from ICTSB)
Priority
Timeframe
Design for All and
Assistive Technology
Way Ahead
• Establish follow up group/team - under ICTSB / CEN ISSS /
Commission ?
• Need relevant legal, technical & standards expertise.
• Tasks
• Sort WI relative to TC´s, initiate x-org. work, present, get
commitment, monitor, report back. Update Workplan.