Transcript Slide 1

Integration of Kuala Lumpur’s
Public Transport
Presentation by:
Mr. Nor Hassan Ismail, Senior General Manager,
Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RAPID KL)
Subjects to be Covered
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RapidKL – Creation and Organisation
Bus System - Improvements
RapidKL Common Ticketing
Network Restructuring –Integration of Rail and Bus
Inter-Modal Common Ticketing
Future Expansion and Challenges
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RapidKL – Creation and Organisation
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• Public transportation is critical to the economy of Malaysia
and to the Klang Valley in particular
• Therefore the Government has established RAPID KL which is
the result of merging four separate operations
–
–
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STARline LRT
PUTRAline LRT
Intrakota Bus
Cityliner Bus
• Launch announced by MOF II in November 2004
• RAPID KL Management in place since February 1, 2005
RapidKL – Creation and Organisation

RAPID KL has been conceived as
an Operator, thus not owning the
assets
–
SPNB, owned 100% by the
Government, owns the assets
–
RAPID KL, also owned 100% by
the Government, maintains and
operates the assets
–
An operating agreement governs
the relationship in detail for a
period of 10 years
–
The Government will regulate the
industry through its agencies
Government
SPNB
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RAPID
AN OVERVIEW OF CURRENT RAIL OPERATIONS
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TERMINAL PUTRA GOMBAK
Taman Melati
NORTH
Wangsa Maju
Sri Rampai
Setiawangsa
Sentul
Sentul Timur
Titiwangsa
Jelatek
Dato' Keramat
Dang
Dang
Wangi
Wangi
Rawang
KLCC
Kampung
Baru
Masjid Jamek
Damai
Ampang
Ampang Park
Pasar Seni
Bangsar
LEMBAH
SUBANG
DEPOT
Taman
Bahagia
Asia
Jaya
Taman
Jaya
KL Sentral
Miharja
Abdullah Hukum
Kelana Jaya
Taman
Paramount
Universiti
Kerinchi
Seremban
Sri Petaling
SOUTH
Port Klang
KLIA
RapidKL – Creation and Organisation –Combined Network
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RAIL OPERATIONS
Kelana Jaya line LRT (formerly PUTRA)
Sri Petaling & Ampang lines LRT
(formerly STAR)
2 mil. passengers per week
- 310,000 passengers per day
54 Km. track, 56 stations
Kelana Jaya Line LRT fully automated
trains every 3 minutes at peak
Sri Petaling & Ampang Lines LRT,
electric train every 2.8 minutes at peak
BUS OPERATIONS
Some 1.3 mil. passengers per week
- 180,000 Passengers per day
Across 98 Stage, 38 Feeder and 15 City
Shuttle bus lines
500 buses in service
Two major workshops
Twelve depots
RapidKL – Creation and Organisation
RAPID KL MISSION STATEMENT
RAPID KL is a customer-oriented,
result-driven organization
employing dedicated and professional staff
committed to providing
safe, effective and efficient public transportation
in the Klang Valley
through an integrated system of rail and bus services
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RapidKL – Creation and Organisation
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Key Mission: Integrated transport system
• The key mission given to RAPID KL Management is to
provide an integrated public transport platform for the
Klang Valley
• To achieve this we will integrate bus and rail operations and
enhance the entire network with new network strategies
• Simultaneously we will provide an integrated ticket system
allowing passengers to move freely between bus and rail
networks
RapidKL – Creation and Organisation
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CEO
Executive Board
Finance
Corporate
Communications
IT
Safety & Health
Legal
Security
Facilities &
Services
Internal Audit
COO Bus
COO Rail
CMO
HR
Central
Purchasing
Engineering
Operations
Engineering
Operations
Marketing
RapidKL – Creation and Organisation
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FEEDBACK LOOP
Develop product
Pricing strategy
Distribution Mgmt
Product Development
Revenue Mgmt
Sales Channel Mgmt
Obtain feedback
Mobility Mgmt
A consumer-centric process to establish feedback loop for continuous improvement
1.
Product Development develops and manufactures products
2.
Revenue Management determines the price of the product
3.
Sales Channel Management distributes the product
4.
Mobility Management gauges the response of consumers to the products through obtaining feedback
BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE BROCHURE. 12
RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS
RAPID KL INTEGRATED LRT &
BUS SYSTEM
RAPID KL INTEGRATED LRT
SYSTEM
RAPID KL BUS SYSTEM
RAPID KL BUS SYSTEM CONCESSION
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Network Restructuring – Integration of Rail and Bus
• Concept based on integration of rail and bus
• Rail acts as backbone, bus to feed and supplement
• Highly efficient network approach rather than line
approach
– Local pickup shuttles pick up passengers and feed into
rail or bus trunk lines
– Trunk lines move passengers into city hubs
– City shuttles and rail feed passengers to final
destinations
• Basic strategy: provide downtown with completely
overwhelming service and then get driver to leave car
behind in successive stages, first at Hubs then at
trunk-line, then at home.
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NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT NETWORK
CONCEPT
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Bus Network Redesign
To introduce 3 types of
service that will link every
part of Klang Valley:
CITY CENTRE
TRUNK SERVICE
Local Shuttle
service
that
feeds
passengers
from
residential
areas
to
main routes.
RAWANG
CITY FEEDER
TERMINAL PUTRA
SENTUL
TIMUR
TRANSIT FEEDER
SENTUL
MIDDLE RING TRUNK SERVICE
OUTER RING TRUNK SERVICE
HULU KELANG
TITIWANGSA
AMPANG
PWTC
JLN AMPANG
KLCC
PUTRA/STAR LINE
AMPANG
PANDAN INDAH
ERL/ COMMUTER/ MONORAIL
Trunk Line
service that receives
passengers from local
shuttle
service
and
transports them to city
hubs (limited stops).
MALURI
CITY HUB
PASARAKYAT
CHAN SOW LIN
STOP / TERMINAL
KL SENTRAL
SHAH ALAM
KELANA
PETALING JAYA
JAYA
BANGSAR
PANDAN
SALAK SOUTH
CHERAS
SG BESI
SRI PETALING
KAJANG
PUCHONG
City Shuttle
service that provides
access to the CBD.
PORT KLANG
KLIA
SEREMBAN
City Shuttle
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Inter-Modal Systems in the Klang Valley
• RAPID KL consists of
– Ampang/Sri Petaling LRT Line
– Kelana Jaya LRT Line
– Stage and Feeder Bus
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Bus map here
• Other Public Transport Rail
Operators
- KTMB
- Monorail
- ERL
Inter-Modal Common Ticketing
Current Ticketing System for Rail and Bus Operators:
• Magnetic Tickets are not in inter-operable format to
all Rail and Bus Operators
• Paper based ticket is not an automated ticket media
• “Touch n Go” Stored Value Card is the only common
ticket that is able to be used to all Rail and Bus
Operators Ticketing System by ‘overlay’ technique
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Inter-Modal Common Ticketing
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RAIL OPERATORS COMMIT TO TOUCH ‘n GO AT ALL STATIONS
Inter-Modal Common Ticketing
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• Stored Value ‘Touch n Go’ implementation
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RAPID KL Kelana Jaya LRT Line (1998)
RAPID KL Ampang and Sri Petaling LRT Lines (2004)
KTMB (2005)
Monorail (2005)
ERL (2005)
RAPID KL Stage Buses (2006)
Future Expansion and Challenges – LRT System
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Fleet Expansion Project
Tender invitation stage for additional 88 vehicles for the Kelana Jaya
Line LRT – expected delivery within 3 years.
Areas Under Consideration for LRT New Alignments:
Kelana Jaya Line
•Kelana Jaya to Subang Jaya/USJ (First Priority)
•University/Asia Jaya to One Utama Shopping Centre – Kota
Damansara
Ampang & Sri Petaling Line
•Sri Petaling to Sunway
•Tasik Selatan to Bandar Tun Hussein Onn
•Sentul Timur to Kepong/Bandar Baru Selayang
Future Expansion and Challenges – Bus System
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• Bus network to extend to new townships
• Bus network to expand to feed extensions to LRT systems
• Bus service frequency to increase to basic 15 minutes on all
routes outside the city centre
• Bus fleet increased by 200 new buses in 2005
• Bus fleet planned to increase by 600 new buses in 2006
• By 2008 bus fleet will be 2,500 buses
• We have strong support from Government for the provision
of the new buses
Key Performance Indicators
• Our Mission is to provide integrated public
transportation in the Klang Valley.
• The Government has generated KPIs for RAPID,
also as basis for granting us an Operating
Agreement, to evaluate how well we do that.
• We will be judged by independent outside
measurement of performance
• We will be transparent to the public as well and
invite direct dialogue with all parties concerned.
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THANK YOU