A New Tadiran - Ingate Systems

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Transcript A New Tadiran - Ingate Systems

Aeonix & Ingate
Role in Enterprise
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What is Aeonix?
A Unified Communications Solution delivering…….
Telephony
Contact
Center
Voice
Mail
UM
Video
Audio
Handsets
Collaboration
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Aeonix UC&C Solution
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Unified Communications & Collaboration solution
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Software based solution
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Standards based platform
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Centralized licensing
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Unified Administration
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Non Proprietary device support
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Mobility
SeaMail
ACC
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Aeonix Value Proposition
UC&C solution designed to meet current and future
challenges of distributed organizations
Scalability –
25k users
Resiliency
Open
Architecture
Simplicity
Lowest total cost of ownership (TCO) possible with
minimal IT resources required
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Aeonix - Distributed, Cloud, VM
Remote Office
Small Remote Office
Headquarters
Remote Office
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Aeonix – High Availability
Remote Office
Small Remote Office
Headquarters
PSTN
Network
Connection Fails
Server Fails
End Points
points register with
Remote
Survivable Node
default server
Remote Office
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Aeonix – High Availability
Remote Office
Small Remote Office
Headquarters
Database Replication
Real-time update
Active/active survivability
Remote Office
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Aeonix - Scalability
Currently - Up to 25,000 Users
R3.0 - Up to 100,000’s Users
One Server – Up to 5,000 Users
One software for all sizes
(users & sites)
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Building Blocks

The Aeonix Technology
Stack
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Aeonix -
High-Performance Software Platform
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
PSTN GW
Unified
Administration
SIP
Communication Platform
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Aeonix - High-Performance Platform
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
PSTN GW
Unified
Administration
SIP
Communication Platform
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Aeonix Server
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
Properties
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Standard database
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Linux operating system
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Software License
Recommended Platform
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COTS (Custom off the Shelf) servers
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Dell R2xx-6xx 8G RAM Dual Drive Processor
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Customer provided or Tadiran provided
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Virtualization (VM Ware or Hyper V)
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One Server for all Applications
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Session Border Controller - Ingate
ITSP
SIP
Aeonix
Ingate SIParator
Web
LAN
Ingate SIParator
PSTN
WAN
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Ingate SIParator - SBC
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The Ingate SIParator manages the protection and
communications with outsourced applications. SIParator
can be software running on a server or it can be an
appliance
SIParator Delivers :

Session-aware access control for signaling and media
Security encryption devices
Protection against Dos/DDos attacks & overloads
Topology hiding, privacy and VPN separation
Fraud prevention deep packed inspection enables protection
against malicious or annoying traffic
CAC - Call Admission Control
Monitoring and reporting
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Failover
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Aeonix - High-Performance Platform
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
PSTN GW
Unified
Administration
SIP
Communication Platform
The Data Interface / Transport layer
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Full SIP Handset Portfolio
T320P
T41
T328P
T322P
T42G
T46G
EXP39
T48G
VP530
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Failover and Fallback
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Aeonix signals SIP telephones on server failure
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SIP telephone registers to new Aeonix server or Ingate
SIParator
Call continue without interruption
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Extended SIP Features (ESF)
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SIP handles calls uninterrupted
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By default, does not handle extended features
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Agent Feature (LogIn/Out, Release, Calls Waiting,etc)
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HELP
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Record on Demand
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Call Forward while on a call
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Developed handling messages to SIP telephones
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Problem, local security and remote firewall
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Ingate SIParator allows ESF to work for remote
telephones
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Security
Usage of Session
Border Controller and
Security Protocols
Encrypted Signaling
using TLS
GW
Media Encryption
using SRTP
SBC
VPN
DMZ
Internet
GW
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Aeonix Infrastructure - Summary
Phones
Local LAN
SBC
Aeonix UC Platform
Gateways
SeaMail
ACC
PSTN
ITSP
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Aeonix - High-Performance Platform
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
PSTN GW
Unified
Administration
SIP
Communication Platform


Support for HTML5 and WebRTC
Bring new functionality to enterprise
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Dispatch Console – HMTL5 based
Application for Control of remote sites
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Quick response and fast call divert in an emergency
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Two telephone support
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Barge-In to calls (Zone page)
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Group division
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Integration with CCTV systems
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Aeonix Dispatch Console
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ACC – Aeonix Contact Center
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Integrated Contact Center
Wide selection of
Graphical and
Tabular report
templates
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ACC Delivers Unique Solutions
Aeonix
CSTA/TAPI
Engine
WebRTC
Ingate SIParator
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WebRTC support
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Contact Centers will expand WebRTC for the
following:
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Video and audio from company web page
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Clear call recording and analytics
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No longer restricted by PSTN codecs
Security
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Intelligence from website browsing
Viometrics with certificate
Agent efficiency
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Real-time speech analytics (keywords)
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Less time on call by agent
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Summary
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Aeonix UC&C is expanding SIP functionality in the
enterprise
Ingate SIParator provides key elements with the
Aeonix
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Security
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Flexibility
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Scalability
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Resiliency
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Thank you.
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