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Information System for Health Insurance in Thailand Dr. Somnuek Sirisuwan Senior Expert, National Heath Security Office, Thailand Presentation topics • Introduction to The National Health Security Act in Thailand • The development of information system for health insurance • Utilization of health information in the National Health Security Office (NHSO) • Health information system : Our Future plan Introduction to The National Health Security Act in Thailand • The universal health coverage system in Thailand had been introduced since 2000. • and the National Health Security Act was enacted in 2002. • Three main health financing schemes including, – Civil servant medical benefit scheme (CSMBS), – Social security scheme (SSS), and – Universal coverage scheme (UC) Health insurance Scheme • Civil Servant Medical Benefit Scheme (CSMBS) – 1963 : for government employee, retires and dependants • Social security scheme (SSS) – 1990 : for private sector employee • Universal Coverage Scheme (UC) – 2002 : for the rest of population Health insurance Scheme in Thailand SSS 16% CSMBS 8% UC 76% The development of information system for health insurance • Because a huge information is needed for supporting the health security office. • A managing information system has been established by using the electronic data which have been collected from health care providers under the act. The UC scheme is financed by general tax revenue. 2401 Fiscal year 1 Oct – 30 Sep Initial three main programs • Enrollment and registration • Reimbursement, and • Health service activities reports UC coverage from The enrollment program (46.9 million) Data source : NHSO 16 Jan 09 (Total population 64,071,087) Health care provider registration Health care provider registration Health service provider Hospital (with in MOPH) 2007 2008 number number 830 836 % 86.54 Gov. hospitals (not in MOPH) 73 75 7.76 Private hospitals 60 55 5.69 963 966 100.00 4 13 5.35 80 80 32.92 152 150 61.72 236 243 100.00 Total hospitals PCU (MOPH) PCU (Municipality) Private PCU Total PCU Grand total 1,199 Note : Primary care unit with nurse practitioners about 10,000 units 1,209 Reimbursement In-Patient ~ 4.5-5.0 million claims/years (All Case) Out-Patient ~ 170,000 claims/years (Esp. High cost/Accident/Emergency) Health service activities reports Health service report 2003 2004 2005 2006 2007 2008 No. of visit (million) 111.94 112.49 111.64 114.76 119.29 128.94 Utilization rate/person/ year 2.45 2.41 2.37 2.42 2.55 2.75 No. of IP (million person) 4.30 4.16 4.33 4.72 4.88 4.95 Utilization rate/person/ year 0.09 0.09 0.09 0.10 0.10 0.11 mean Adj.RW na 0.87 0.89 0.91 0.95 0.99 OP IP Health service activities reports Health service activities reports 130,000,000 visits 5,000,000 admissions enrollment Health service information 8 Terabytes • • • • Hospital Profile Population enrollment Medical Records (OP, PP, IP) reimbursement records • • • • Disease Management Information Health service reports Customer feedback information Budgeting etc . Customer feedback information , 2008 ( 1 Oct 2007 – 30 Sep 2008) (1) Service quality complain ม.57,59 4,239 (0.48%) Total calls 879,571 (2) General Complaint 19,419 (2.21%) (3) Q&A 852,003 (96.87%) (4) Need for Referral assistant 3,910 (0.44%) 2 www.nhso.go.th Health service information for DMI 1 IP service Population OP service Service department PP service Individual record Cancer enrollment Disease Registration Software DMIS AIDS/TB 2 Information technology infrastructures and computer networks have been constantly supported Utilization of health information in the NHSO • To monitor – the distribution of specific diseases, – health outcome indicators, and health care service performances – the Dispensing information of supplies (such as medications, laboratories, facilities, equipment) for acquired immune deficiency syndrome, tuberculosis, and end-stage kidney disease from the Vender Managed Inventory (VMI) program. Morbidity monitoring Top Twenty 1677 Diseases' 2008 44,713 Septi caemi a due to Staphyl ococcus aur eus 47,185 47,199 47,906 Status asthmati cus 50,089 Febr i l e convul si ons 50,512 55,214 Congesti ve hear t fai l ur e 55,990 57,527 Acute tubul o-i nter sti ti al nephr i ti s 63,353 64,886 Dengue haemor r hagi c fever 67,563 74,036 Seni l e i nci pi ent catar act 75,201 78,119 Acute appendi ci ti s wi th gener al i zed per i toni ti s 83,342 85,769 Chr oni c obstr ucti ve pul monar y di sease wi th acute l ower r espi r ator y i nfecti on 91,513 118,985 Di ar r hoea and gastr oenter i ti s of pr esumed i nfecti ous or i gi n 286,450 0 Top Twenty 1677 Di seases' 2008 50,000 100,000 150,000 200,000 250,000 300,000 350,000 The distribution of tracer diseases (high cost and high burden) Ischaemic heart diseases (I20-I25) morbidity rate , 2004 -2008 (/100,000 population) 160.00 140.00 120.00 100.00 80.00 60.00 40.00 20.00 0.00 2004 2005 Data source : NHSO 16 Jan 09 2006 2007 2008 year Ischaemic heart diseases morbidity rate by region , 2004 -2008 250 (/100,000 population) Saraburi Ratchaburi 200 150 100 Sakonakorn 50 0 1 2 3 4 Data source : NHSO 16 Jan 09 5 6 7 8 9 10 11 12 13 region Health outcome and Health care service performances indicators Admission rate of some chronic conditions DM HT Stroke AM I Asthma COPD TB Hospitalization Rate per 100,000 Pop Uc 200 180 175.1 163.3 160 140 143.9 117.4 111.9 163.2 148.7 140.7 130.7 129.2 120 180.5 122.2 116.5 123.9 112.5 107.9 100 80 60 62.1 48.3 40 65.7 67.9 71.5 68.1 49.8 46.4 56.5 49.5 49.6 36.4 20 0 2005 2006 2007 2008 Case Fatality Rate of some chronic/acute diseases DM HT Stroke AM I Asthma COPD TB 25 22 20.9 Case Fatality Rate ( %) 20 19.3 18.1 17.3 16.8 16 15.7 15 10 5 6 5.2 2 0 0.8 0.7 2005 6.8 6.2 6.3 4.8 4.8 4.6 1.6 0.7 0.6 1.5 0.8 0.5 1.4 0.9 0.5 2006 2007 2008 In patients Case Fatality Rate , 2005 - 2008 R ate x 100 3.0 2.59 2.59 2.58 2.56 2.5 2.0 1.5 1.0 0.5 0.0 2005 2006 2007 2008 Acute condition : Rupture appendicitis 25.00 % 19.58 20.00 18.45 18.76 18.61 18.04 18.06 17.70 15.00 10.00 08 20 07 20 06 20 05 20 04 20 03 20 02 - 20 ร้อยละ 5.00 Pay for Quality Performance • Service coverage , and some Quality Performance indicators are used for on top payment (1.7 %). – Primary care indicators – Hospital care indicators The Dispensing information the Vender Managed Inventory (VMI) program. GPO reimburse ARV / TB drugs peritoneal dialysis solution NHSO GPO : Gov. Pharmaceutical Organization Report/billing Other source of Information : Survey Health information system : Our Future plan • Three main health financing schemes should be able to exchange together for optimal use of the national health information. • The health service reports will be replaced with individual records. • Maximize the utilization of health information provide by NHSO. • http://www.nhso.go.th/eng/#