Transcript e-uprava - Planet GV

Republic of Slovenia
Ministry of Public Administration
EU Strategic and Action Documents
in the Field of eGovernment and
their Effect on the Republic of
Slovenia
n
Dr. Davorka Šel
Ministry of Public Administration
Republic of Slovenia
Ministry of Public Administration
Agenda
•Importance of ICT in EU
•Presentation of EU strategic and action
documents in eGovernment field
•Presentation of national strategic and action
documents in eGovernment field
•Expected activities at the national level
Republic of Slovenia
Ministry of Public Administration
Importance of ICT in EU
•ICT brings 40% to productivity growth and 25% to GDP
growth in Europe
• Public budget accounts for 45% European GDP
• Numerous examples of eGovernment efficiency:
– Denmark: eInvoices save 50 M€ (citizens) +
50 M€ (companies) per year
– Estonia: 65% electronically filled in tax
declarations saves thousand of hours
– Public procurement accounts for 20% GDP
•Europe is good but not the best (Ref. Canada,
Singapore…)
Republic of Slovenia
Ministry of Public Administration
EU Strategic and Action Documents
I2010 eGovernment Action Plan
Inclusion,
Single
Innovation
&
Ministerial
declaration on eGovernment, Manchester
better public 2005
European
investment in
services,
information
ICT
quality of life
space
• e-contentSingle
• interoperability
European
Information
• security
Space
• Increase
Innovation in
&
investments
investment in
R&D
ICT
i2010
Lisbon strategy
• e-accesibility
Inclusion,
better public
• e-inclusion
services,
• modern
and
quality of life
interoperable
public
services
Republic of Slovenia
Ministry of Public Administration
EU Strategic and Action Documents
I2010 eGovernment Action Plan
Effective and
High impact
Key enablers
Efficienton eGovernment,
services
E-inclusion
Ministerial declaration
Manchester 2005
government
Single
European
Information
Space
Innovation &
investment in
ICT
i2010
Lisbon strategy
Inclusion,
better public
services,
quality of life
Republic of Slovenia
Ministry of Public Administration
Ministerial declaration on eGovernment, Manchester 2005
E-inclusion
By 2010:
• By 2010 all citizens, including socially disadvantaged groups, will
have become major beneficiaries of e Government
•By 2010 European public administrations will have made public
information and services more easily accessible through innovative use
of ICT and through increasing public trust, increasing awareness of
eGovernment benefits and through improving skills and support for all
users.
Republic of Slovenia
Ministry of Public Administration
Ministerial declaration on eGovernment, Manchester 2005
Effective
and
Efficient
government
By 2010:
• eGovernment will be contributing to high user satisfaction with public
services
• eGovernment will have significantly reduced the administrative
burden on businesses and citizens
• The public sector will have achieved considerable gains in efficiency
through the use of ICT
• European administrations will have significantly increased
transparency and accountability wherever possible and relevant
through innovative use of ICT
Republic of Slovenia
Ministry of Public Administration
Ministerial declaration on eGovernment, Manchester 2005
High impact
services
By 2010:
• All public administrations across Europe will have the capability of
carrying out 100% of their procurement electronically, where legally
permissible, thus creating a fairer and more transparent market for
all companies independent of a company’s size or location within the
single market
• At least 50% of public procurement above the EU public procurement
threshold will be carried out electronically
• Over the period 2006-2010 Member States will focus their efforts on
delivering those high impact services in Europe which will contribute
most to the achievement of the Lisbon Agenda
Republic of Slovenia
Ministry of Public Administration
Ministerial declaration on eGovernment, Manchester 2005
Key enablers
By 2010:
• European citizens and businesses shall be able to benefit from secure
and convenient means of electronic identification, issued at the local,
regional or national level and respecting data protection regulations,
to identify themselves to public services in their own or in any other
Member State
• Member States will have agreed a framework for reference to, and
where appropriate the use of, authenticated electronic documents
across the EU
Republic of Slovenia
Ministry of Public Administration
EU Strategic and Action Documents
I2010 eGovernment Action Plan
• Based on Ministerial declaration, Manchester 2005
Ministerial declaration on eGovernment, Manchester 2005
• Leading
countries are those which have open and
transparent public sector
• In addition to 4 main goals of Ministerial declaration
it includes also e-democracry and e-participation
Inclusion,
Single
Innovation
&
• EC added
also concrete
measures
to better
each public
of 5 main
European
investment in
services,
goalsinformation
with time-scale ICT
quality of life
space
• Examples:
i2010
Lisbon strategy
Republic of Slovenia
Ministry of Public Administration
National Progress Report on i2010
eGovernment Action Plan I
"Member States have committed themselves to inclusive
eGovernment objectives to ensure that by 2010 all citizens,
including socially disadvantaged groups, become major
beneficiaries of eGovernment, and European public administrations
deliver public information and services that are more easily
accessible and increasingly trusted by the public, through
innovative use of ICT, increasing awareness of the benefits of
eGovernment and improved skills and support for all users" (Action
Plan, p.5).
"Member States expect eGovernment to contribute to high user
satisfaction with public services and significantly lighten the
administrative burden on businesses and citizens by 2010.
Moreover, the public sector should achieve considerable efficiency
gains as well as increasing transparency and accountability through
innovative use of ICT by 2010." (eGov Action Plan, p.6).
Republic of Slovenia
Ministry of Public Administration
National Progress Report on i2010
eGovernment Action Plan II
"Member States have committed themselves to giving all public
administrations across Europe the capability of carrying out 100% of their
procurement electronically (where legally permissible) and to ensuring
that at least 50% of public procurement above the EC threshold is
carried out electronically by 2010" (Action Plan, p.8).
"By 2010 European citizens and businesses will be able to benefit from
secure and convenient electronic means, issued at local, regional and
national levels, and complying with data protection regulations, to
identify themselves to public services in their own or in any other
Member State" (eGov Action Plan, p.9).
"Better decision/making and more extensive involvement of citizens in
all phases of democratic decision-making, including at European level, are
critical for the cohesion of European society" (eGov Action Plan, p.10).
Republic of Slovenia
Ministry of Public Administration
Communication from EC on
Interoperability
•The development of pan-European services contributes to the higher
mobility of citizens and cross-border business activities
8.6.2006
•Three levels of interoperability:
Council conclusions eGovernment
– Organizational
for All
– Semantic
– Technical
•Actions required:
25.4.2006
13.2.2006
– Encourage
collaboration between administrations
COM(2006) 173and the development of standards
COM(2006)
45 CEN
– Standardization
through
Communication
from EC:
Communication from EC
and ETSI
I2010
eGovernment
Action
Plan
Interoperability
– An
architecture
for cross-border
delivery ofoneGovernment
services
– Common infrastructure to support eGovernment interoperability
(registries, platforms,…)
– Common elements and components, to be used by MS on EU level
– Good practice exchange and dissemination
Republic of Slovenia
Ministry of Public Administration
Corresponding documents on EU and
national level
National Progress Report on i2010
eGovernment Action Plan
Ministerial Declaration
i2010 eGovernment Action Plan
Communication on Interoperability
i2010
si2010
Republic of Slovenia
Ministry of Public Administration
Strategy of Information Society until 2010
(Si2010)
•In adoption; public debate concluded on March 5th
•To accelerate the development of information
society in order to increase the innovation and
competitiveness of Slovene economy and society
•Divided in challenges and areas of work
•Detailed description of areas of work not included,
because it is covered in sectors strategies
Republic of Slovenia
Ministry of Public Administration
Strategy of Information Society until
2010 (Si2010)
PODROČJA DELOVANJA
IZZIVI INFORMACIJSKE DRUŽBE V REPUBLIKI SLOVENIJI
Enotni evropski
informacijski prostor
in Slovenija
Inovacije in
investicije v IKT
Interoperabilnost in
odprti standardi
Varnost in zasebnost
Intelektualna lastnina
REPUBLIKA SLOVENIJA
Dostopnost in
vključenost
Znanje in veščine
Slovenski jezik in
kulturna identiteta
INFORMACIJSKA DRUŽBA
DRUŽBA ZNANJA
Vključujoča
informacijska družba
in kakovost življenja
Republic of Slovenia
Ministry of Public Administration
Strategies under Si2010 Umbrella
Si2010
SEP 2010
E-Health 2010
E-Skills 2010
Jan. 06
Sept. 05
05
From analogue to
digital TV
06
Broadband strategy
Jan. 06
FWS Strategy
Apr. 06
ETC.
Republic of Slovenia
Ministry of Public Administration
Corresponding documents on EU and
national level
National Progress Report on i2010
eGovernment Action Plan
Ministerial Declaration
i2010 eGovernment Action Plan
Communication on Interoperability
SEP 2010
i2010
si2010
Republic of Slovenia
Ministry of Public Administration
Strategy of eGovernment until 2010
(SEP 2010)
•Adopted in April 2006
– In line with i2010
– Takes into account Ministerial Declaration,
Manchester 2005
•Represents national strategic document that
corresponds to EU i2010 eGovernment Action
Plan
•Realization through Action plan on egovernment until 2010
Republic of Slovenia
Ministry of Public Administration
Vision of SEP 2010
To provide kind, simple, accessible and safe
electronic administrative services and
information
which shall be whenever and wherever available
via internet to individuals (G2C), companies
(G2B) and internal government administration
(G2G)
Republic of Slovenia
Ministry of Public Administration
Structure of SEP 2010
Users
National and
EU documents,
strategies
Current state of
e-government,
comparison with
EU, EU
documents
Vision
Guidance
Objectives until 2010
Policies
E-government
Administration
Renovation of operations, reorganization, legal basis,
governance, employees, skills and knowledge, finances,
promotion, IT solutions
Republic of Slovenia
Ministry of Public Administration
SEP 2010 objectives until 2010
•User centric public administration
•Increase satisfaction of users
•Reduce administrative burden
•Increase quality and efficiency of services
•Increase transparency
•Reach synergetic effects in all levels of public
administration by means of eGovernment
•Include the widest possible group of people in decision
making processes
•Optimise the use of finances
•Reduce the burden on employees within administrative
procedures
•Maintain and improve the level of eGovernment
development
Republic of Slovenia
Ministry of Public Administration
Corresponding documents on EU and
national level
National Progress Report on i2010
eGovernment Action Plan
Action Plan on eGovernment
Until 2010
Ministerial Declaration
i2010 eGovernment Action Plan
Communication on Interoperability
SEP 2010
i2010
si2010
Republic of Slovenia
Ministry of Public Administration
Action plan on e-government until
2010 (AN 2010)
•Adopted in January 2007
•Comprises:
– Objectives
– Projects
– e-services
– Progress of projects and e-services
– Good practices
•Groups of objectives: satisfied users, e-government
portal, identification, e-government services, training,
ICT and the development of solutions, help-desk,
strategies, standards, action plans and methodologies
Republic of Slovenia
Ministry of Public Administration
Measuring progress within AN 2010
•Introduction of new indicators:
– Number of services in use
– Share of the service use by electronic
channel
– Average level of realisation of
eGovernment service
– Satisfaction of eGovernment users
– On time execution of eGovernment
projects and realisation of project
objectives
Republic of Slovenia
Ministry of Public Administration
Corresponding documents on EU and
national level
i2010
si2010
Ministerial Declaration
i2010 eGovernment Action Plan
Communication on Interoperability
SEP 2010
National Progress Report on i2010
eGovernment Action Plan
Action Plan on eGovernment
Until 2010
Republic of Slovenia
Ministry of Public Administration
Corresponding activities at national level
Include priorities from e-government field into national
 reform
programmes
! Ensure e-inclusion and e-accessibility
 Ensure efficient and effective eGovernment
! Provide standardised and harmonised high impact services
! Provide key-enablers (e-identity, e-documents, e-archives)
 E-participation and e-democracy
!
Provide national interoperability framework