Transcript 2 - Purpose of the paper Define Shared Services and

Email: [email protected]
Define Shared Services
Why should organisations
embrace Share Services
Best practice
Governance structures
Why Fiji should promote
Shared services
LEADERSHIP

Anglo Saxon word – LAE-DAN
“TO SHOW THE WAY”
3
SHAPES REFLECT CHARACTERS
Shapes Reflects Characters





Intelligent
Strong
Good Decision - Maker
Change Manager
High Energy Levels
Shapes Reflects Characters




Analytical
High Performer
Goal Oriented
Strategist
Shapes Reflects Characters





Creative
Peoples Person
Motivator
Visionary
Lateral Thinker
Shapes Reflects Characters

Pre-occupied with
Sex & Booze
Outsourcing
non-core,
non-value
adding
activities
Continuous
Improvement
Revenue
Growth
Optimised
Resources
“Doing
more
with less”
Increased
Capability
Simplified,
robust and
unified
processes
Outsourcing
S2E Process
Shared
Corporate
Knowledge
Industry Sectors
that have
successfully used
Shares Services
• Fortune 500 & World
Class organisations
• Local Government
Sector
• Healthcare and Not-ForProfit Sector
• Higher Education Sector
• Public Sector
Maturity
GBS and MultiFunctional
Operations
Functional
Areas of
Business as
Scope of
Services for
SSOs
Focus on core activities
Reduced Costs and delivering savings
Revenue Growth
Promotes customer-centricity
Uplifting Productivity and boosting operating efficiency through
specialisation and process optimization.
Improved Decision making
Change Management imperative, Organisational agility, scalability and
growth
1
Create a credible shared vision and strategy
2
Choosing the Right Business Model and Governance Framework
3
Recruit Right!
4
Have a suitable implementation schedule
5
Use the right Tools and methodologies
6
Measure, Communicate and Celebrate Successes
Is your organisation looking to drive
efficiency, transparency, increases in
customer satisfaction, generating
maximum public value and cost savings?
Shared Services can help
Fiji is already a world class
offshoring destination
Are Organisations in Fiji
interested and supportive of the
adoption of Shared Services?
Establishing a National Vision
and Building a Roadmap for
Shared Services