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Capacity Building Project Dufferin Not For Profit Support Presentation Overview • • • • • • • • Introduction- Sarah Rioux & DNFPS Capacity Building Project Survey says... What can we do? Research Findings Moving Forward References Thank you!! Introduction • Sarah Rioux • Sociology student- specialization in Social Inequality • Project Researcher • From Shelburne Dufferin Not For Profit Support • A two-year pilot project created to fund and support projects that lead to more effective & sustainable service delivery in the not-for-profit sector. Capacity Building Project • Undertook research into needs and options for creating a sustainable alternative transportation model in response to concerns raised by Dufferin’s not-for-profit sector. • The project is divided into three main segments: Part One: Assessment of Need in Dufferin Part Two: Models from Other Jurisdictions Part Three: Recommended Next Steps “Working together towards a brighter future” Our Vision: Sustainable Funding Community Support Transportation Coordination Volunteers Q:How important is rural transportation? A: Agencies say we can’t ignore this issue much longer. What Residents have said... (HCIA’s “Citizen Opinion Report-2008) What makes the Headwaters Region* a good place to live/work? What limits our region being a good place to live/work? • Small town feel; safe, quiet, and friendly community. • Higher paying jobs • Rural, beautiful area; clean air and water • Close to amenities both locally and in nearby urban areas (e.g. shops, arts, sport activities) * = Dufferin County & the Town of Caledon • More medical services and amenities (e.g. better shopping, high speed internet, day care) • Issues related to the built environment, including development that threatens areas assets (e.g. safe, clean, friendly), inadequate public transportation within towns and to urban areas to the south, dependence on cars, and winter road conditions ...is needed to enhance quality of life in... • Amaranth • East Garafraxa • East Luther/Grand Valley • Melancthon • Mono • Mulmur • Orangeville • Shelburne Dufferin 2011 Transportation Needs Survey Is there a need for alternate transportation options within Dufferin County? Yes 100% No 0% The answer is clear. Dufferin 2011Transportation Needs Survey Demographics • 634 organizations & individuals were invited to take our 17 question survey • Received 28 responses from various organizations including: CW LHIN Hospice Trellis Food Banks Community Support Services Faith-based Service clubs Dufferin 2011Transportation Needs Survey Vulnerable Groups in our Region • Seniors- the issue is only worsening as the population ages. • People with disabilities- According to Access Ontario, “One in seven people in Ontario have a disability. Over the next 20 years, that number will rise as the population ages.” • Low-income households • Social Assistance Recipients Ontario Works Caseload as at April 30, 2011 Location # of Households Percentage of Caseload Orangeville 362 67% Shelburne 96 18% Grand Valley 52 10% Dundalk & Melancthon 21 3% Other 13 2% Total 544 100% **Statistics compiled by County of Dufferin Community Services “People with the lowest incomes are most heavily dependent on public transit, which maintains a crucial link between home and place of work for the working poor and those seeking employment.” -Federation of Canadian Municipalities (5) Dufferin 2011 Transportation Needs Survey Respondents Speak...! • “[a] bus line that travels along B Line would not only service CLD but also the homes in the West end that back / front onto B Line.” • “...Transit buses, potentially where somebody could ‘book’ a stop ahead. Routes would be fluid, and drivers could pick spots within range of their homes at certain times.” • “A coordinated volunteer driver program shared across services...A program that supports in town drives. A challenge for agencies that do not have volunteer drivers [and/or cars].” Dufferin 2011 Transportation Needs Survey Respondents Speak...! “Bus transportation into Orangeville with stops at designated pick up locations in rural areas.” “A regular link between major centers in Dufferin, 3 to 4 times per day would provide a great deal of assistance to individuals needing to attend appointments.” “People on low incomes often do not have reliable transportation to doctor’s appointments etc. in Orangeville. They also do not have transportation to jobs in Orangeville.” Dufferin 2011 Transportation Needs Survey Respondents Speak...! “It would be great if communities outside of Orangeville had some access to transportation” “we could utilize alternative forms of transportation (being a small town) like biking/walking/trails.” “much more assistance needed for health related trips, shopping trips for seniors, disabled and needy, access to county services in Orangeville.” It’s a long walk to... Where do your clients typically need to go? (Top 3 responses listed) 1. Orangeville 96.1% 2. Outside of Dufferin County 46.1% 3. Shelburne 42.3% ...But we’re working on it... Existing sources of transportation serving Dufferin • Orangeville Transit, Cabs , Go Bus • Dufferin Early Years Transportation Program • Drivers through Dufferin Community Support Services • Caledon Community Services (limited) • Volunteer drivers via Canadian Cancer Society (for cancer patients only) • Smither’s Van-Dufferin Oaks How? Survey Research Funding Community Support Dufferin 2011 Transportation Needs Survey Key Findings • Why is this service necessary? • When do people need it? • How often? Dufferin 2011 Transportation Needs Survey What purposes would your clients have for needing volunteer transportation? access to community services (food banks, libraries, community programs etc.) 77.7% medical appointments 62.9% shopping 59.2% social visits 55.5% work and/or job interviews 44.4% school 33.3% other 14.8% ** in this case respondents checked all that applied Dufferin 2011 Transportation Needs Survey What times of day/evening would your clients require transportation? Weekday afternoons 12:01 p.m.- 5:00 p.m. Weekday evenings - 5:01 p.m. - 8:00 p.m. Weekday mornings before 9:00 a.m. Weekday mornings between 9:01 and noon Weekday evenings between 8:01 and 11:00 p.m. Saturdays between 8:00 a.m. and 5:00 p.m. Sundays between 8:00 a.m. and 5:00 p.m Sundays between 5:01 and 8:00 p.m. Other Saturdays between 5:01 p.m. and 8:00 p.m. 69.5% 47.8% 43.4% 43.4% 34.7% 34.7% 30.4% 17.3% 21.7% 13% Dufferin 2011 Transportation Needs Survey What would you estimate as the frequency of use of transportation services by your clients? 1-2 days per week 7 days per week 5-6 days per week 3-4 days per week once every two weeks once per month Other 41.6% 25.0% 20.8% 16.6% 16.6% 16.6% 4.1% Research: Transportation Models From Other Communities • Key Patterns & Themes • Advice for moving forward • Areas to be further explored Research: Transportation Models From Other Communities Who are your clients? Response Response ratio Adults 16.7% Low-income individuals/families 16.7% Seniors 58.3% Disabled 41.6% Women 8.3% Anyone 25% Research: Transportation Models From Other Communities What is the purpose of your clients need for alternative transportation? Response Medical Response Ratio 91.7% Necessity trips (groceries, errands, etc.) 75% Social 50% Employment 25% Recreational 16.67% Legal 16.67% Day Care 8.3% Research: Transportation Models From Other Communities How are your services coordinated? • Most important element- dedicated volunteers • Hiring a coordinator • Having a central access point (office, phone #, etc.) • Central stops work for well-established services • Individual pick-ups must be arranged in advance • Priority given to medical appointments and disabled individuals • Hours of operation dependent on funding & availability of volunteers Research: Transportation Models From Other Communities How is your venture funded? • • • • • • • • • • • • Trillium Supporting municipality/county Fundraising- events, service clubs, volunteers Company sponsorships LHIN ODSP United Way GTF, Public Transit Tax Credit Private donations Social services EIF Ministry of Health The Facts: Federal Gas Tax Fund vs. Ontario’s Gas Tax Program Federal GTF Provincial • Supports infrastructure • Provides initiatives such as public transit, with funding of 2 cents drinking water, per litre wastewater • For public transit infrastructure, systems community energy • Specialized transit systems systems solid waste management local roads and bridges Research: Transportation Models From Other Communities Lessons learned from other projects... • Success or failure lies primary in the ability to secure municipal support • Must have municipal support to utilize gas tax credit • gas tax crucial (75% back- have to have van conversion upfront ) • Communicate with other service providers so that there is not duplication of service • Do not put service into effect until sufficiently advertised to community • For sustainability- use multidimensional funding model • Subsidize user fees with fundraising or if functional transit system tax credit applies Research: Transportation Models From Other Communities Noteworthy Examples....Transportation IS achievable! Community Resource Centre of Saugeen Mobility and Regional Transit (SMART) North & Centre Wellington Fergus Elora Senior Trans No Frills Transportation Quinte Access Addington Highlands Deseronto Transit Community Transportation Bancroft Community Transit Advisory Committee Northumberland Transportation Service Senior’s Transit in Goderich Initiative Canes Community Care Caledon Community Services Kawartha Lakes Community Care Health and Support Services Research: Transportation Models From Other Communities Moving Forward: • Expanding on preliminary research • Gaining more community support through networking and informative meetings • Identifying research models which would serve our specific need in Dufferin County • Recommendations Research: Transportation Models From Other Communities Resources • Dufferin 2011 Transportation Survey • Headwaters Communities in Action.Rpt. of Citizen Opinion about Community Well-being And Proposed Well-being Reports . Orangeville: n.p., 2008. Headwaters Communities in Action. Web. 1 June 2011. • “Mending Canada’s frayed social safety net: The role of municipal governments.” Theme Report 6. Federation of Canadian Municipalities. Web. 1 June 2011. • Canada. Ministry of Community and Social Services. Making Ontario Accessible. N.p., 6 June 2011. Web. 7 June 2011. <http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/inde x.aspx>. THANK YOU!