Transcript ACAT Delegations Training

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AUSTRALIAN HEALTHCARE ASSOCIATES
AHA Presentation
1. Assessment Process
2. Improved Assessment Tool
3. Enhanced Consumer Survey
Instrument
4. AHA Contacts
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AUSTRALIAN HEALTHCARE ASSOCIATES
1. Assessment Process
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Similar to process followed during initial
assessment round – nine step process
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Notification.
Information.
Pre-Assessment.
Survey Returns.
Site Visit.
Reporting.
Feedback.
Finalisation.
Agency Action.
AUSTRALIAN HEALTHCARE ASSOCIATES
1. Assessment Process Continued
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Selection of activity type for assessment
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Assessment timetable – November 2006 to June
2008 following same sequence as for initial
assessment round
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Continuous Quality Improvement focus –
education and support approach
AUSTRALIAN HEALTHCARE ASSOCIATES
2. Improved Assessment Tool
Previous assessment tool modified in order to:
 Clarify the wording in relation to minimum criteria
and further requirements
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Improve the evidence examples
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Include a section in assessment report which
provides a brief summary of agencies
achievements
AUSTRALIAN HEALTHCARE ASSOCIATES
3. Enhanced Consumer Survey
Instrument
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Consumer survey reduced in size
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Questions reviewed and use of easy English
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Option to hold focus groups where use of consumer
survey would be inappropriate
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Consumer survey to be translated into a number of
different languages
AUSTRALIAN HEALTHCARE ASSOCIATES
4. Australian Healthcare Associates
Contacts
If you have any queries in relation to your HACC
assessment at any stage, contact:
Mr Brad Andrews or Ms Jenny Geary
Australian Healthcare Associates
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Telephone 1300 788 667 (cost of a local call)
E-mail - [email protected]
Website – www.ahaconsulting.com.au
AUSTRALIAN HEALTHCARE ASSOCIATES