Transcript What’s New in the QAD Learning Center?

MWUG Spring Conference
What’s New in the QAD Learning Center?
Bernadette Bagley, March 2014
QAD Education Update
Objective
• By the end of this session you will be able to
- Identify all available QAD training &
documentation resources
- Access and navigate the Learning Center &
the Documentation Library to
•
•
•
•
Enroll in classes & online courses
Download training guides & work instructions
Launch self-study training environments
Retrieve transcript information
2
QAD Education Update
Agenda
• Overview
• Introductions
• Review of educational offerings
- Learning Center demonstration
- QAD Documentation Library
• General Q&A
3
QAD Education Update
Overview
• QAD Education’s goal is to provide creative,
cost conscious training solutions that enable
you to:
- Increase efficiency through effective
knowledge transfer
- Maximize the value of your investment in QAD
Enterprise Applications
4
QAD Education Update
Introductions
•
•
•
•
Your name
The company you represent
One thing you’d like to get out of this session
What you like best about being a member
of the Midwest User Group
5
QAD Education Update
What We Offer
• Instructor-led training
- Regularly scheduled classes in Mt. Laurel,
Santa Barbara, Schiphol & Shanghai,
- On-site events
•
•
•
•
Online courses
Self-services training environments
Certification testing
Educational consulting
6
QAD Education Update
How to Find Us
• www.qad.com/education
7
QAD Education Update
QAD Learning Center Home Page
8
QAD Education Update
Course Selection Tools
9
QAD Education Update
Search
10
QAD Education Update
Schedule of Classroom Training
11
QAD Education Update
Role-based Recommendations
12
QAD Education Update
Self-Study Training Environments
13
QAD Education Update
QAD Document Library
14
QAD Education Update
Personal Training Transcripts
Click on course name to launch
15
QAD University Update
Certificates of Course Completion
Click here to print course certificate
16
QAD Education Update
Product Certification
• Become a recognized expert
- Exams test product knowledge and technical
expertise
• Multiple certifications offered by product
area
- Manufacturing, Supply Chain, Customer
Management, Finance, etc.
• Program Guide and Study Guide available
in the Learning Center
17
QAD Education Update
Designated Admin Program (optional)
Standard Offering
Designated Training Admin
Individuals enroll themselves
in courses
Administrator assigns courses
to self and others
Training activity reports
delivered monthly (on request)
Administrator runs reports on
demand
• Eligibility
- Available to all customers on maintenance
(partners too!)
18
QAD Education Update
Program Benefits
• Greater autonomy
• Immediate access to training data
• Greater visibility into Learning Center
accounts
• Ability to review recommendations by role,
but tailor training selections to their specific
circumstances
19
QAD Education Update
Simple Enrollment Process
• Send contact information to
[email protected]
- Current QAD web account required
• Brief one-on-one training conducted before
access is provided
• No additional charge!
20
QAD Education Update
Additional Resources
• Forums
- Current questions and answers
• QAD’s Knowledge Base
- Tested solutions to common questions
21
QAD Education Update
What We Need from You
• Frequent Feedback
- What’s working? What’s not working?
- Your highest priority educational concerns
- Special considerations?
• Honest assessments of…
- Content quality
- Ease of use
- Training availability
22
QAD Education Update
Contact Information
• Bernadette Bagley, Director of Learning &
Development
- [email protected]
• Thomas Blumer, Director of Knowledge Mgt.
- [email protected]
• Send questions, comments & requests for
training to
- [email protected]
23
QAD Education Update
Summary
• Effective knowledge transfer benefits you &
QAD
• QAD Education offers a variety of training
options and multiple informal learning tools
• Continuous improvement is an ongoing
commitment
• Your feedback is essential to prioritization of
new development efforts
24
QAD Education Update
Don’t Forget!
• Explore User Conference
- May 5-8, 2014 in New Orleans
25
Why Come to Explore
• May 5-10, 2014
• New Orleans, LA
• 650+ Attendees
"The benefit of attending Explore for me is to be able
to see not only where the organization is today but
where it's going in the future."
Toni Clubb, CFO, VitaTech
26
Come to Explore - Focus
• Learn
- 40+ Sessions
- Hands-on Training
- APICS Continuing Education Credits
• Network
- Sharing Best Practices
- Personal Interaction / Networking
• Discover
- Not Just ERP
- New Functionality
- Leveraging QAD Investment
27
QAD Explore Customer Conference
May 5-8, 2014 | New Orleans, LA
explore.qad.com
QAD Education Update
www.qad.com
© QAD Inc
29