Transcript Titre

Integrate mobile phone with your PBX:
save money and be more productive
Mission Statement
Mission Statement
 QuesCom is a leading technology vendor of innovative FMC VoIP
telecom appliances
 Providing seamless convergence for enterprise networks, unique
mobility features and fast ROI through Least-Cost call termination
Targeting all enterprises via
2 roads to market channels
DISTRIBUTORS
SERVICE PROVIDERS
& OPERATORS
ENTERPRISES
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QuesCom company profile
About us
Leading Player
of Fixed-Mobile
convergence
Best of Breed
Technology
Strong growth
and Backing
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Founded in 1999,
Offices in Sophia Antipolis (HQ), Paris, London, Belgrade
60 employees
Enterprise Market: - world-wide distributor & partner network
- emerging “Managed Services” offer through Service Providers
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Service provider & operator market: >deployed in over 40 countries
Clear Technology leader in VOIP-Mobile convergence
3rd Generation of appliances
VOIP-GSM/UMTS/PCS technology, Virtual SIM technology, Mobility services
Tier One VC: Sofinnova (US/Fr), Seventure (Fr), Baytech (Ger.), SGAM ,Saffron Hill
Strong Revenue growth: €2m (’04)  €4.2m (’05)  €8m (’06)  €11,5m (’07)
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Partners
International
Distributors
More than 200
resellers
Customer
References
Groupe
Alain Ducasse
Certification
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Product range
Q50
Q300
Q400
FAX BOX
10 - 20
20 – 100
100 - 500
50 - 100
GSM channels
2
2-8
0-12
0 (no SMS)
PBX connection
RNIS
VoIP+ISDN
VoIP+ISDN
16 to 32 VoIP
2 PRI
32 VOIP
0
< 100
> 100
50 - 100
Company size
Mobility users
16 to 32 VoIP
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Advanced telephony appliances
 1. Mobility services
New
Version

Discover the
features of the new
software version 5.0
MobiQ – The appliance companion
on your mobile phone
 2. Fax & SMS server
QUESCOM 300
 3. VoIP & GSM gateway
QUESCOM 400
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Architecture & connections
ISDN
BRI or PRI
All IPBX
H.323 & SIP
GSM
GSM
IP
IP
BRI or PRI
MobiQ client
All PBX
ISDN
FAX & SMS
Nokia S60(2nd &
3rd Edition)
New
version
Windows Mobile
5 on Pocket PC &
Smartphone
Internal Extensions
PC
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IP Internal extensions
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1. Mobility Services & MobiQ
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MOBILE EXTENSION
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New
version
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Single number Voice & Fax
5 mobility profiles (activated via GSM or web)
Use your mobile as a DECT
Conference (V5.0), call transfer, music on hold,
short dialing
IVR & integrated voicemail system
PBX & mobiles INDEPENDANT
Compatible with any DTMF phones
 Compatible with any PBX ISDN or SIP/H323


Value added MobiQ client software
Friendly interface
 Smartphone (Symbian, Windows Mobile)
 Dual Mode Phone (GSM-WiFi) (V5.0)

New
version
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Advantages
 Your GSM is an extension of the
PBX
 The same DECT services on your
GSM
 Your company optimizes its
mobile calls costs
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Your GSM is an extension of the PBX
Incoming calls on One-Number
ISDN
Customer
Paul’s mobile phone
Paul’s landline
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Your GSM is an extension of the PBX
Call transfer from one device to another
ISDN
Customer
Paul’s mobile phone
Paul’s landline
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Your GSM is an extension of the PBX

One Number

Landline, GSM, Fax, IP
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Multiple ring on up to 5 telephones
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Caller ID display
New
version
(CLI)
New
version

Call transfer from one desk to another
(Universal Handover)
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
auto or manual
New
version
Call routing
(2-step dialing : Mobile to Appliance+ Appliance to Contact)
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Automatic (with call chaining v5.0)
On demand
Mobile click-to-dial


(Callback request v5.0)
Auto dialing from Outlook or any web
phonebook
Call request via SMS or HTTP link
Preliminary information – Non-contractual document
New
version
New
version
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Advantages
 Your GSM is an extension of the
PBX
 The same DECT services on your
GSM
 Your company optimizes its
mobile calls costs
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The same DECT services on your GSM
Music on hold
Dual call
ISDN
Customer
Paul
Paul’s fixed line
One number
Robert’s fixed line
Ext. 4842
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The same DECT services on your GSM
Conference
ISDN
Customer
Paul
Paul fixed line
One number
Robert fixed line
Ext. 4842
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The same DECT services on your GSM
Transfer
ISDN
Customer
Paul
Paul fixed line
One number
Robert fixed line
Ext. 4842
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The same DECT services on your GSM
 Call transfer: attended or
unattended
 Music on hold
Corporate message
 Customizable message (v5.0)

 Conference with 3 people
(v5.0)
New
version
New
version
 Profiles selection
 Checking QuesCom voicemail
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Value added MobiQ client software
QuesCom Mobility
Services
Mobile phone
Mobile phone
+ MobiQ
Transfer, hold on,
conference
YES
Code *#
YES
User friendly interface
Voicemail check, profile
selection, device swap
YES
Code *#
YES
User friendly interface
Call routing
Programming
Transparent
Auto or on demand
Administration
No software
Remote software
installation
&configuration
Compatibility
Any mobile phone DTMF
Symbian S60
Windows Mobile 5.0
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Advantages
 Your GSM is an extension of the
PBX
 The same DECT services on your
GSM
 Your company optimizes its
mobile calls costs
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Your company optimizes its call costs
Calling abroad
Supplier
Local fixed
call €
0€
0€
IP
Headquarters in France
Industrial site in Asia
1 international mobile call
= 1 fixed call to local fixed line
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Your company optimizes its calls cost
« Passive » Roaming
Customer
Profile: ”Asia”
Swap SIM card
Local
call €
0€
IP
Headquarters in France
Industrial Site in Asia
1 incoming call on a mobile, received abroad
= 1 Mobile call to a local mobile
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Your company optimizes its calls cost
« Active » Roaming
Smartphone
Dual Mode & MobiQ
Handover in Wi-Fi
Client
Fixed
Local call €
0€
0€
IP
Headquarters in France
Industrial site in Asia
1 call placed by a mobile abroad
= 1 fixed call to local fixed line
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Mobile click-to-dial
(Callback request)
 Issue
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How to place calls for free from my mobile ?
How to use my CRM software to call my
customers ?
 Solution
Mobile user requests a call by clicking a link
(or by SMS)
 QuesCom appliance calls the mobile user and
its correspondant
 Both calls are connected

 Only with advanced integration
Example of Mobile Click to dial from CRM
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3. Fax & SMS server
Mike Tommasi
Business Development
Tel - Fax - Mobile : +33 497 234 835
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How does it work?
ISDN
GSM
Tel.
FAX
IP
PBX
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Incoming Fax
 Receive all calls and fax on the same DDI
number (One number)
 Compatible with all email clients
 Personal
& Confidential
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Outgoing Fax
 Integrated in
Microsoft Outlook

Whatever
MS Office
attachment
 Lotus Notes
compatible
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Technical pre-requisites
 On the PBX
No installation in ISDN or IP environment
 T.38 for an IP connection
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 No configuration on the email server
 On the PC
No installation (compatible with Microsoft Fax Service)
 Or Plug-in Microsoft Outlook
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SMS
 Outgoing and
incoming SMS to
PC
 Several recipients
 Acknowledgement
by email
 MS Outlook
interface
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3. VoIP & GSM Gateway
 Traditional PBX VoIP MIGRATION
VoIP : SIP & H.323
 16 to 32 VoIP channels per appliance
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 SIP TRUNKING

Connection to a SIP operator on a traditional PBX
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3. VoIP, GSM et SMS Gateway
 GSM Gateway
Convert Fixed to Mobile in Mobile to Mobile
 Convert Mobile to Fixed in Fixed to Fixed
 Starting with 2 GSM Channels
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
Network REDUNDANCY

Possible backup VoIP, GSM & ISDN
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Customers’ benefits
 INCREASED productivity for people on the road
Always reachable
 Same services in and out of the company

 INCREASED profitability for the company
« Fixed to Mobile » calls cost reduction
 … « Mobile to fixed »
 … International
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 INCREASED efficiency

Only one equipment to install and administer
 INCREASED durability
Compatible with all PBX, operators, telephones
 Certified by the best equipment suppliers

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QuesCom
GSM gateways
IP
SIM Servers
Database
Server
Configuration
Web Server
SIM arrays
SIM Server Cluster Solution
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