Transcript Titre
Integrate mobile phone with your PBX:
save money and be more productive
Mission Statement
Mission Statement
QuesCom is a leading technology vendor of innovative FMC VoIP
telecom appliances
Providing seamless convergence for enterprise networks, unique
mobility features and fast ROI through Least-Cost call termination
Targeting all enterprises via
2 roads to market channels
DISTRIBUTORS
SERVICE PROVIDERS
& OPERATORS
ENTERPRISES
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QuesCom company profile
About us
Leading Player
of Fixed-Mobile
convergence
Best of Breed
Technology
Strong growth
and Backing
Founded in 1999,
Offices in Sophia Antipolis (HQ), Paris, London, Belgrade
60 employees
Enterprise Market: - world-wide distributor & partner network
- emerging “Managed Services” offer through Service Providers
Service provider & operator market: >deployed in over 40 countries
Clear Technology leader in VOIP-Mobile convergence
3rd Generation of appliances
VOIP-GSM/UMTS/PCS technology, Virtual SIM technology, Mobility services
Tier One VC: Sofinnova (US/Fr), Seventure (Fr), Baytech (Ger.), SGAM ,Saffron Hill
Strong Revenue growth: €2m (’04) €4.2m (’05) €8m (’06) €11,5m (’07)
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Partners
International
Distributors
More than 200
resellers
Customer
References
Groupe
Alain Ducasse
Certification
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Product range
Q50
Q300
Q400
FAX BOX
10 - 20
20 – 100
100 - 500
50 - 100
GSM channels
2
2-8
0-12
0 (no SMS)
PBX connection
RNIS
VoIP+ISDN
VoIP+ISDN
16 to 32 VoIP
2 PRI
32 VOIP
0
< 100
> 100
50 - 100
Company size
Mobility users
16 to 32 VoIP
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Advanced telephony appliances
1. Mobility services
New
Version
Discover the
features of the new
software version 5.0
MobiQ – The appliance companion
on your mobile phone
2. Fax & SMS server
QUESCOM 300
3. VoIP & GSM gateway
QUESCOM 400
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Architecture & connections
ISDN
BRI or PRI
All IPBX
H.323 & SIP
GSM
GSM
IP
IP
BRI or PRI
MobiQ client
All PBX
ISDN
FAX & SMS
Nokia S60(2nd &
3rd Edition)
New
version
Windows Mobile
5 on Pocket PC &
Smartphone
Internal Extensions
PC
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IP Internal extensions
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1. Mobility Services & MobiQ
MOBILE EXTENSION
New
version
Single number Voice & Fax
5 mobility profiles (activated via GSM or web)
Use your mobile as a DECT
Conference (V5.0), call transfer, music on hold,
short dialing
IVR & integrated voicemail system
PBX & mobiles INDEPENDANT
Compatible with any DTMF phones
Compatible with any PBX ISDN or SIP/H323
Value added MobiQ client software
Friendly interface
Smartphone (Symbian, Windows Mobile)
Dual Mode Phone (GSM-WiFi) (V5.0)
New
version
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Advantages
Your GSM is an extension of the
PBX
The same DECT services on your
GSM
Your company optimizes its
mobile calls costs
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Your GSM is an extension of the PBX
Incoming calls on One-Number
ISDN
Customer
Paul’s mobile phone
Paul’s landline
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Your GSM is an extension of the PBX
Call transfer from one device to another
ISDN
Customer
Paul’s mobile phone
Paul’s landline
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Your GSM is an extension of the PBX
One Number
Landline, GSM, Fax, IP
Multiple ring on up to 5 telephones
Caller ID display
New
version
(CLI)
New
version
Call transfer from one desk to another
(Universal Handover)
auto or manual
New
version
Call routing
(2-step dialing : Mobile to Appliance+ Appliance to Contact)
Automatic (with call chaining v5.0)
On demand
Mobile click-to-dial
(Callback request v5.0)
Auto dialing from Outlook or any web
phonebook
Call request via SMS or HTTP link
Preliminary information – Non-contractual document
New
version
New
version
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Advantages
Your GSM is an extension of the
PBX
The same DECT services on your
GSM
Your company optimizes its
mobile calls costs
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The same DECT services on your GSM
Music on hold
Dual call
ISDN
Customer
Paul
Paul’s fixed line
One number
Robert’s fixed line
Ext. 4842
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The same DECT services on your GSM
Conference
ISDN
Customer
Paul
Paul fixed line
One number
Robert fixed line
Ext. 4842
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The same DECT services on your GSM
Transfer
ISDN
Customer
Paul
Paul fixed line
One number
Robert fixed line
Ext. 4842
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The same DECT services on your GSM
Call transfer: attended or
unattended
Music on hold
Corporate message
Customizable message (v5.0)
Conference with 3 people
(v5.0)
New
version
New
version
Profiles selection
Checking QuesCom voicemail
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Value added MobiQ client software
QuesCom Mobility
Services
Mobile phone
Mobile phone
+ MobiQ
Transfer, hold on,
conference
YES
Code *#
YES
User friendly interface
Voicemail check, profile
selection, device swap
YES
Code *#
YES
User friendly interface
Call routing
Programming
Transparent
Auto or on demand
Administration
No software
Remote software
installation
&configuration
Compatibility
Any mobile phone DTMF
Symbian S60
Windows Mobile 5.0
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Advantages
Your GSM is an extension of the
PBX
The same DECT services on your
GSM
Your company optimizes its
mobile calls costs
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Your company optimizes its call costs
Calling abroad
Supplier
Local fixed
call €
0€
0€
IP
Headquarters in France
Industrial site in Asia
1 international mobile call
= 1 fixed call to local fixed line
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Your company optimizes its calls cost
« Passive » Roaming
Customer
Profile: ”Asia”
Swap SIM card
Local
call €
0€
IP
Headquarters in France
Industrial Site in Asia
1 incoming call on a mobile, received abroad
= 1 Mobile call to a local mobile
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Your company optimizes its calls cost
« Active » Roaming
Smartphone
Dual Mode & MobiQ
Handover in Wi-Fi
Client
Fixed
Local call €
0€
0€
IP
Headquarters in France
Industrial site in Asia
1 call placed by a mobile abroad
= 1 fixed call to local fixed line
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Mobile click-to-dial
(Callback request)
Issue
How to place calls for free from my mobile ?
How to use my CRM software to call my
customers ?
Solution
Mobile user requests a call by clicking a link
(or by SMS)
QuesCom appliance calls the mobile user and
its correspondant
Both calls are connected
Only with advanced integration
Example of Mobile Click to dial from CRM
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3. Fax & SMS server
Mike Tommasi
Business Development
Tel - Fax - Mobile : +33 497 234 835
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How does it work?
ISDN
GSM
Tel.
FAX
IP
PBX
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Incoming Fax
Receive all calls and fax on the same DDI
number (One number)
Compatible with all email clients
Personal
& Confidential
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Outgoing Fax
Integrated in
Microsoft Outlook
Whatever
MS Office
attachment
Lotus Notes
compatible
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Technical pre-requisites
On the PBX
No installation in ISDN or IP environment
T.38 for an IP connection
No configuration on the email server
On the PC
No installation (compatible with Microsoft Fax Service)
Or Plug-in Microsoft Outlook
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SMS
Outgoing and
incoming SMS to
PC
Several recipients
Acknowledgement
by email
MS Outlook
interface
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3. VoIP & GSM Gateway
Traditional PBX VoIP MIGRATION
VoIP : SIP & H.323
16 to 32 VoIP channels per appliance
SIP TRUNKING
Connection to a SIP operator on a traditional PBX
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3. VoIP, GSM et SMS Gateway
GSM Gateway
Convert Fixed to Mobile in Mobile to Mobile
Convert Mobile to Fixed in Fixed to Fixed
Starting with 2 GSM Channels
Network REDUNDANCY
Possible backup VoIP, GSM & ISDN
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Customers’ benefits
INCREASED productivity for people on the road
Always reachable
Same services in and out of the company
INCREASED profitability for the company
« Fixed to Mobile » calls cost reduction
… « Mobile to fixed »
… International
INCREASED efficiency
Only one equipment to install and administer
INCREASED durability
Compatible with all PBX, operators, telephones
Certified by the best equipment suppliers
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QuesCom
GSM gateways
IP
SIM Servers
Database
Server
Configuration
Web Server
SIM arrays
SIM Server Cluster Solution
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