Transcript Document

Volunteering in the
Norwegian Red Cross
Ingrid Naustdal
Unni Sølberg
About Volunteers and members
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Ca. 170 000 members
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People in Norway gave 75 mill.euro to the Tsunami
disaster. 60 of the 75mill.euro was given to the RC.
Ca. 30 000 active volunteers
311 local branches
19 districts
The Norwegian Red Cross is the most reliabe human
organisation in Norway according to the Norwegian
population
Staff / structure
Secretary General
SG Office
(with staff)
19
district
offices
Strategic leadership
Markets and
Nettworking
Knowledgesharing and
Volunteering
dvt.
Operational leadership
Communication
and values
Organisational
support
Preparednes and
International
activities
Delivered services
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Visitor service – 6000 volunteers
The prison visitor service – 450 visitors in 30 prisons
Networking for former drug addicts -180 volunteers in
2005 , imprisoned, mental suffering people
Refugee guide
Refugee guide for children who is under age (18)
Activities in refugee receptions
Stop the violence programme
Non-violent communication programme for parents and
youth
Night patrols
First aid
Management training/volunteer management
Delivered services
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National helpline for children and youth – 150 000calls in
2004
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Childrens red Cross – activity groups for children between
6-13 years, 92 goups in January 2005
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Holliday for everybody and camps
Homework support for children and youth
Actvities for children in the crisis centre
Activities for children in the refugee receptions
Support group for children with mental sick parents
Create network for drug addict’s children
Activities for youth (13-30 years): Youth on the run,
training camps against violence and racism, active choice,
IHL for youth, international youth activities
The volunteering in Norway
- in plain figures
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More than 50 % of the population are doing
volunteering work in one of the non-profit
organisations
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Volunteering work is worth about 150.000 unpaid
man-labour year
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Volunteering work is worth about 40 thousand
millons kr ( 5 thousand millions euro) per year
What do we know about volunteering
in Norway
Several reports tell us that these
statements make the difference for the
beneficirias:
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They are volunteers - not professionals
They send in trust and reliability
They have a genuin interest in helping other
people – they care
What do we know about volunteering
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The meaning for the society:
important citizens because of the work they are
doing
important as democratic participants, they are use
to act in democratic organisations
They create social fellowship, new friends
Contribute to encrease the trust to the society,
shows that the society is coming up with activities to
those who needs them
An arena of knowlegesharing and learning, about
the refugees, the earlier drug addicts, about poverty
etc.
Haakon Lorentzen, researcher
What do we know about volunteering
in Norway
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The meaning of the volunteering for the
volunteers:
Three of four norwegians want to spend time doing
volunteer work if they were asked.
The main motive: To be something for someone, doing
something useful
But they ask: ”What’s in it for me?”
Want to combine creating personal and professional
networking
Want to make new friends
Want to get tasks and jobs that they can put into their
CV
What do we know about volunteering
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The volunteers to-day:
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Shopping around to find something interesting or
something which suit their skills and interests
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Don’t stay in the same organisation from the cradle to
the grave
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Variation - Want to be in many different projects
2-hours volunteer
Less byreaucracy – more time to volunteering work
Good reception, training and follow-up, and a culture
that gives prosperity and well-being
What is the role for the Red Cross in
our society?
Market
Red Cross
Other NGO’s
Welfare
state
The Red Cross’ role to-day :
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To be the bloodhound in the welfare state
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To have the skill to discover and catch new
needs in the society and run pilot projects.
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Go into partnership with other organisations
an authoriteies to create win-win-situations.
To be a supplement to the services in the
welfare state
A more united NorCross
– agreements HQ and districts in order to
support the local branches
Agreement President/GS – District
… to succeed in the efforts to achieve an unified profile of the Red Cross in
Norway
… and to strengthen the support to the districts own priorities and
objectives…
Plan:
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Sign an agreement between HQ and each district to build a framework
for common effort and goals.
Agreement
Plan of Action
(District)
Agreement
President/
SG and
District
Purpose . . . .
The agreements should clarify. . . .
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The role and the responsibilities of the District Director to reach the
objectives of the organisation
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The role and responsibilities of the elected District Leader to set goals and
strategies for the work of the board
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National Board and HQ`s role and responsibilities
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Reporting procedures from the districts to the National Board and
Secretary General
Elaboration . . . .
. . . A common process for a joint strategy. . .
District Work Shops 2004:
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Annual Report 2003
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Analysing the current situation (spring 2004)
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Analysing the financial situation (summer 2004)
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The Districts Plan of Action
Five focus areas
Humanitarian forum
Disaster preparedness
Network
Activities for children
Refugee Guides
Vestfold Red Cross – Agreement part 1 - 2005
GOAL
Humanitarian
Forum
Number of open meetings with humanitarian issues:
•Total number of participants: 300
6
HQ: Arrangement service, think tank and financial support.
Disaster
preparedness
Number of local branches represented in the DP council of
local governments :
10
•Number of updated emergency plans: 10
HQ: Standard emergency plans with fund-raising campaign included.
Possible financial support to the concept of EPS.
Networks
Number of municipalities co-operating with the Red Cross:
•Number of users: 20
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HQ: Manual. Clarify the co-operation with the authorities.
Financial and technical support to establish a resource centre.
Activities
for children
Total number of activities for children:
•Children's Red Cross: 6 •Homework assistance: 3
•Reception centre: 1
•Women’s refuge: 1
•Holidays for
•everyone /
camps: 1
12
HQ: Prepare equipment/material and technical support to establish the service
of SAM to new districts.
Refugee
Guides
Financial support from local governments in NOK:
•Number of agreements with local governments: 5
•Number of contacts: 70
HQ: Ideas for other areas on multicultural activities, also EMA
350.000
Humanitarian forum
A humanitarian forum is an open meeting were humanitarian
issues are discussed.
Open to the public and for members of the Red Cross.
Tool kit: J:/felles/humanitært forum
Number of meetings pr. year
Number of particitants
Goal
2004
24
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2005
96
2645
Disaster preparedness
The Norwegian Red Cross succeed as an disaster preparedness organisation when all branches
can contribute in the local authorities’ rescue-and preparedness work. In order to obtain this goal
we must have good emergency plans, and the local branches must be represented in the disaster
preparedness councils of local governments.
Tool kit: Handbook, film, brochures
Goal
Number of branches repr. in local DP councils
2004/03
102
2005
182
Updated disaster plans in local branches
123
212
Network:
Networking groups:
We want to help people who need to establish new networks following substance
abuse, psychiatric treatment or imprisonment We shall not treat users, but help them
take part in the everyday life – and to help then make their own networks.
Tool kit:: Handbook, film & folders
Goal
Number of municipalities co-operating with RC
2004
10
2005
26
Number of users
70
281
Activities for children
These activities are included in this focus area:
The children's Red Cross – Every child can participate.. Four main activities: first aid, Red
Cross values, international understanding and outdoor life.
Homework help – volunteers help students with their homework.
Holiday activities .
Acticities for children in asylum seekers homes
Activities for children who stay in shelters with their mother.
Toolkits:
Number of activities for children
Goal
2004
118
2005
221
Refugee guides
Refugee guide is good activity for many refugees in Norway to day, but responsibilities for
financing and further operation is not clear in many projects.
Criteria for long-term agreements with local authorities on operating the Refugee guide project is:
•Refugee guide is a permanent activity for refugees who shall live in the municipality.
•The agreement ought to be for a period of 3 years
•The local branch shall be involved in the work.
Tool kit: : Handbook
Goal
Support from local governments per year
2004
NOK 4,7 mill
2005
NOK. 6,6 mill
Nr of agreements with local governments
Number of contacts
65
1279
109
1514
Follow-up . . . .
. . . A common responsibility for evaluation and development. . .
Improving report routines
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Every 2. month (in coordination with meetings in the National Board)
Actuation and aberration from the agreement.
Comparisons to central statistics
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Annual
SG has a follow-up-meeting with the districts ongoing
General reports
Web based tool
Norwegian Red Cross networking
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According to the norwegian strategy particular
attention should be given to people who need
to establish new networks.
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Target groups to-day:
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Former drug addicts
People who have recently been imprisoned
People who have been through psychiatric treatment
New Networks for former drug
addicts
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Red Cross contribute in the reintegration
to the society and to establish new social
networks.
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We are offering volunteers and volunteering
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The trouble is not to be sober, but to remain
sober!
New Networks for former drug
addicts
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Startet two need assessments among the
target group about:
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What are your most important needs
connected with social competance and social
network?
New Networks for former drug
addicts
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The findings in the need assessments:
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Feel differnt from other people in the local society
”It’s like coming from the moon”
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Have fear of seeking out arenas and situations were
they can get that stupid feeling
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They want to get to know ordinary people with ordinary
lifes.
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They need help to relearn the daily language, the social
codes in the society and aquire competance in social
skills.
New Networks for former drug
addicts
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Organisasjon:
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Started up 3 Pilot Projects in the cities in 2003
Evaluation of the Pilot Projects in December 2004
Working out agreements with private and public stake
holders.
Goal: Defining roles and resonsibilities
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April 2005: 10 districts are running the program, 16
municipales are involved, 180 volunteers, 140 persons
benefit by the program
New Networks for former drug
addicts
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The contributions of the volunteers:
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To be a human beeing
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To overcome the anxiety for the “normal life” by
learning the formal and informal codes for social life
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Help to overcome the daily life
To be a volunteer, not a therapist
Help the beneficiary to establish new networks
To focus on activities which take place in the public
rooms
New Networks for former drug
addicts
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The activities:
One-to-one-contact:shopping, use the subway, go to parent
meetings, cinema, paying bills, order a taxi, laundering,
making supper etc
Group activities: Do activities together with other people, go
to a course, a football-match
Activities which involve the whole family: The volunteer
is a friend of the family, to be involved in activities for the
whole family, conversations, bringing a child to the footballtraining
A place to meet: A cafe where beneficiaries and volunteers
can meet, learning things as baking, chess, how to vote in the
election etc.
New Networks for former drug
addicts
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Recruiting the beneficiaries:
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The beneficiaries have to get the Red Cross offer
before they leave the institution
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Agreement and cooperation with both private
institutions and public authorities are decisive
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Both Red Cross, the institustion and public
authorities are involved when a beneficiary is
connected to the program
New Networks for former drug
addicts
 Recruiting the volunteers:
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The beneficiary give his face and express his
needs on posters, folders and comes to
information meetings
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Concrete description of the expectation
The task is clear and limited
Short time between recruiting and doing the
activity
New Networks for former drug
addicts
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Quality assurance of the volunteers:
Selection: Interview about motivation, work, interests, references
Training: Create safety and understanding in the role of being a
volunteer for this target group
Create understanding for the beneficiaries and their needs
Clarify the role of the Red Cross
Method: Blended learning of information, education, discussions.
A working-book and a guidence for the teacher has been worked out.
Guidence and follow-up:
Individual guidence
Knowledgesharing and special subjects
New Networks for former drug
addicts
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Organising the network:
Local assessment
Staff member in the district does the organizing
Establish the contact with the institution and the public
authority
Finding the beneficaries
Finding the volunteers
A starting conversation between the beneficary and the
volunteer
Agreement between the beneficary and the volunteer is
signed.