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SA 8000
Heinrich A. Bieler
Why use a Standard
To provide a basis for audit and improvement that represents
the interests of stakeholders, whilst being biased to none in
particular.
Is widely understood, accepted and is verifiable by both
internal and external means.
A baseline against which acceptable practices may be
measured.
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SA 8000
The first global standard for ethical sourcing
Designed for independent verification
A global standard, designed for use by any
company, anywhere in the world
Has been developed with stakeholders
Is designed to take local laws and
requirements into account
“SA 8000 is definitely a move in the right direction and
complements efforts such as the Ethical Trading Initiative
in Europe, to put these issues onto the global agenda”
Dr Geoff Spriegel - Sainsbury’s Supermarkets Ltd..
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SA 8000
A common standard seeking to guarantee the basic rights
of workers
A set of universal requirements in line with the ILO
Conventions
The first auditable global social standard
Provides the framework for the independent verification of
the ethical production of goods and services
Has been developed by CEPAA,
now SAI (Social Accountability International)
More information: www.cepaa.org
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Social Accountability International (SAI)
A charitable human rights organization
Dedicated to improving workplaces and communities by
developing and implementing socially responsible
standads
SAI convenes key multi-sectoral stakeholders to develop
consensus-based voluntary standards
SAI accredits qualified organizations to verify compliance
SAI promotes understanding and implementation of such
standard worldwide
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The Standard SA 8000 (download: www.cepaa.org)
Management
Discrimination
Communicatio
n
Working Hours
Supply Chain
Remuneration
Disziplinary
Practices
Health & Safety
Freedom of
Association & Right
to Collective
Bargaining
Forced Labour
Child Labour
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Improvement Process
SA8000 Certification
Basic Code of Practice
Unacceptable Level
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Stepped Approach Monitoring
Supplier
Verification
(full or reduced)
Supply Chain
Verification
SA 8000
Supply Chain
Verification
Reduced Requirements
Completeness of Coverage per Supplier
SA 8000
Certification
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Implementation
Learn about the requirements
Commitment of the Top Management
Projectplanning
Training, Information, Contacts to NGOs
Process / evidence definition
Process implementation / providing evidence
Monitoring / Management Review
(Pre-Audit) Certificition
Continual Improvement
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Stakeholder Map
Taxes
Church
Laws
Shareholder
Goverment
Parties
Religion
Unions
NGOs
Capital
Organisation
Accidents
Banks
Owner
Insurance
Management
Social Security
Employees
Workers
Suppliers
Media
Families
Clients
Competitors
Hobbies
TV/Radio
Internet
Press
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Certification Process
United
Nations, EU
NGOs
Local
legislation
Suppliers
Local
Staff
Local/
International
norms
Code of
Practice
Client
Interpretation of
SA 8000 for
audit, with
certification
objective
Conformity
Audit
to SA 8000
standard ?
SA 8000
standard
requirements
Surveillances
Accredited
Certificate
Basic
requirement
s
Elements of the
implementation decision
’Audit
Report
Enterprise
XYZ
Implementation
Audit and
Certification
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Certification Audit: Documentation
Documentation
Contract of Employment
Human Resource Manual / Procedures
Published Policy
PR Material
Quality Manual / Procedures
Health and Safety Manual / Procedures
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Certification Audit: Records
Records
Pay Stubs
Payroll
Fire, Health and Safety Certificate
Job Application
Test Results (e.g. Potable Water)
Production Schedules
Identity Documents
13
Certification Audit: Interviews and Focus Groups
Worker Interview
Anonymity
Simple, clear questions
Language
Gender
Notes
Ev. Off-site interviews
Focus Groups
Group of workers selected randomly
Two / three Subjects
Group Briefed at Start / summary given at end of
Session
14
Certification Audit: Questionnaire, Observations
Questionnaire / Survey
Larger sample
Anonymous
Use to cross check
Brief, clear (10 – 15 Questions)
Observations
Use and common sense
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Data Collection Matrix
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Auditors Ethics
Audit team selection (gender)
Language
Knowledge of customs and laws
Understanding of the culture
Do no harm
Information is about people
When auditors leave, people remain
If you cannot do the work – do not try
Do not deceive
Do not misrepresent
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Integrated Systems → Integrated Audits
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Worker Benefits
Fewer accidents
Enhanced opportunities to be organized
A way to address and improve the conditions where people
work
Increased worker awareness about core labor rights
Enhanced communication to the management
Evidence that labor rights are good for society and
business
Improved business practices lead to economic growth and
new job opportunities
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Employer benefits
A credible and effective way to put social responsability
into action
Enhanced company and brand reputation
Improved employee recruitment, retention and
performance
Gains in quality and productivity
Savings from fewer workdays lost and lower insurance bills
Less expensive than an internal compliance program
Better relationships among workers, trade unions,
companies, customers, NGOs and government
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Consumer benefits
Clear, credible information for those who want to make
ethical purchasng decisions
Useful data for socially responsible investors
Identification of products made under humane conditions
Identification of companies making progress toward
humane conditions
Broad coverage of product categories and production
geography
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Additional Information ?
SGS Société Generale de Surveillance SA
1, place des Alpes
P.O. Box 2152
CH-1211 Geneva 1
www.sgs.com
SGS Switzerland SA
Systems &Services Certification
Technoparkstrasse 1
CH-8005 Zurich
[email protected]
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