Transcript No Slide Title

SA 8000
Heinrich A. Bieler
Why use a Standard
 To provide a basis for audit and improvement that represents
the interests of stakeholders, whilst being biased to none in
particular.
 Is widely understood, accepted and is verifiable by both
internal and external means.
 A baseline against which acceptable practices may be
measured.
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SA 8000
 The first global standard for ethical sourcing
 Designed for independent verification
 A global standard, designed for use by any
company, anywhere in the world
 Has been developed with stakeholders
 Is designed to take local laws and
requirements into account
“SA 8000 is definitely a move in the right direction and
complements efforts such as the Ethical Trading Initiative
in Europe, to put these issues onto the global agenda”
Dr Geoff Spriegel - Sainsbury’s Supermarkets Ltd..
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SA 8000
 A common standard seeking to guarantee the basic rights
of workers
 A set of universal requirements in line with the ILO
Conventions
 The first auditable global social standard
 Provides the framework for the independent verification of
the ethical production of goods and services
 Has been developed by CEPAA,
now SAI (Social Accountability International)
 More information: www.cepaa.org
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Social Accountability International (SAI)
 A charitable human rights organization
 Dedicated to improving workplaces and communities by
developing and implementing socially responsible
standads
 SAI convenes key multi-sectoral stakeholders to develop
consensus-based voluntary standards
 SAI accredits qualified organizations to verify compliance
 SAI promotes understanding and implementation of such
standard worldwide
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The Standard SA 8000 (download: www.cepaa.org)
Management
Discrimination
Communicatio
n
Working Hours
Supply Chain
Remuneration
Disziplinary
Practices
Health & Safety
Freedom of
Association & Right
to Collective
Bargaining
Forced Labour
Child Labour
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Improvement Process
SA8000 Certification
Basic Code of Practice
Unacceptable Level
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Stepped Approach Monitoring
Supplier
Verification
(full or reduced)
Supply Chain
Verification
SA 8000
Supply Chain
Verification
Reduced Requirements
Completeness of Coverage per Supplier
SA 8000
Certification
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Implementation
 Learn about the requirements
 Commitment of the Top Management
 Projectplanning
 Training, Information, Contacts to NGOs
 Process / evidence definition
 Process implementation / providing evidence
 Monitoring / Management Review
 (Pre-Audit) Certificition
 Continual Improvement
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Stakeholder Map
Taxes
Church
Laws
Shareholder
Goverment
Parties
Religion
Unions
NGOs
Capital
Organisation
Accidents
Banks
Owner
Insurance
Management
Social Security
Employees
Workers
Suppliers
Media
Families
Clients
Competitors
Hobbies
TV/Radio
Internet
Press
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Certification Process
United
Nations, EU
NGOs
Local
legislation
Suppliers
Local
Staff
Local/
International
norms
Code of
Practice
Client
Interpretation of
SA 8000 for
audit, with
certification
objective
Conformity
Audit
to SA 8000
standard ?
SA 8000
standard
requirements
Surveillances
Accredited
Certificate
Basic
requirement
s
Elements of the
implementation decision
’Audit
Report
Enterprise
XYZ
Implementation
Audit and
Certification
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Certification Audit: Documentation
 Documentation
 Contract of Employment
 Human Resource Manual / Procedures
 Published Policy
 PR Material
 Quality Manual / Procedures
 Health and Safety Manual / Procedures
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Certification Audit: Records
 Records
 Pay Stubs
 Payroll
 Fire, Health and Safety Certificate
 Job Application
 Test Results (e.g. Potable Water)
 Production Schedules
 Identity Documents
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Certification Audit: Interviews and Focus Groups
 Worker Interview
 Anonymity
 Simple, clear questions
 Language
 Gender
 Notes
 Ev. Off-site interviews
 Focus Groups
 Group of workers selected randomly
 Two / three Subjects
 Group Briefed at Start / summary given at end of
Session
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Certification Audit: Questionnaire, Observations
 Questionnaire / Survey
 Larger sample
 Anonymous
 Use to cross check
 Brief, clear (10 – 15 Questions)
 Observations
 Use and common sense
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Data Collection Matrix
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Auditors Ethics
 Audit team selection (gender)
 Language
 Knowledge of customs and laws
 Understanding of the culture
 Do no harm
 Information is about people
 When auditors leave, people remain
 If you cannot do the work – do not try
 Do not deceive
 Do not misrepresent
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Integrated Systems → Integrated Audits
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Worker Benefits
 Fewer accidents
 Enhanced opportunities to be organized
 A way to address and improve the conditions where people
work
 Increased worker awareness about core labor rights
 Enhanced communication to the management
 Evidence that labor rights are good for society and
business
 Improved business practices lead to economic growth and
new job opportunities
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Employer benefits
 A credible and effective way to put social responsability
into action
 Enhanced company and brand reputation
 Improved employee recruitment, retention and
performance
 Gains in quality and productivity
 Savings from fewer workdays lost and lower insurance bills
 Less expensive than an internal compliance program
 Better relationships among workers, trade unions,
companies, customers, NGOs and government
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Consumer benefits
 Clear, credible information for those who want to make
ethical purchasng decisions
 Useful data for socially responsible investors
 Identification of products made under humane conditions
 Identification of companies making progress toward
humane conditions
 Broad coverage of product categories and production
geography
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Additional Information ?
SGS Société Generale de Surveillance SA
1, place des Alpes
P.O. Box 2152
CH-1211 Geneva 1
www.sgs.com
SGS Switzerland SA
Systems &Services Certification
Technoparkstrasse 1
CH-8005 Zurich
[email protected]
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