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HEALTH SOLUTIONS DIVISION Requirements Development Process Computer Technologies Associates, Inc. Information Management Requirements Development Process IMT&R contributes to the DOD Military Health System (MHS) information architecture by implementing the vision to provide a central link between business and clinical processes and activities through enterprise-wide business rules and a single common information repository for all DoD patients, providers, and managers. IMT&R standardizes products and services to achieve cost reductions, performance gains, and resource optimization. CTA manages the functional and technical requirements within the MHS core business processes. This includes the collection, refinement, and integration of functional issues and how they relate to the operational architecture and its data dictionaries. The result is a requirements repository that coordinates the functional aspects of an application to the data and data structures within the system which provide a usable decision making mechanism to help direct the organization to achieve its objectives. IMT&R is made up of two organizations; Information Management (IM) and Information Technology (IT). CTA has been responsible for the modification and implementation of the IM Requirements Development Process (RDP), to include the development and delivery of a comprehensive training program. The Information Management Requirements Development Process provides consistent, repeatable processes for the IM staff to utilize while eliciting, and developing AIS functional requirements. The use of a standardized process for user requirements is necessary to achieve level 3 of the Software Engineering Institute’s Software Acquisition Capability Maturity Model. CTA has developed and documented step by step procedures for the information managers and analysts to use while working through the five phases of the RDP which assists them to follow a standard process from beginning to end. Computer Technology Associates, Inc. 5201 Leesburg Pike Sky 3, Suite 503 Falls Church, VA 22041 Go to: www.cta.com for more information HEALTH SOLUTIONS DIVISION Requirements Development Process Computer Technologies Associates, Inc. The IM RDP provides the mechanisms to define functional requirements for centrall developed and managed Automated Information Systems (AISs) and to allocate the financial resources to implement thoroughly vetted requirements through the development of the an MHS capital investment portfolio. The IM RDP is consists of five phases: Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 IM CONDUCTS PRELIMINARY ASSESSMENT IM LEADS DEVELOPMENT OF FUNCTIONAL REQUIREMENTSIT PARTICIPATES IM LEADS PORTFOLIO DEVELOPMENT IM LEADS IM & IT REFINE REQUIREMENTS IT LEADS IMPLEMENTATION OF SOLUTION-IM PARTICIPATES FY & POM Need for IM Action FieldDeployed Solution YEAR OF EXECUTION SUGGESTED CORRECTIONS & ENHANCEMENTS Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 IM CONDUCTS PRELIMINARY ASSESSMENT IM LEADS DEVELOPMENT OF FUNCTIONAL REQUIREMENTS -IT PARTICIPATES IM LEADS PORTFOLIO DEVELOPMENT IM LEADS IM & IT REFINE REQUIREMENTS IT LEADS IMPLEMENTATION OF SOLUTION-IM PARTICIPATES Activity 1.1 Activity 2.1 Activity 2.2 Activity 2.3 Activity 3.1 Activity 4.1 Provide Submissions to IM Validate & Research Submissions Develop Initial Business & User Requirements Prepare & Validate Required Documents Initiate Investment Portfolio Development Refine Functional Requirements & CONOPS Activity 1.2 Activity 2.4 Activity 2.5 Activity 3.2 Activity 4.2 Prepare Submissions for SRWG Prepare Submission Packages Prepare Cost & Schedule Estimates Prioritize Submissions & Approve Investment Portfolio Prepare Request for Implementation Package Activity 2.6 Not Approved for Funding Activity 1.3 Assign Submissions to Information Manager Not Approved for Funding Prepare YOE Funding Packages Activity 5.1 Build, Test, Deploy & Support Solutions Need for IM Action Go to: www.cta.com for more information Field-Deployed Solution HEALTH SOLUTIONS DIVISION Requirements Development Process – – – – – Go to: Computer Technologies Associates, Inc. CTA utilizes the Dynamic Object Oriented Requirements System (DOORS) as the MHS repository tool of choice. The CTA employees are expert administrators and users of this database, which allows for realtime updates and transparent maintenance. We are expanding use of the DOORS Change Proposal System to allow the information management analysts to more easily update their requirement data. Throughout the RDP performance measurement and configuration management occurs. Metrics have been established to monitor Submissions Processing, Status Feedback, and overall Process Quality. Status codes which correspond to each step of the RDP are used to track submissions and measure the time required along the way. Metrics by business process area and current status allow the information managers to monitor the progress of a submission and conduct workforce planning. Requirements (Functional, Technical, System and Design) and associated documentation are baselined and maintained under formal change control throughout the system development life cycle. Traceability from user elicited requirements through formal acceptance test is fully maintained. The DOORS repository allows links from the initial submission, to the portfolio management, and then to the functional requirement module. Once baselined, these requirements are transitioned and linked to the corresponding IT solution, and test data. Training of the RDP is conducted by CTA personnel as required by IMT&R. A training plan, syllabus, training course materials, and training program management software have been developed and utilized to manage the Program. This training consists of seven lessons which cover all phases of the RDP, to include requirements elicitation and development, user scenarios, business process models, concepts of operations, portfolio management and the budget process, and operational architecture. The RDP and its implementation are undergoing Continuous Process Improvement. Revisions are published every six months. Training is updated accordingly, and redeveloped to ensure organizational awareness and understanding. www.cta.com for more information HEALTH SOLUTIONS DIVISION Health Informatics Computer Technology Associates (CTA) is a leader in actively promoting the benefits of healthcare information standards and advancing an international strategy to identify and address healthcare informatics issues. CTA supports the interoperability of national and international health information standards through formal cooperation with government agencies, professional societies, accreditation organizations and groups such as the National Committee on Vital and Health Statistics, Designated Standard Maintenance Organization, International Organization for Standardization, the World Health Organization, and other technical advisory groups. CTA is represented on the American National Standards Institutes Healthcare Informatics Standards Board that provides an open and public forum for the voluntary coordination of healthcare informatics standards among all United States standards development organizations. Additionally, CTA contributes to several American Society of Testing and Materials subcommittees formed to address healthcare confidentiality and privacy, the authentication of health information, and health information networks. CTA employs clinicians and medical care providers to shape the content of health information interoperability. These CTA professionals facilitate, coordinate, and promote the development and use of national and international healthcare informatics standards. To that end, their efforts maximize interoperability and compatibility in the context of regulatory, legal, and accreditation guidelines for healthcare information and records. Computer Technologies Associates, Inc. CTA is currently working with the American National Standards Institute and several other standards development organizations to enhance the connection of laboratory instruments to computers and to develop standards for abstract data types transactions and medical records. CTA participates in the development of many nationally recognized standards documents, including a proposed approach to patient identifiers, a general approach to medical records, and a standard description for content and structure of automated health records. CTA delivers expert support in the development and standardization of: – Reference information models for healthcare information – Reference terminology models for healthcare information – Methods for implementation of healthcare information exchange – Trust frameworks (privacy and security) for healthcare information and records – Approaches for coordination and conflict resolution between standards development organizations. Health Informatics Go to: www.cta.com for more information HEALTH SOLUTIONS DIVISION Systems Engineering CTA provides high-end systems engineering and technical assistance services specializing in helping clients meet stringent performance requirements in diverse areas including complex and time-critical decision support systems, multi-level security systems, scalable networks, real-time applications, and the attainment of high levels of reliability/ availability in systems of critical importance. We are certified in ISO 9001 in our Navy manufacturing effort and apply ISO 9001 compliant systems engineering methodology to support our clients. The process of systems engineering consists of a series of steps organized to translate science and technology into solutions for complex problems or requirements. Systems engineering proceeds from (1) gathering and integrating characteristics of components, equipment, devices or subsystems to (2) developing a list of specifications and instructions to match overall (system) integration and mission objectives and (3) formulation of plans, methods, techniques and operations to produce the integrated system. In short, systems engineering is used in complex developments to cope with and account for the interrelationship of elements so the overall objectives can be achieved with a least-cost/least-risk solution. To support these highly demanding requirements, CTA has assembled an extensive mix of strategic personnel with a clear understanding of basic engineering principles, the technology base, economic implications, computer science applications, operational constraints, and product utilization. Go to: www.cta.com for more information Computer Technologies Associates, Inc. CTA has developed an outstanding reputation for successfully guiding the management of large-scale project developments/enhancements and provides engineering support services in all key areas of the lifecycle. CTA’s comprehensive systems engineering expertise encompasses the disciplines of: • Functional/Performance/Operational Requirements Engineering, Conceptual Design/Prototyping • Database/Network/System Architectures • Cyber Defense/Critical Infrastructure • Engineering • Knowledge/Human Factors/Man Machine Interface (MMI) Engineering • Information Systems Research ISR)/Imaging Sensor Algorithm Development • Mathematical Modeling & Prototyping. HEALTH SOLUTIONS DIVISION Independent Test & Evaluation Computer Technologies Associates, Inc. CTA provides reliable, independent test and evaluation (T&E) throughout the life cycle of systems. CTA’s procedures and protocols meet or exceed DOD 5000 standards for both developmental and operational test and evaluation. During the critical system development and acquisition cycle, CTA’s experienced professionals are involved in the concept design, development, and implementation of systems and system DT&E components during the developmental test and evaluation (DT&E) life cycle. From collecting data needed for requirements analyses, developing simulations, and performing laboratory testing, through assuring specification compliance and quality assurance, CTA’s experienced professionals have insured the development of stable, effective systems. During the operational test and evaluation (OT&E) cycle, CTA has worked closely with clients and the user community to integrate systems with OT&E their environments and assure compatibility and efficiency with other operational systems in performing real world missions. CTA has developed a team approach to supporting the complete life cycle that demonstrates its dedication to its clients and focus on mission success. Go to: www.cta.com for more information HEALTH SOLUTIONS DIVISION Program / Acquisition Management From a project success standpoint, documents and supporting analyses required to pass the in-process reviews and milestones are crucial to any program. CTA provides its clients with a “one-stop shop” for a wide range of program/acquisition management services. CTA’s highly qualified professionals have demonstrated expertise in: • Program and business management • Development of IT acquisition strategy • Development of user functional requirements and IT capital investment portfolio management • Enterprise architecture framework and data standardization • Policy development and implementation • Strategic planning, analysis and evaluation incorporating client defined performance metrics • Delivering consistent expert guidance along with project and program oversight • Configuration management • Economic analysis and projected return on investment CTA’s years of experience in the management of large scale, complex systems has equipped us with procurement and subcontractor management capabilities comparable to the largest firms in the industry. CTA’s management style embraces innovative strategies while integrating existing standards, processes, environment, personnel, and specific project deliverables. CTA has demonstrated its program, procurement, and subcontractor management skills in delivering comprehensive support to large scale, complex systems. Go to: www.cta.com for more information Computer Technologies Associates, Inc. The CTA team spearheaded the major task for identifying, validating migrating thousands of user functional requirements and client system requirements, stored in various file formats, across a wide number of disparate IT systems into a single, linked requirements management repository. The CTA team assisted the client in evaluating and selecting the best tool to accomplish this process and continues to supports the client’s requirement management needs now and for the future. Additionally, the CTA team built over 100 requirement modules in the central database to track user and technical requirements for the many systems and applications necessary to support the client’s worldwide health care operations. HEALTH SOLUTIONS DIVISION Software/Systems Development CTA is a proven software/systems developer. For more than 25 years, CTA have provided reliable, high quality software/systems development for our valued clients. The disciplines of computer science, mathematics, and electrical engineering are integrated to solve real world problems on computers. CTA employs techniques such as object oriented design, joint application development, expert systems, and relational database management to derive computer solutions to meet mission requirements. The rapid advances in computer technology require assimilation of information and the application of the latest programming techniques and algorithms to solve client problems. CTA’s success is the result of its client centric culture and attention to detail—customization of IT solutions to solve each customers unique challenge. CTA works closely with clients to define, develop, and implement strategies to eliminate underlying problems and achieve mission success. Computer Technologies Associates, Inc. Some examples of CTA software/system design capabilities are listed below: • Architectural engineering - Trade studies - Prototyping/engineering proof of concept • Knowledge engineering - Ontology development - Mark-up languages - Relational/object-oriented databases • Network engineering - Internet applications - Protocol engineering - Middleware - Security engineering • Development/deployment support -On-site operations and maintenance • Software engineering - Web-based systems - Real-time systems - Agent frameworks Development Support Knowledge Engineering Architectural Engineering Network Engineering Go to: www.cta.com for more information HEALTH SOLUTIONS DIVISION Ontology Engineering Computer Technologies Associates, Inc. Clear, unambiguous communication is critical for many reasons. Misunderstanding is responsible for untold losses by businesses across the country. Furthermore, ambiguity in direction leads to fundamental, avoidable mistakes that consume time and waste valuable resources. CTA’s trained engineers use proven tools that enable automation in every step of the ontology chain: ontology (schema) design, content aggregation, knowledge aggregation and creation, metadata extraction, content tagging, and querying of content and knowledge. CTA believes semantics is the key ingredient in the achievement of the envisioned DoD net-centric data strategy: Ontology driven net-centric information systems for search, integration/fusion, and exploitation of highly heterogeneous, massive, dynamic data sources made available through the evolving Global Information Grid. CTA utilizes ontology engineering to: Ontology delivers a precise, generic description of a concept or an enterprise and contains only the information that is necessary to understand the structure or dynamics of a concept or enterprise. In the health and healthcare arenas, CTA specializes in assisting clients using ontology engineering: making the concepts, terms, ideas, and processes of an enterprise clear, complete, and correct and capturing the resulting formulation in a computer readable form. CTA’s ontology engineering practice blends the essential skills of health and healthcare subject matter experts with semantic technologies required for knowledge representation and ubiquitous access in mission and decision critical situations. (www.ontologyengineering.com) Go to: www.cta.com for more information • Help clients achieve objectives, efficiently and effectively • Capture the corporate memory for future use • Exchange knowledge between diverse units within the organization • Logically reason about the knowledge of the enterprise • Make important discoveries within the data generated by the activities of the enterprise • Make effective predictions about the future of the business CTA exploits the cognitive technology of Ontology Engineering to help clients transform their businesses into powerful dynamic competitors in the rapidly evolving healthcare environment. HEALTH SOLUTIONS DIVISION Information Assurance CTA provides end-to-end information assurance services to customers operating in high-security and mission-critical environments, particularly those where the protection of proprietary information is paramount, i.e., patient records and other healthcare data. CTA’s approach to the cyber defense of critical information assets is to provide a secure environment commensurate with the information assets to be protected. CTA works with system acquisition agencies and users to develop and document plans that ensure successful and timely system accreditation under the most rigorous DoD and Intelligence Community standards. CTA uses a proven risk management process developed over its 20 years of INFOSEC practice, delivered by exceptionally talented, certified security professionals. Security Assessment CTA assesses the vulnerabilities of server operating systems, database management systems, application software, network components (firewalls, routers, gateways), enterprise security practices and procedures, and disaster recovery plans. The result is a prioritized list of vulnerabilities, an analysis of the associated risks including potential losses to the enterprise, and recommended mitigation efforts and their associated costs. Multi-Level Secure Architectures CTA develops security architecture descriptions, security concepts of operation, associated risk analyses, and security test and evaluation (ST&E) plans and procedures in support of system multilevel security requirements for both embedded and non-embedded applications. These include functional security mechanisms such as robust and stable operating systems, role-based access control, auditing, identification, authentication, and labeling. Go to: www.cta.com for more information Computer Technologies Associates, Inc. Secure Solutions, Administration and Training CTA develops cost-effective solutions, using the latest in technology and methods, to securely extend networks to the Internet. CTA is not aligned with any manufacturers, so it can provide an independent assessment based solely on client needs and mission objectives. CTA can provide experienced, full-time, on-site security administrators to support security systems that it has installed or configured and/or provide training services to client personnel. Independent Security Product Assessments CTA operates an independent security laboratory which can objectively evaluate and compare security products as they apply to the client’s specific environment. Intrusion Detection Services CTA provides real-time intrusion detection and reporting services from its Network Operations Center in Colorado. Services include remote management, configuration management, maintenance, trouble support, incident detection and response, preventive countermeasures, forensic analysis, daily audits, and periodic effectiveness tests. HEALTH SOLUTIONS DIVISION Agent Engineering Computer Technologies Associates, Inc. Computer Technology Associates (CTA) is helping DoD, the intelligence community and homeland defense organizations develop advanced networkcentric sensor systems that will enhance Autonomous situational awareness via the integration/fusion of sensor data from diverse "stove-pipe" platforms. These systems require underlying software Adaptive Cooperative architectures and cognitive support tools which are being designed by CTA to deal with the large volumes of data in near real time and adapt to dynamically changing network topologies and data fusion technologies. In support of this initiative, CTA has established an agent engineering practice CTA’s R&D initiatives are directed at the (www.agentengineering.com) directed at the application of intelligent software agents, relatively test and evaluation of advanced sensor mature in the commercial sector, to these exploitation algorithms and intelligent agent architectural challenges. Agents can be defined as technologies as applied to the automation of a software program with the following three military sensor exploitation/targeting attributes: operations. In addition, the agent engineering 1) 2) It performs a specific task on behalf practice is directed as R&D in the applications of a user of advanced agent technology in large-scale It possesses a degree of intelligence sensor networks, space-based constellation that permits it to perform parts of its systems automation, and information security. tasks autonomously (provided by an 3) algorithm) CTA is currently applying its technology to It interacts with its environment time-critical targeting applications such as the (the program obtains its inputs in an National Imagery Map Agency (NIMA) unconventional manner, i.e., from sponsored "Global Strike Force Network- its environment rather than from a Centric Surveillance and Targeting" (GNCST) tape, data file, or keyboard) initiative and related tactical “reachback" programs. Agent engineers are collaborating with healthcare subject matter experts to transfer the knowledge and application to clinical and healthcare domains. Go to: www.cta.com for more information