Transcript Slide 1

Development of Quality Assurance
in BH HE
Quality Assurance in B&H
One of the most significant progresses achieved since the
Bergen Conference was the establishment of Quality Assurance
centre at each University in B&H.
1. TEMPUS project „Strengthening Quality Assurance in
B&H“ (JEP 19074 2004) - SUS B&H and WUS Austria
2. “Structural Development of Quality Assurance in
Higher Education”, funded by the Liechtenstein
Government and Austrian Development Cooperation.
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Partners in both projects were all 8 public BH Universities.
MAIN PROJECT AIMS:
– institution building (equipment, publications)
– capacity building (trainings, study trips, seminars)
3. International initiatives to strengthen QA in B&H:
Council of Europe, OSCE, European Commission
through TEMPUS
Continuous support to QA
• All project activities aimed at establishing operative
QA Offices whose coordinators are in charge of
developing and implementing QA processes at their
home institutions
• As a follow up and further strengthening of above
elaborated initiatives, the consortium proposed new
action through the project “From Quality Assurance
to Strategy Development”
• In such a way, all projects (ADA/Liechtenstein,
TEMPUS) provide necessary preconditions for
efficient QA development in BH HE
Project conception - Timeline
Collecting letters
of Endorsement
from all project
partners
Mid Nov. 2006
Presentation
of project
idea to
partners and
collecting
feedback
- Dec 15 2006
Notification
by EC of
TEMPUS
Approval
Dec 15 2006
Submitting
TEMPUS
Application
July 2007
Project Profile
• Name: From Quality Assurance to Strategy
Development
• Project number: JEP_41078_2006
• Donor: European Commission – Directorate –
General Education and Culture
• Budget: 282.865,00 EUR
• Co financing: 35.200,00 EUR
List of Consortium Members
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University of Karl-Francenz Graz (Grant applicant)
WUS Austria (Grant coordinator)
University of Girona (EU partner)
University of Banja Luka
University of Bihać
University Džemal Bijedić in Mostar
University of East Sarajevo
University of Mostar
University of Tuzla
University of Zenica
University of Sarajevo
* Individual expert: Oliver Vettori, Head of Office, Vienna
University of Economics and Business Administration
Objectives
• SPECIFIC OBJECTIVES:
– To initiate, enable, support and implement internal quality control
processes at each BH University by September 2008
– To plan, develop and formulate modern, student-oriented university
strategies by June 2009
• WIDER OBJECTIVE:
– To contribute to a coherent and far-reaching reform of higher education
in B&H in accordance with the Bologna Process and in accordance with
the society and market needs
Outcomes and activities
Outcome 1
Activities
CAPACITY BUILDING FOR INTERNAL QUALITY ASSURANCE
1
Procurement of Equipment for QA Offices
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Seminar at University of Girona – “EU Experience in University Self-assessment”
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Training “The Role of Students in Internal QA Processes”
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Training “The Role of Administrative Staff in Internal QA Processes”
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Training “The Role of Teaching Staff in Internal QA Processes”
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Training “The Role of Management in Internal QA Processes”
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procurement of equipment for QA offices at BH universities (24.000,00 EUR)
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3-day seminar at University of Girona “EU Experinece in University SelfAssessment”; 8 QA coordinators and 8 university (management) representatives;
Experts from University of Girona and University of Graz
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4 trainings in B&H on different roles of:
– Students
– Administrative staff
– Teaching staff
– Management
In internal quality assurance processes;
Outcome 2
Activity 1
INTERNAL QUALITY ASSURANCE AT BH UNIVERSITIES
Implementation of Self-assessments at BH University
Based on EU examples and student/academic feedback, each BH University will develop its
own self-assessment procedures. This will involve the preparation of questionnaires, specific
to each University, which will be distributed to all faculties and university institutions. => Each BH
University will design its own mechanism of scanning the current situation in its academic
community (assessment of its environment, operations, structure, and results)
Involvement of QA offices, university and faculty management, administrative and
teaching staff, student representatives!
The aim of this activity is to allow each BH University to extract a very comprehensive, objective
diagnosis of its overall system.
• Autumn 2003, the European University Association (EUA)
"The self-evaluation reports showed a reasonable level of sophistication in
their analysis and presentation which would not have been possible even in
2000. However, despite these improvements, the fundamental issues facing
higher education and universities in BiH remain the same and are largely
unresolved…(A) lack of coherence between evaluation procedures and
strategic planning was found by EUA to be generalized, to a greater or
lesser extent, across all seven universities…Another weakness of the selfevaluation procedure across some of the BiH universities was that the selfevaluation reports, once written, were not widely distributed and
discussed within the university…A third generalized weakness of the selfevaluation procedure across a number of universities was the relatively
poor involvement of students and student organizations."
http://www.eua.be/eua/jsp/en/upload/BiH_cross_cutting_report.1096645273
680.pdf
Outcome 3
DEVELOPMENT OF UNIVERSITY STRATEGIES
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Delegation of Strategy Development Teams
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Seminar at University of Graz “EU Experience in Development of University
Strategies”
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Planning, Developing and Formulating University Strategies
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Conference in B&H “Development of Strategies at BH Universities”
Activities
• Each BH University will delegate 3 persons who will form the University
Strategy Development Team (SDT). Each SDT will have a team leader.
The SDT task will be to develop modern, student-oriented university
strategies, based on the results of self-assessments. The SDTs will
therefore work closely with university QA offices and university
management.
• During a 3-day seminar, BH Strategy Development Teams (SDT) will be
introduced to EU “best practice” examples of planning and developing
modern university strategies. Training content will be delivered by
relevant experts from EU partner institutions. The aim of the seminar is
exchange of experiences and know-how between BH and EU experts.
Outcome
Activities
DISSEMINATION
1
Updating of web links
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Developing and Printing of Brochures for trainees
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Printing of Self-assessment Reports for each University
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Printing of Strategy Papers
Outcome
Activity 1
SUSTAINABILITY
Development and printing of Institutional Policies on QA
• Dissemination and sustainability measures - core activities
right from the beginning of the project.
• Efficient internal evaluation and strategy development
presupposes active involvement and contribution of all
university stakeholders. Internal quality evaluation will not and
cannot be the sole responsibility of a university QA Office but
rather the responsibility and obligation of all of its members.
Hence the more stakeholders understand the significance
and instruments of self-assessment process, the more
successful and rewarding will be the final result.
Assumptions and risks
• The wider university community will learn how to help in institution self –
assessment and strategy development and will take active part in both
processes
• Developed strategies will be apopted by university management as blueprint
of future progress
• Resistance to change might appear on all university levels (management,
administration, teaching staff)
• The wider academic community of each BH University will receive a
comprehensive picture of the overall situation at its University.
• Lack of university autonomy might hinder system-wide analyses.
• Universities in B&H will recognize that well-defined, student-oriented
strategies, in line with Bologna principles, are a precondition for
integration into the European Higher Education Area.
Thank you for your cooperation