Transcript Avaya Aura Advantage

The Avaya Aura® Session Manager
Agenda
 Aura Architecture
 Aura Value
 Session Manager 6.2 Features
 Session Manager Roadmap
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NOTICE
NOTE: The content in this presentation is accurate
as of October 23rd, 2012 and is subject to change.
These charts contain sensitive Avaya planning
information and are to be carefully controlled and
not to be shared outside a customer’s enterprise.
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Use pursuant
Inc. All rights
to your
reserved.Proprietary
signed agreement &
or Confidential
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Avaya Aura®
Past
Recent
Now & Future
App
App
Application
Application
Application
SIP
Connection Mgmt
Connection Mgmt
Connection Mgmt
H.323/Unistim
Access
SIP
Access
Access
Legacy TDM
IP Telephony
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Enterprise IMS
4
Avaya Aura® Architecture
“Enterprise Cloud”
System Manager
VP MM PS
APP
CM MX
Application
SM
SM
SM
ACE
PSTN
SM
SIP
Trunks
Connection
TDM
Trunks
ACME/Avaya
SBC
Access
Avaya one-X®
Endpoints
3rd Party PBXs
ooo
ooo
CM/CS1K
Branches
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3rd Party
Terminals
Avaya
CM/CS1000s
G860
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Session Management
SM
Avaya Session Manager (SM) Has Two Main Functions:
1. SIP Routing
–
–
–
–
–
Common, Centralized Enterprise-Wide Dialplan
“Normalizes” SIP – Multi-Vendor Interoperability
Implements Enterprise-Wide Least Cost Routing and Time of Day Routing
Alternate Routing (Around Network Failures, Congestion)
Load Balances and Applies Call Admission Control (CAC)
–
–
–
–
“Binds” Users to Devices
Authenticates Users, Devices, “Cloud” Elements
“Binds” Users to Applications
Sequences Applications For Users
2. Implements User Relationship
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Avaya Aura® Value
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7
reserved.
Avaya Aura® Business Benefits
Lower TCO
Business
Agility
Evolutionary
and Open
Reduce telecommunications costs by integrating
multi-vendor systems into a single dial-plan
Introduce lower cost SIP trunking centrally
Reduce management, energy and hardware costs
with consolidated software-based architecture
On-net calling and Tail-End Hop-Off (TEHO)
significantly reduce long distance & charges
Quickly deploy UC and contact center
applications to distributed locations & people
Integrate communications with business apps
Integrate multi-vendor systems allowing gradual
replacement of legacy investments
Maintain all existing features while incrementally
adding new technologies
Rich integration with Microsoft, IBM, and other
business applications
Open standards and multi-vendor
interoperability eliminates “lock in”
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Avaya Aura® Business Benefits (cont.)
Reliability
Session Manager instances run Active-Active
Session Manager instances may be deployed in a
geographically disperse manner
Enterprise users binds to multiple core elements
Alternate routing decisions are made at an
Enterprise level
Scalability
Integrates 25,000 disparate locations
Binds 250,000 enterprise users to core services
Core Routing supports 2.5 million Busy-Hour Call
Completions (BHCC)
Each Session Manager instance supports 100,000
TLS connections
SBCs are critical to protecting the edge
Security
Security built into core elements (SIP firewall,
endpoint rate limiting, DoS protection, …)
User passwords may be local stored or verified via
AAA authentication
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Avaya Aura® Creates Order out of Chaos
E-IMS Creates a Single, Centralized Dialplan
E-IMS Centralizes Call Admission Control
E-IMS Simplifies Network Interconnect
VM1
VM-2
VM
CC
VM-N
CC
SM
Enterprise
Core Network
PBX
PBX
PBX
PBX
PBX
PBX
CC
KTS
KTS
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CC
KTS
KTS
Centralized
Dial Plan
PSTN
SIP
Trunks
Data Center
1
45-XXX
“Enterprise Cloud”
SM
SM
445-XX
Data Center
2
22-XXXXX
630-XXXX
Contact Center
Regional Office
Field Office
Sales Office
i120
i120
OOO
OOO
OOO
 25,000 locations – All with TLS encryption to geo-redundant core
 Multivendor with “SIP Adaptation” – Nortel, Cisco, Service Providers, …
 One Dial Plan to Manage
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Enterprise-Wide Toll Bypass
Most PBXs Can Cut Costs in “Little Islands”
- In a large enterprise, this is ineffective
Avaya Aura Cuts PSTN Costs Enterprise-Wide 2 ways:
- Use “Free” Enterprise Network for On-Net Communications
- Use “Free” Enterprise Network for Off-Net Calling Too!
Make On-Net
Calls “Free”
To This…
SM
Aura Core
From This…
Enterprise Network
Valley
Forge
Arizona
Local
Trunk
$$$
$
PA
PSTN
National
PSTN
AZ
PSTN
$$$
$
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Local
Trunk
To This…
Make Off-Net
Calls “Free”
© 2009 Avaya Inc. All rights
12This…
reserved.
From
Integrating Branches and Users
Apps
Apps
Apps
SM
SIP
TJX
Cloud
SM
SIP
SIP
Audiocodes
MP114/118
SIP Phones
Analog/
Fax
SIP Phones
Analog/
Fax
SR 2330
Router
Analog/
Fax
SIP Phones
PSTN
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Integrating 3rd Party PBXs :
Front-Ending Gateways
Apps
Apps
Communication Manager
TJX
Cloud
SIP Trunk
SM
H.248 Control Link
SM
SIP Trunk
G450 (Optional LSP)
SIP Trunk
G430
PRI / Analog
Trunks
PRI / Analog
Trunks
Audiocodes
MP114/118
Analog
Trunks
Panasonic KTS
Definity G3r
Nortel Meridian
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Avaya Aura® Cuts Costs with
Central Trunking
Avaya Aura Eliminates the “Tandem Call” that uses PBX Resources
Avaya Aura Does Enterprise-Wide Least Cost Routing
Avaya Aura Provides Enterprise-Wide Failure Alternate Re-routing
1-3 Central Trunk Groups instead of Thousands
Aura Reduces Trunking Costs with SIP – no “Postalization”
$$$
$ SP #1
$$
SP #3
$
$$
KTS
$$$
$
CC
SP #1
$
PBX
$
$
$$
$$
$
PBX
CC
$$
$$$
SP #2
$
$$$
$
SP #2
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$
SP #3
$
Aura
Core
PBX
CC
PBX
CC
KTS
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Avaya Aura® Endpoint Support :
RFC 5626
Allows Reuse of an Established TCP/TLS Connection for Signaling
Allows Multiple Concurrent Device Registrations
Registrar #1
Registrar #1
Registrar #2
Registrar #2
Registrar #3
H.323
Phone
Alternate Gatekeeper List
- Registrar #1
- Registrar #2
- Registrar #3
NOTE:
H.323 Registrars are
CLANs, PROCR, LSPs, …
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Registrar #3
SIP
Phone
Alternate Gatekeeper List
- Registrar #1
- Registrar #2
- Registrar #3
NOTE:
SIP Registrars are
Session Managers, Branch SM, …
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Avaya Aura® Enterprise Mobility
World-wide View
SM
SM
SM
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Centralized Applications
SIP-ready Applications
Voice Portal
Meeting
Exchange
Modular
Messaging
SIP
E-IMS Core
SM
SM
SM
SIP
CM
Third Party PBXs
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SIP Endpoints
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Avaya Aura® Deploys Apps Quickly
With E-IMS, Applications are Independent
–
–
No PBX Upgrades Needed – Just Add Application to Server
Each Application has Licenses to Match Demand
With E-IMS, Applications Deploy Quick
–
Example: Call Blocker, Concept →Trial in 1.5 Days!!!
A3.b
A2
CM
A1
A3.a
A4
CM
A1
A2
A3
A4
SAS
SM
ooo
ooo
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E-IMS: Quicker Application Deployments
Steve’s
CM
INVITE
(Orig done)
Call
Analyzer
Kevin’s
CM
3
INVITE
(Orig)
2
INVITE
5
(Term)
9
INVITE
4
403
(Term
Done)
Avaya Aura Core
SM
403
SIP Foundation
INVITE
(Term)
8
403
403
6
7
DB
SM
SM
10
1
INVITE (sip: Kevin K.)
Steve
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Kevin K.
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Demo Scenario 1: Selective
CallForwarding
74601
74603
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74600
74602
Demo Scenario 2: Client to Consultant
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74600
74602
Examples of Sequenced Apps
CM
APP
CM
APP
Session
Manager
Session
Manager
APP
 Trigger Enhanced Billing Service
 Hot Desking
 Event Response Manager
 Voice Monitor
 Call Blocker
CM
 Call Broadcast
CM
 Enhanced Service ID
APP
 Caller ID Converter
APP
APP
 Personal Assistant
Session
Manager
APP
APP
 Meeting Coordinator
 Mid-Call Announcements
 Gold Customer Priority Routing
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Branch Survivability
PSTN
PSTN
Primary Service
Primary Service
SIP-ISC
SIP-ISC
SM
SIP
Backup Service
SM
SM
SIP
Backup ServiceSIP
SIP
PSTN
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Capacity and Performance
Avaya Aura® Quick Reference Specifications
Item
R6.0
R6.1
R6.2
Total Enterprise SIP Users
50,000
100,000
100,000
Total Enterprise Users
100,000
100,000
250,000
SIP Users/SM
10,000
12,000
12,000
SIP Users/CM
18,000
18,000
36,000
Total Enterprise Presence Users
45,000
81,000
81,000
Presence Users/SM
7,000
9,000
9,000
TLS Connections
50,000
100,000
100,000
SM Instances
6
10
10
BHCC per SM
250,000
300,000
350,000*
Simultaneous Sessions
65,000
80,000
90,000*
Registrations/Second per SM
NA
NA
800
Advanced SIP Terminal Initializations/Second per SM
NA
NA
10**
Survivable Remotes
250
250
250
Communication Managers
500
500
500
25,000
25,000
25,000
1000
1000
1000
250,000
300,000
300,000
Locations/Adaptations/SIP Entities
SIP Domains
Dial Patterns/Routing Policies
* Preliminary, Subject to Final Confirmation
** Intentionally Throttled for a Single CM
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Migration to a Communications Core
Provide
Centralized
Services
Deploy New
Applications &
Presence
Integrate to Business
Processes
Centralize
Service
Provider
Access
Expose Basic Services
Enterprise
System
Management
Simplify PBX Networking,
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Dialplan
Media Server
Share Media
Resources
Migrate
Users away
From PBX
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Overview Description
Avaya Aura Session Manager 6.2
 Session Manager is the “Heart and Soul” of Avaya Aura
 Release 6.2 Enlarges Avaya Aura’s Core Capabilities
Support for Multiple Emergency Numbers
Multi-Location Dial Plan
SIP Group Paging
Per Button Ring Control For SIP Stations
Support of Auto-dial Buttons On SIP Endpoints
SIP Team Button
SIP Enhanced Call Pickup Alerting
SIP Enhanced Call Forwarding
Contact Center with SIP Terminals
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Internal/ External
Generally Available
Avaya Aura® SM Roadmap
Release
Avaya Aura R6.2
(GA)
 Additional SIP
features (Group
Page, Team Button,
etc)
 Call preservation
 Conference Factory
Top
 Network wide
Features
Bandwidth
Management
 Media based
Application
Sequencing
 Verizon Unscreened
ANI
 Cisco endpoint
support
Feature Pack 1
(4QCY12)
 SMGR GeoR
 RBAC read-only
access
 VMware
Enablement (CM,
SM, PS, AES)
 Source Based
Routing with CM
 Global Session Id
 Mute Speaker
Phone
 Branch SIP
trunking (CI)
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Feature Pack 2
(2QCY13)
 Dial Plan
Transparency for SIP
 Device Access
Multiplication/Parallel
Forking
 SIP Call Loop
Elimination
 Branch SIP Trunking
(GA)
 Common Server 2
Support
 VMware support
Controlled Introduction
Intent
Post FP2
(FY14)
 Single Sign-On
 Inter-tenant
Communication Control
 Support IPV6
 Section 508 compliance
 SIP endpoint call
preservation
 Scale to 250,000 SIP
users
 Scale to 20 SMs
 Redundancy beyond two
session managers
 SIP Gateway
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