Transcript Army After Next: Community and Family Support

Ms. Colleen Tuddenham/703-681-7399/[email protected]
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Colleen Dinner
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Soldier and Family Assistance Center
Briefing
Colleen Tuddenham
SFAC Program Director
Family and Morale, Welfare and Recreation Command
July 28, 2008
Ms. Colleen Tuddenham/703-681-7399/[email protected]
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Background
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IMCOM assumed mission for SFACs on 15 June 07
IAW the Army Medical Action Plan
3 Jan 08 Full Operating Capability
SFACs will
Provide a continuum of services and care to support the WTU
Provide a safe haven that promotes healing and provides a Family of
services dedicated to the needs of WTs and their Families.
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Key Concepts
• SFAC 3-way Service Delivery Model
Full time provider on site in the SFAC
Provider brought forward to SFAC when required, such as SJA
Priority appointment at an alternate location that is convenient to WT
• 30 US SFAC locations to support WTUs
• Alternative model for Europe
• SFAC Staffing: 5-13 Employees at each site, depending on WTU
population they support
• VA, TSGLI, DFAS and AW2 in SFAC’s serving the severely injured
• SFAC Director is supervised by the ACS Director
• Virtual SFAC through myarmylifetoo.com
• Standard Facility Design/FY 08/09 MILCON
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SFAC Services
• Greet Soldiers and Families/provide information and
referral services
• Provide military personnel services
• Provide transition and employment assistance
• Provide education services
• Coordinate entitlements and services with local, regional,
state and other federal agencies
• Provide TSGLI counseling and application/appeal
assistance
• Provide social services to include financial counseling,
stress management, and Exceptional Family Member
Services
• Coordinate substance abuse information and referral for
Family members
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SFAC Services (continued)
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Coordinate child care and youth supervision options
Provide school transition services
Provide legal assistance
Provide pastoral care
Assist in identifying lodging resources for non-ITO Family members
Register vehicles and coordinate installation access for non-medical
attendants without ID cards
Renew and issue new ID cards
Coordinate translator services
Process invitation travel claims for Families
Act as information conduit to Non-Governmental Organizations
Accept and manage donations
Virtual SFAC
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Proposed Large SFAC Standard Design
Ms. Colleen Tuddenham/703-681-7399/[email protected]
250916R JAN 08
Key Milestones
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MEDCOM/IMCOM conducted Staff Assistance Visits, July-September 2007
Established Director positions and service criteria, 9 August 2007
Established SFAC staffing structure and housing requirements,
27 September 2007
Conducted SFAC director training, 3-7 December 2007
Facilitated NGO Summit, 11 December 2007
Published SOP in Annex C, FRAGO 2, EXORD 118-07, 14 December 2007
Deployed Hero handbook template, 1 January 2008
FOC 3 January 2008
Transferred SFAC function to FMWRC, 14 January 2008
Standard Facility Design approved 18 January, 2008
Completed LOI for Donations Management, 27 May 2008
Client Tracking System for SFAC activated 22 July 2008
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Vice Chief of Staff, General Cody: “Very impressed
with the people in the SFAC. Keep hiring the right
people. They are changing attitudes and perceptions” .
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SFAC Locations
Ft. Drum
Ft. Lewis
USAREUR
USAG-Kaiserslautern
USAG-Heidelberg
USAG-Schweinfurt
West Point
WRAMC
Ft. Leavenworth
Ft. Riley
Ft. Dix
Ft. Carson
Ft. Belvoir
Ft. Irwin
Ft. Meade
Ft. Leonard Wood
Ft. Eustis
Ft. Lee
Ft. Sill
Ft. Huachuca
Ft. Campbell
Ft. Hood
Balboa
Ft. Knox
Ft. Bragg
Ft. Jackson
Ft. Wainwright
Ft. Gordon
Ft. Bliss
Ft. Polk
Ft. Stewart
Ft. Sam Houston
Ft. Richardson
WTU Size:
USAG Hawaii
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Ft. Benning
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Battalion (250+)
Company (35 – 250)
250916R JAN 08