Transcript Who,What, Where (3W) and Contact Directory Application

Who does What Where Database &
Contact Management Directory
(3W)
Field Information Services Unit
OCHA
Agenda
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Background/development history
Overview of platform
Outputs
Data Inputs
3W as a cluster tool
Development plans
IM Toolbox of best IM practices
Discussions
Why Is Who What Where Needed?
• Core coordination tools
– Contact Directory
– Meeting Schedules
– Who, What, Where
• It presents an overview of the humanitarian
response identifying gaps and duplications
• Allows for drill-down analysis to support detailed
co-ordination
• Assists with monitoring and evaluation, and
reporting on the crisis
Development History
• Variations of the 3W have been used throughout
every emergency response
• Problems observed
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Inefficiency
Lack of interoperability
Incompatibility
Poor documentation
Limited accessibility
Verifiability, objectivity & inclusiveness undermined
• Earlier ‘homegrown’ 3W’s were reviewed to
construct a standardized version (2004)
3W Overview
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Integrated contacts management module
Authentication and privileges (security)
Control vocabulary that is extensible
Import and export facility
Multiple data entry and reporting outputs
(canned and ad-hoc reporting)
Database synchronization
Easy installation, configuration & maintenance
Bi-lingual support
Supports stand-alone and web based multiple
users
3W Overview
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3W currently installed and being supported in 22 sites
•OCHA Asia Pacific Regional Office
•OCHA Central/Eastern Africa Regional Office
•OCHA West Africa Regional Office
•OCHA Latin America & Caribbean Regional Office
•Burundi
•Chad
•Cote d’Ivoire
•DRC
•Ethiopia
•Indonesia
•Kenya
•Madagascar
•Mozambique
•Nepal
•OPT
•Somalia
•Sri Lanka
•Uganda
•Zimbabwe
•HIC Lebanon (archive)
•UNAMA Afghanistan
•UNDP Philippines
Outputs
• Canned Reports
– Contact Lists
– Gap Analysis Matrix
– Projects by Clusters
• Access Report Generator
• Geo referenced output for map production
• Web based, Excel
Gap Analysis
Reports
Project Report
Reports
Contact List
Reports
Maps
Data Entry
• Multiple Data Entry methods offering
maximum flexibility
– Preformatted Excel sheet
– Pre-generated MS Word Forms-QA/updates
– Web Form
• Data import/export
Data Entry
3W as a Cluster Tool
Governance of the 3W
• The Role of OCHA
– OCHA is committed to maintaining, developing
and supporting at the HQ level
– Hosting in Geneva server
– In the field Data entry and report dissemination
supported by OCHA
– Production of required derivative products
3W as a Cluster Tool
The Role of Cluster Leads
– Encourage partners to supply information to the
3W
– Commitment to use the 3W as a Who does
What Where Database and Contact
Management Directory
– Support Quality Assurance of cluster data
• Case Study-Lebanon UNHAS passenger
manifest
2007 Development Plans
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Web services interface (RSS feeds)
Dynamic mapping
‘Light’ interface
More templates and canned reports
IM Toolbox
www.humanitarianinfo.org/imtoolbox
• OCHA IM Toolkit is a repository of IM best
practices collected from the field
– Mapping standards and templates
– Standard IM products
– Data standards
– Rapid Assessment forms
IM Toolbox
Questions