Transcript May 22nd Webinar – Immersive Mobile Meetings

Immersive Mobile Meetings
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Today’s Speakers
Simon Bryan
Managing Director, North America
@simoncbryan
@simoncbryan
Shelley Brown
Director of Client Services, Meetings & Events
@shelleyfbrown
@shelleyfaithbrown
Our plan
Who we
are
Where we
help
How to do
it
Lumi: Who we are
Lumi: Who we are
Lumi: Who we are
Lumi: Who We Are
Lumi connects people who want to express their views with
the people who want to understand those opinions.
A few highlights:
• 23 years in this business
• 2500+ events a year globally
• Over a million downloads
• Our clients stay with us a long time due to our exceptional
service, industry knowledge and innovative solutions
A Global Presence
BY 2016,
THERE WILL BE
10 BILLION
MOBILE
DEVICES IN
USE
WORLDWIDE.
Gartner
THE AVERAGE
SMARTPHONE
USER CHECKS
THEIR PHONE
150 TIMES
PER DAY.
Gartner
84% OF
BUSINESS
TRAVELERS
USE APPS FOR
BUSINESS
WHILE ON
THE ROAD.
Gartner
80% OF YOUR
EVENT ATTENDEES
HAVE A
SMARTPHONE IN
THEIR POCKET.
Smartsource
75% of
AMERICANS SAY
THEY BRING
THEIR PHONE
INTO THE
BATHROOM.
MobileBurn
Where are you?
New User
Single-Event
Multi-Event
Super User
What’s next?
Send us a pic
Please take a photo of something that captures how you work!
As our world becomes more mobile, how has your work
environment changed? When do you work…how do you
work…where do you work?
Pre-Webinar Survey Results
Using mobile to extend the event
life cycle beyond the meeting room
Pre
Post
During
What devices do you use for business?
Tablet
Smartphone
PC
0
2
4
6
8
PC
Smartphone
10
Tablet
12
14
16
18
What is your mobile IQ?
I’m an expert
4
2
7
1
3
I’m just getting started
2
Describe your experience with mobile so far?
What are you most excited to learn about today?
1. Industry Case Studies
2. How mobile can help prove ROI and collect valuable data
3. Incorporating interaction into my traditional event app
4. What Lumi can offer in BYOD solutions
5. Transitioning from traditional ARS to mobile interaction
Why do people attend meetings?
According to an article by the CEO and founder of
VerticalResponse, published in Inc. magazine, people attend
meeting for FOUR reasons.
1. To learn
2. To network
3. To gather content
4. To share
Lumi Mobile Solutions & BYOD
Lumi Show – A complete mobile event and conference app that adds
instant interaction to your sessions.
Lumi Join – A convenient, real-time messaging and polling app that connects
and empowers people anytime, anywhere.
Lumi Say – A versatile app that helps you share content and capture insight in
the moment – via surveys, rich media, location triggers, gamification and more.
Lumi Catch – Online platform allowing users to capture, analyze, gamify and
categorize live information shared on Twitter. Listen in on social conversations
and analyze hash tag penetration and trending topics
Key US Patents driving innovation
•
Cross-platform distribution – the ability to create and deliver content and
behavior to a number of different electronic devices, even when they have
different operating systems or platforms. Users can experience the content in real
time.
• Synchronisation – a system for sending time-based content simultaneously to a
variety of connected devices. Execution can occur within approximately one
second, allowing actions – such as triggering questions – to be synchronized
precisely with live events or broadcasts. This allows fair participation and accurate
content evaluation.
•
Dynamic content – the ability to update content reliably and rapidly on a mobile
device without having to refresh the page or re-install an app. New content may
be created and sent to devices, either in response to a request (pulled), by
producing new content on the server side (pushed) or by scheduled events being
triggered. This enables real-time interactive services such as surveys, live voting
and messaging, quizzes and games.
Real-time Interaction
Challenge: As a progressive and inclusive
organization, eBay wanted the thoughts of their
disparate teams to drive strategy and uncover light
bulb moments
Solution: Lumi Join to create participatory monthly
virtual town halls
Result: Empowered workforce, all having an
opportunity to have their say and their ideas heard.
Management are able to temperature check their
teams and respond to questions and concerns in real
time. Challenges can be aired and solutions crowdsourced which might not previously have been
identified
Ongoing engagement…Anytime, Anywhere
Surveys & Certifications: Improve survey response rates and
capture more accurate opinions at the point of your audiences
experience or interaction. Increase the speed with which your
organization can react to collected data and insights.
mLearning: Deliver a collaborative and accessible learning
environment not just in the classroom but wherever learners
engage. Deliver materials instantly, communicate faster, and
capture evidence of learning activity.
Gamification & Collaborative Learning: Apply “group think”
techniques and game mechanics to engage attendees in solving
problem and collaborative learning activities. Leverage people's
natural desire for competition, achievement, and positive
interactions with their peers.
Guide & Engage
Challenge: Busy schedule of sessions, with key
stakeholders in attendance. A need to keep efficient
flow of events, impart knowledge and get user
feedback
Solution: Lumi Show to provide important meeting
info and materials, with Lumi Join to capture
stakeholder thoughts and Lumi Catch to curate the
social conversation
Result: Meeting was efficient with informed
attendees. The interaction provided the insight and
analytics not only to improve the event but to guide
strategic decision making and get a real sense of
customer opinion
“Covering content does not lead to knowledge
retention. It is only when attendees become
participants with the content and use, even if
just in discussions, that the knowledge is
retained and understanding happens.”
-Chief Learning Officer, Deloitte
Capture the conversation
82 Billion apps were downloaded
worldwide in 2013.
Of those, 1 in 4 are abandoned
after the initial use.
People use apps that
enhance their lives.
Qualcomm
Make it count!
1.
2.
3.
4.
5.
Consider the big picture before the details
Native vs. Web: Utilize your phones features
Generate insight and prove ROI
Promote your brand
Think beyond the meeting and extend the life cycle of your
event
How do you decide?
Please select the top two factors that drive your decision when selecting
an event app provider.
•
•
•
•
•
•
•
Cost
Features
Native app
Appearance
Vendor Relationship
Support Structure
Ease of use
Lumi Join Question
Please use the message board to share.
How can we help you be successful?
Before you go…
We invite you to download Lumi Show and our sample event app
Search Lumi Show in the iTunes App Store or Google Play
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Want to get in touch?
Call our main line at 612 371 4428 or
email us at [email protected]