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Chapter 11 Shared Decision Making: Empowering Teachers W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM I Rules that enhance quality 1. 2. 3. 4. Quality Requirement Leader Information Requirement Trust Requirement Problem Requirement How important is decision? Does the leader have expertise? Can you trust subordinates? Is the problem clear and structured? W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM II Rules that Enhance Acceptance 1. 2. 3. 4. Acceptance Probability Subordinate Conflict Subordinate Commitment Subordinate Expertise Is acceptance critical to implementation? Will decision produce conflict? Is subordinate commitment important? Do subordinates have expertise? W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM III Constraints 1. Time Constraint Time for Involvement? 2. Subordinate Development How important is subordinate development? W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM In general, involve subordinates if: • Decision is critical. • Leader has insufficient information. • Subordinates can be trusted. • Problem is structured. • Acceptance is needed. • Decision is controversial. • Subordinate commitment is important. • Subordinates have expertise. • There is time. • Subordinate development is important. [2x2x2x2x2x2x2x2x2x2=1024 combinations] W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM Decision-making Styles for Group Problems 1. Autocratic (A) Unilateral Decision 2. Informed-Autocratic (IA) Get info then unilateral decision 3. Individual-Consultative (IC) Consult with key individuals by sharing problem, then leader decides. 4. Group-Consultative (GC) Consult with group by sharing problem, then leader decides. 5. Group-Agreement (GA) Get the group involvement in democratic decision making. W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM The calculus of the decision involves matching over 1000 situations with five decision making arrangements--that is, more than 5000 possibilities. Vroom simplifies the calculus with a series of flow charts. W. K. Hoy © 2003, 2008, 2011 Vroom Model of Shared DM Conclusions 1. 2. 3. 4. 5. A good and sophisticated model Supported by research Comprehensive Complex--need aids to use Bottom Line--Too Complex for easy use W. K. Hoy © 2003, 2008, 2011 Hoy-Tarter Simplified Model • Under what conditions should the leader involve subordinates in decision making? • To what extent should subordinates be involved? • How should the decision making group be structured and function? • What is the role of the leader in participative leadership? W. K. Hoy © 2003, 2008, 2011 Assumptions of the Hoy-Tarter Model • As subordinates are involved in decision making located within their ZONE OF ACCEPTANCE, participation will be less effective. • As subordinates are involved in decision making outside their ZONE OF ACCEPTANCE, participation will be more effective. • As participants are involved in decision making for which they have MARGINAL EXPERTISE, their participation will be marginally effective. • As subordinates are involved in decision making for which they have MARGINAL INTEREST, their participation will be marginally effective. W. K. Hoy © 2003, 2008, 2011 Zone of Acceptance Do subordinates have a personal stake in the outcome? YES NO YES Outside Zone of Acceptance Marginal with Expertise (Definitely include) (Occasionally include) Do subordinates have expertise? NO Marginal with Relevance Inside Zone of Acceptance (Occasionally include) (Definitely exclude) W. K. Hoy © 2003, 2008, 2011 Situations for Participative Decision Making Democratic Conflictual Stakeholder Expert Noncollaborative Relevance? Yes Yes Yes No No Expertise? Yes Yes No Yes No Trust? Yes No Yes/No Yes/No N/A W. K. Hoy © 2003, 2008, 2011 Decision Situations: Review •Democratic •Conflictual •Stakeholder •Expert •Noncollaborative W. K. Hoy © 2003, 2008, 2011 Decision Situations and Degree of Involvement • Democratic--Maximum Involvement. • Conflictual--Limit Involvement (until trust is developed). • Stakeholder--Occasional Involvement (to educate). • Expert--Occasional Involvement (for better decisions). • Noncollaborative--No Involvement. W. K. Hoy © 2003, 2008, 2011 Decision-Making Groups and Their Functions Group Consensus Group Majority Group Advisory Who is Involved? Leader and Group Nature of Involvement? Group shares information, analyzes and reaches consensus. Who makes the decision? Group by Consensus Leader and Group Group shares information, deliberates, and votes on action. Group by Majority Rule Leader and Group Individual Advisory Unilateral Leader and Selected Individuals Leader Group shares Individuals No subordinate information, provide data, involvement analyzes and discuss, and recommends. recommend. Leader with Advice W. K. Hoy © 2003, 2008, 2011 Leader with Advice Leader Alone Five Leadership Roles 1. The integrator brings subordinates together for consensus decisionmaking. Here the task is to reconcile divergent opinions and positions. 2. The parliamentarian facilitates open communication by protecting the opinions of the minority and leads through a democratic process to a group decision. 3. The educator reduces resistance to change by explaining and discussing with group members the opportunities and constrains of the decisional issues. 4. The solicitor seeks advice from subordinate-experts. The quality of decisions is improved As the administrator guides the generation of relevant information. 5. The director makes unilateral decisions in those instances where the subordinates have no expertise or personal stake. Here the goal is efficiency. W. K. Hoy © 2003, 2008, 2011 Administrative Roles for Decision Making Role Function Aim Integrator Brings together divergent positions To achieve consensus Parliamentarian Facilitates open discussion To support reflective deliberation Educator Explains and discusses issues To assure acceptance of decisions Solicitor Solicits advice from teachers To improve quality of decisions Director Makes unilateral decisions To attain efficiency W. K. Hoy © 2003, 2008, 2011 A Normative Model for Participative Decision Making Relevance YES NO YES Outside Zone Marginal with Expertise NO Marginal with Relevance Inside Zone Expertise Trust YES 1. Situation? 2. Involvement? NO Democratic Yes and extensive 3. DecisionMaking Structures Group Consensus Group Majority 4. Role of Superior? Integrator Parliamentarian Conflictual Yes but limited Group Advisory Educator Stakeholder Occasionally and limited Group Advisory Educator W. K. Hoy © 2003, 2008, 2011 Expert Occasionally and limited Noncollaborative None Individual Advisory Unilateral Solicitor Director Practical Imperatives Empower teachers: Involve them in key decisions when appropriate. Simplify complexity: Identify the core ideas of complex events. Strike a balance between decisive action and reflective analysis: Lean toward action. Impose structure and deadlines for groups engaged in deciding: Deadlines enhance the process. Maximize teacher involvement when teachers have expertise, interest, and can be trusted: Empower and delegate authority to teachers. Limit involvement of others, however, to those domains over which you have the authority: You can’t give what you don’t have—so don’t fake shared decision making. Foster group ownership of problems and ideas: Ownership enhances both value and motivation. W. K. Hoy © 2003, 2008, 2011 Practical Imperatives Be prepared to make unilateral decision: Sometimes they are necessary. Develop teacher expertise, interest, and trust: Nurture shared decision making. Vary your (principal) role in decision making from director to solicitor to educator to parliamentarian to integrator as the situation warrants: There is no best role for principals in decision making—it depends on the situation. Vary the group decision-making process from consensus to majority rule to group advisory to individual advisory to unilateral action as the situation warrants: There is no best way to make decisions—it depends on the situation. Avoid groupthink: Support divergent points of view in shared decision making. Remember, successful participation in decisions requires useful knowledge, interest, and a willingness to subordinate personal agendas to the good of the group: Make sure all three are in place. W. K. Hoy © 2003, 2008, 2011