Transcript NEW ACF PROGRAM INSTRUCTION (ACYF-CB-PI-10

Continuous Quality
Improvement:
Our Desired State
The Vision for Continuous Quality
Improvement (CQI)
CQI – What it isn’t and what
it is
CQI is not a time limited project or
initiative. It is the ongoing process by
which an agency makes decisions
and evaluates its progress.
“A framework for implementation” Casey Family Programs & NRCOI
6 Key Components to Sustaining CQI –
Using Continuous
Quality Improvement to Improve Child Welfare Practice: A Framework for
Implementation (Casey Family Programs & NRCOI)

Organizational culture supports and actively
promotes CQI.

The agency adopts specific outcomes,
indicators, and practice standards that are
grounded in the agency’s values and
principles.

Agency leaders, staff, children, youth,
families, and stakeholders receive training
in the specific skills and abilities needed to
participate actively in CQI.
6 Key Components to Sustaining CQI –
Using Continuous
Quality Improvement to Improve Child Welfare Practice: A Framework for
Implementation (Casey Family Programs & NRCOI) (continued)

Agencies collect qualitative and quantitative
data and information from and about
children, youth, families, and staff.

Staff, children, youth, families, and
stakeholders review, analyze, and interpret
qualitative and quantitative data to inform
agency practices, policies, and programs.

Agencies use CQI results to improve
policies, practices, and programs.
Mission and Vision

Increase Safety

Reduce Reliance on Out-of-Home
Care

Improve Permanency

Increase Well-Being of Children,
Youth and Families
A Framework for Leading
and Sustaining Change
Who’s driving change in a CountyAdministered, State-Supervised Child
Welfare system?
 A locally-driven improvement process
 A state system designed to support and
enhance an agency’s (private or public)
ability to improve child and family
outcomes
A Framework for Leading and
Sustaining Change (continued)

Shared process

Focus on outcomes

Shifting from compliance to quality

Making connections
Phases of CQI
A Closer Look at Monitoring: Quality
Service Reviews
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History and background

Differences from round one QSR

County experience
CQI Implementation: Next
Steps

Revisions to PA QSR tool, training, and process Jan –
Sept 2010
Phased implementation of CQI across the
Commonwealth beginning October 2010
(approximately 6-8 counties per phase)

Phase One includes: Allegheny, Butler,

Lackawanna, Philadelphia, Venango, and York
counties.

Upon completion of phase, each county will internally
drive all 4 phases of CQI, including an internally lead
QSR each year