Transcript Process Audits - CompFort Meridian

BMC Control-M Workload Automation
Powering the Cloud-Enabled Hybrid Data Center
Joe Goldberg
Convergence of customer requirements with emerging technologies invites
a new, disruptive approach to IT services and IT management
IT Management Requirements
Catalog of standardized IT services
Customer
Requirements
Disruptive
Technology
Trends
• Choice
• Responsiveness
• Cost
• Compliance
Self-service and/or automated
provisioning of standardized services

Integrate IT processes and tools end-to-end

Support Multi Sourcing Options based on
cost, speed, business criticality
Continuous Resource Optimization
• New hardware platforms
• Virtualization
• Cloud Computing models

Manage service levels across applications and
virtual infrastructure

Drive for full utilization of the IT
infrastructure

Resource allocation based on business needs
What users demand from IT is not changing –
How IT responds to those demands must change
© Copyright 7/17/2015 BMC Software, Inc
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Convergence of customer requirements with emerging technologies invites
a new, disruptive approach to IT services and IT management
IT Management Requirements
Catalog of standardized IT services
Customer
Requirements
Disruptive
Technology
Trends
• Choice
• Responsiveness
• Cost
• Compliance
Self-service and/or automated
provisioning of standardized services

Integrate IT processes and tools end-to-end

Support Multi Sourcing Options based on
cost, speed, business criticality
Continuous Resource Optimization
• New hardware platforms
• Virtualization
• Cloud Computing models

Manage service levels across applications and
virtual infrastructure

Drive for full utilization of the IT
infrastructure

Resource allocation based on business needs
What users demand from IT is not changing –
How IT responds to those demands must change
© Copyright 7/17/2015 BMC Software, Inc
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The Business Continues to Rely on Workload Automation
Payroll
Shipping
Supply Chain
Management
Student
Enrollment
Order to
Cash
Time
Sheets
General
Ledger
Accounts
Payables
Policy
Management
Customer
Care
Accounts
Receivable
“… 70% of business processes are
performed in batch …”
“… 70% of business processes are
performed in batch …”
Replenishment
Inventory
© Copyright 7/17/2015 BMC Software, Inc
Business
Analytics
Reporting
Logistics
Financial
Close
Invoices
4
BMC Control-M Capabilities
Enterprise wide Graphical View
-
Mainframe and Distributed, Virtual and Cloud
Broadest platform and application support in the industry
Agentless Scheduling extends workload automation to
entire enterprise
Archive View
-
Analyze previous batch executions in minutes
Continual improvement of schedules based on Playback
results
Enterprise auditing and reporting
-
-
Capture and record all activity in all workload events
User Annotation to record why
Version Management to track changes to the
environment and to support rollback
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Batch Service Level Management
BMC Control-M Capabilities
Batch Service Level Management
-
Manage batch services that reflect the needs and priorities
of the business
Proactive Processing of Scheduling
-
Real time predictive analysis generates alerts at the earliest
possible time
Integration with BMC Remedy and other Service desk
solutions
Advisor technology for remediation
-
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Extensive insight into workload flow construction (statistics,
critical path, time gaps, assumptions)
Real-time simulation of potential corrective actions enables
“experimentation” in an insulated sandbox
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Manual Batch Service Level Management
DataExtract
RESsvr557
UpdEarnPolicy
DataExtReport
EquityProcess
EmpLoanStat
WithhldAdjust
ExceptionDet
DataExtract
ExcpHandler
PrepExcpFile
PrepPayFile
SendExcp
vmSFmod0xx
PYRL001x
RESsvr557
RESsvr557
PYRL001x
PYRL00xx
PYRL00xx
Our Goal
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vmOEBS002
PYRL002B
PYRL002B
ExcptionRept
PYRL002B
FTPsrvr
SendADPFile
FTPsrvr
8
BMC Control-M Batch Service Level Management
Defines “Must complete by” time
DataExtract
RESsvr557
Discovers “service” path
Early notification of potential batch
delays
UpdEarnPolicy
Generate high-impact notification
Show impact in the Service
Model
DataExtReport
DataExtReport
EquityProcess
EmpLoanStat
WithhldAdjust
ExceptionDet
DataExtract
ExcpHandler
PrepExcpFile
PrepExcpFile
vmSFmod0xx
PYRL001x
RESsvr557
RESsvr557
RESsvr557
PYRL001x
PYRL00xx
PrepPayFile
PYRL00xx
SendADPFile
FTPsrvr
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vmOEBS002
PYRL002B
PYRL002B
PYRL002B
ExcptionRept
ExcptionRept
PYRL002B
PYRL002B
SendExcp
SendExcp
FTPsrvr
FTPsrvr
Payroll Service – must
complete by 6:30 AM
9
BMC Control-M Batch Service Level Management
DataExtract
RESsvr557
UpdEarnPolicy
DataExtReport
DataExtReport
EquityProcess
EmpLoanStat
WithhldAdjust
ExceptionDet
DataExtract
ExcpHandler
PrepExcpFile
PrepExcpFile
vmSFmod0xx
PYRL001x
RESsvr557
RESsvr557
RESsvr557
PYRL001x
PYRL00xx
PrepPayFile
PYRL00xx
vmOEBS002
PYRL002B
PYRL002B
PYRL002B
ExcptionRept
ExcptionRept
PYRL002B
PYRL002B
SendExcp
SendExcp
FTPsrvr
FTPsrvr
SendADPFile
FTPsrvr
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Batch Service Level Management Beyond Notification
Advisor technology and real-time
simulation
Deep insight into flow construction,
statistics and job relationships
Ability to focus on where the
problems are likely to be (critical
path, time gaps)
Projection of job lifecycles
What-if scenarios to safely
“experiment” in operational
environment
Broad view across entire
Active Environment
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Managing Service Levels in a Constantly Changing Environment
Plan for future changes
-
Verify workload flow construction and
scheduling criteria
Forecast changes in workload, IT
infrastructure and the business
What-if scenarios enable analysis of
potential impact of changes on SLAs
Gain deep insight into workload
relationships
-
-
“3-D” view of future workload flows
with a graphical, tabular and Gantt
views
Batch Discovery adds Batch Services to
CMDB
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Self Service, a Catalog of Services and Mobility
BMC Control-M Self Service
Empowers Business Users
-
Leverage workload automation to support business functions without the need for domain
knowledge of scheduling tools
Delivers a Service Catalog
-
-
Enables business users to initiate
pre-authorized workload automation
services without tying up IT resources
Variable input provided via intuitive dialogs
using business terminology
Fully audited and controlled
-
Gain the benefits of self service without sacrificing control
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Extend BMC Control-M beyond traditional desktops with iOS
App for iPhone and iPad
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Continuous Resource Optimization
Dynamic Workload Management for Continuous Resource
Optimization
Respond to processing changes at the right time for the business
Align execution of workloads with the company's operational cycle
Optimize utilization of virtual and physical resources
Manage workloads in accordance to the business functions they support
Enable optimum hardware configuration through Dynamic Resource
Management
Cloud
Virtual
Amazon
EC2
VMware
Physical, Virtual,
Cloud
BMC
BladeLogic
Resource
Utilization
Monitoring
Dashboard
BMC Cloud Lifecycle Management
Control-M for Cloud
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Optimize Resources with CLM to Maintain Batch Service Levels
Control-M Batch Service is initiated
either automatically or via Self
Service
Control-M
recognizes a
potential SLA
breach and
dynamically
requests Cloud
Services (IaaS)
Servers
Cloud Service is
provisioned and
placed
Service
Governor
Cloud service is
de-commissioned
Upon completion of the business
service, Cloud resources are released
© Copyright 7/17/2015 BMC Software, Inc
Applications
Networks
Public Clouds
Storage
Database
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Control-M Workload Automation in CLM Service Offerings
User initiates a request for a Cloud
Service (PaaS) by selecting from
the Service Catalog
Applications
Networks
The Service is
Provisioned and
Placed
Service
Governor
Public Clouds
Storage
BMC Control-M
Workload
Automation
Database
Cloud Service is used as
long as desired
Cloud Service is
De-commissioned
© Copyright 7/17/2015 BMC Software, Inc
Service Blueprints
Servers
BMC Control-M
Workload
Automation
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Integrate IT Processes
Business Process and Server Automation Synergy
Business Applications are suspended
Business Applications are Running
as necessary
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Maintenance Window
Business Applications resume
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Managing Resource Optimization with BMC Atrium Orchestrator
BMC Control-M
BMC Control-M drives resource availability
-
Startup/Shutdown virtual machines
Migrate (vMotion)
Register/Update in ITSM
Motion
Request
Motion
Registration
What it Does
-
Enforces Change Management governance
Ensures configuration changes are documented
Updates CMDB dependencies
Benefits
-
Timely accuracy of service dependencies
Reduces staff effort
Reduces audit cost
Promotes compliance
Reduces audit exceptions and fines
© Copyright 7/17/2015 BMC Software, Inc
Initiate
Targeted
Scan
Document
Change
Discovery &
Dependency
Update
CMDB
Change &
Release
Management
CMDB /
CMS
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BMC Control-M Workload Automation
Single Point of Control
Self Service
Reporting and Analytics
Simple
Quick & easy conversion
Powerful
Application Integration
Automation of file transfers
Auditing, security, compliance
Dynamic BSM
Proven
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Learn more at www.bmc.com
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