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Changing job profile for train drivers Concepts at Deutsche Bahn International RailwaySafety Conference Volker Karbach Head of Train Operations, DB Regio Dublin, October 2006 DB Regio AG, , 17.07.2015 1 Following the rail reform in 1994, Deutsche Bahn was separated step by step into independent business units Current organisational structure (since January 2006) Deutsche Bahn AG - Supervisory Board Deutsche Bahn AG Corporate Functions Integrated Systems Rail Chief Executive Officer Chief Financial Officer Human Resources Infrastructure and Services Passenger Transport Economic and Political Affairs Transportation and Logistics Urban Transport Regional Transport Longdistance Transport Track Infrastructure Passenger Stations Energy Services Stinnes DB Stadtverkehr GmbH DB Regio AG DB Fernverkehr AG DB Netz AG DB Station & Service AG DB Energie GmbH DB Dienstleistungen GmbH Stinnes AG Service Functions Participating Interests (e.g. DB Autozug GmbH, S-Bahn Berlin GmbH) DB Regio AG, , 17.07.2015 2 Railion Schenker Railion GmbH Schenker AG Since 1996, DB Regio AG has been regionalised – the quality and efficiency of services has significantly improved as a result Performance of DB Regio AG against the competition – market share of competitors has risen from 8.5% (2001) to 15% (2005) Train performance 2001: 599 million train kilometres 550 million train kilometres DB Regio 2005: 632 million train kilometres total 539 million train kilometres DB Regio Passengers carried 2001: 40.4 billion passenger kilometres total 39.1 billion DB Regio 2005: 41.8 billion passenger kilometres total 38.9 billion DB Regio Personnel 1998: 14,957 train drivers 9,500 train attendants 2006: 12,600 train drivers 5,200 train attendants Punctuality targets 2000: 90% target attainment (regional trains) 2005: 91% target attainment (regional trains) Customer satisfaction 2001: Overall rating: a mark of 1 or 2 awarded by 33% of customers 2005: Overall rating: a mark of 1 or 2 awarded by 50% of customers Sales revenue 2005: DB Regio brings in 55% of the sales revenue for passenger transport and 30% of the sales revenue of Deutsche Bahn AG DB Regio AG, , 17.07.2015 3 The services offered by DB Regio AG have become more modern and attractive for today’s travellers Attractive services Modernised rolling stock Versatile distribution channels Improved information services for travellers DB Regio AG, , 17.07.2015 4 In practical rail transport operations, the triad of costs, quality, and employee satisfaction comes under the umbrella of safety Safety Regulations and Monitoring Restructuring of operational rules Costs Quality € Q Process optimisation / enhanced productivity Energy efficient driving Employee satisfaction DB Regio AG, , 17.07.2015 5 Information services to travellers Modular training Individually conceived further training in keeping with requirements More coaching for train drivers Staff rooms Health schemes The structure of the applicable regulations and instructions has been and is continuing to be revised - special focus on activity and target groups From regulation-related language and structure… § … to a focus on activity and direct contact in the “Züge fahren und rangieren” [“Train Driving and Shunting”] rule book … § § § “You are responsible as a train driver for the stabling or immobilisation of vehicles or train components, and for notifying the traffic superintendent accordingly.“ … and short-term instructions. DB Regio AG, , 17.07.2015 § § 6 With a view to enhancing productivity, train drivers’ activities during a working shift are being rearranged, or may even no longer be required Old notification 1 N IWD LC TT PS Train Train CS TT IWD LC TT PS Train Train CS TT New notification 1 (including negative notification) N: Notify, IWD: Inspect working documents, LC: Load card with electronic timetable, TT: Time travelled, PS: Preparatory services, CS: Concluding services Must the train driver notify a control centre when starting work? Must the train driver load his EBuLa card when starting work? Where does the train driver start and where does he finish work? Can the train driver also inspect his operational documents during breaks? DB Regio AG, , 17.07.2015 7 € The savings targets in the train operations sector based on energy- efficient driving styles are dependent on three levers € Ongoing improvement process (energy-efficient driving) Technical assistance systems ESF EBuLa (function which calculates recommendations to switch off traction current as part of the electronic working timetable) Energy consumption display Of which 40% Savings targets Implementation of IMS process Technical assistance systems Of which 50% Implementation of the IMS process Feedback talks on individual energy consumption Information notices on energy consumption (e.g. of lines, series, train numbers) Raising consciousness of train drivers Raising the consciousness of train drivers Training courses Competition among train drivers Communication on energy-saving issues Of which 10 % DB Regio AG, , 17.07.2015 8 To control the development of specific energy consumption, a monitoring system has been set up for passenger transport Status: Dec. 2005 – DB Regio (diesel) Status: Dec. 2005 - DB Regio (traction current) Specific energy consumption [kWh / train unit km] Specific energy consumption [kWh / train unit km] 10,5 10,0 9,5 € 1,35 AW 1,30 IST 1,25 ZW 1,20 AW IST 9,0 1,15 ZW 1,10 8,5 % -2,4 +0,7 -1,2 -1,3 -1,0 -0,7 -0,7 -0,2 -1,1 -1,3 -1,0 -0,4 1,05 % -3,2 -0,2 -1,7 -2,6 -2,1 -1,4 -2,0 -1,6 -0,4 -0,2 -0,3 +0,1 1,00 T.04 -0,2° 2,7° 4,4° 9,7° 11,9° 15,5° 17,1° 18,9° 14,5° 10,3° 4,5° 1,3° [°C] T.05 2,3° -0,8° 3,7° 9,6° 13,1° 16,6° 18,5° 16,3° 15,5° 11,3° 4,4° 1,1° [°C] 1 2 3 4 5 6 8,0 T. 04 -0,2° 2,7° 4,4° 9,7° 11,9° 15,5° 17,1° 18,9° 14,5° 10,3° 4,5° 1,3° [°C] T. 05 2,3° -0,8° 3,7° 9,6° 13,1° 16,6° 18,5° 16,3° 15,5° 11,3° 4,4° 1,1° [°C] 7,5 0,95 . 1 2 3 4 5 6 7 8 9 10 11 12 Month . Source: EIS 3.2 (adjusted to allow for timetable effects) AW: starting value ZW: target value Ist: actual value DB Regio AG, , 17.07.2015 9 7 8 9 10 11 12 Month Passenger information system links and improves timetable and scheduling data – train drivers are involved in the chain of information Q Target data (DB timetable) Actual data (trains travelling) Passenger information (target data and actual transport control data improved on the basis of DB Regio Automatic information by RIS-RegioZug [RIS = Passenger Information System] DB Netz / traffic managers (Fdl) Train number notification system LeiBIT input and output station DB Netz / control centres of external dispatchers DB Station&Service / IRIS announcers and service employees DB Fernverkehr / DB Regio Long distance transport conductors with RIS Zub Train attendants for local transport with RIS KiN DB Regio Traction unit with RIS-Tf Passenger transport RIS server Status as at 03.03.2006 DB Regio AG, , 17.07.2015 prognosis) Transport Management Information System (ISTP for Passenger Transport Passenger Transport / DB Dialogue - Einstein RIS online (internal) Passenger Transport / e-commerce - internet RIS online (external) Passenger Transport / e-commerce - WAP RIS mobile Passenger Transport / connecting transport RIS connections DB Systems / European Timetable Centre European Travel Net (ETN) database 10 PDA for train drivers envisaged so as to improve information for passengers – functional extension of mobile communications planned Support of passenger information (e.g. information about connections, delays, announcement texts, telling passengers which side to leave the train) Ankunftsprognose Frankfurt-Höchst Abf. +15 Ausbuchen Nächster Halt In the planning phase: Personal telephone / e-mail account Private calendar function Connection to the Deutsche Bahn intranet DB Regio AG, , 17.07.2015 11 Q Experienced team leaders lead our train drivers and support employees on the basis of hands-on coaching Key tasks Professional management, coaching, practical training Providing qualifications for train drivers (e.g. competence interviews) Information in case of irregularities Disciplinary management (annual interviews with employees) Train driver team leaders Adherence to working hours and leave periods Secondary tasks DB Regio AG, , 17.07.2015 12 Supervision of train drivers (based on Directive 408.1111) Tasks based on regional areas of emphasis The path we have embarked on is the right one – we continue to be on track Many changes have developed the job profile of our train drivers in the direction of becoming customer-focused suppliers of transport services. Neither the great number of changes nor the speed with which they have been “got on track” has had any negative effect on the safety of our rail transport operations. DB Regio statistic 2005: only 0.3 accidents for every million train path kilometres DB Regio AG, , 17.07.2015 13 Thanks for your attention! DB Regio AG, , 17.07.2015 14 Content B DB Regio AG, , 17.07.2015 Backup 15 Driver‘s licence Initial training Supplementary modules Modular layout facilitates the training of traction unit drivers in exact correspondence with requirements, as illustrated in the following examples Long distance transport Freight transport Local transport Requirement related selection: e.g. another train series, door safety etc. Requirement related selection: e.g. waggon inspector etc. Requirement related selection: e.g announcer training etc. Practice trips + vehicle Practice trips + vehicle Practice trips + vehicle Special train technology (diesel or electric traction) Special train technology Special train technology (diesel or electric (diesel or electric traction) traction) Basic principles of behaviour Basics of train technology Rail operations Duration of training, depending on area of deployment: 4.5 to 8 months DB Regio AG, , 17.07.2015 16 Q The further training of traction unit drivers is planned in keeping with requirements in conjunction with the train driver team leaders and training directors Requirements relating to central or regional mandatory issues or local special features Changes in production planning, technology or working processes Direct and indirect supervision (comparison of target with actual values) Competence interview Teaching One to one interviews CBT Indirect Direct Einzelgespräch Simulatortraining supervision DB Regio AG, , 17.07.2015 supervision 17 Q Practical training The general challenges faced by DB Regio AG have led to changes in the professional profile of train drivers today VK (VS) DB Regio AG, , 17.07.2015 18