Live

@edu!

Roxie Mitchell Senior Solution Specialist, Higher Education & K-12 M i c r osoft C o rpora ti on

Microsoft Software + Services

Power of Choice The Best of … • User Experience – Rich UX, offline access – Familiar Experience – Anywhere access – Form factors and mobility • IT Experience – Management and compliance – Advanced security – Economies of skill – Premium business continuity

Software + Services

2

“I need control, direct access, and granularity over my student email” “I want to reduce spam, and protect my students” “I need to save time and money: resources and budget is tight ” ADMINISTRATION “I want to reduce administrative burden: needs to be automated” “States and Districts want to strengthen online connection to students” “I want to provide students more innovative tools, but email is my primary concern”

Live@edu Mail via Exchange Labs

Product description

• 10GB mail / calendar / contacts for your institution • Enterprise messaging email based on Exchange • Secure, encrypted service • Outlook, OWA, Pop, IMAP, and Mobile access • Integration with school portal, or other on-premise systems

Value to institution

• Provide an official school email, that integrates with your on-premise environment • Reduce costs and save time • Rich environment that allows administrators control and direct access

Value to student

• Alumni email enables students to maintain their network of peers after graduation • Students can forward mail to personal email account • Allow students to use multiple aliases

• Message tracking logs: identify if a mail was delivered or not (* for mails sent from within the service) • Cross mailbox search enabled for Administrators Fall, 2008 • Encrypted end to end • Remote Power Shell: command line access to your data for rich administration and reporting • Web-Services Enabled: Integrate your student mail directly with your portal or other system • Journaling: copy messages sent or received from a specific mailbox to any SMTP address (* Jan 2009) 5

• Spam and Virus Filtering is handled by Microsoft • Email content is not scanned, privacy is a top concern Restrict the use of your student email system: • Anti-bullying: Leverage journaling to monitor problematic student accounts • Bad word lists : Flagged emails never make it past the rich text filters you set up (* these rules are set programmatically) • Create an electronic fence: Lock down mail to a domain – restrict who your students can email to, or receive mail from 6

Reduce Administrative Burden: Integrate your on premise environment with your off-premise email

• Leverage the data you already have: Create accounts directly from data in your student directory! (LDAP, AD, Oracle, etc) • Teachers and Staff can show up in Address Book * via mail enabled contacts or GAL Sync (Jan 2009) • Shared free / busy between students and with teachers! * if users have Exchange 2007 on premise (Jan 2009) • Dynamic Distribution Lists supported • Web-Services Enabled: Integrate your student mail directly with your portal or other system

>>

Anytime, Anywhere Access to your email.

Full Exchange end-user experience: Outlook, Outlook Web Access, Mobility, POP, and IMAP 8 / 55

Brand your schools OWA Page

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“Email is so ‘Yesterday’ ” “There’s no one place to access my group project work” “I want to an easy way to communicate with my teachers” “I already have 4 email accounts, give me something cool” STUDENTS “I don’t want to wait for my teacher to create a site for me, EMPOWER ME” “I have to store schoolwork in my email because there’s no where else to put it””

“I can’t use personal email accounts for students, but there is no official school account” “Give me an easy way to communicate electronically with my students” TEACHERS “I’d love a web based project folder that I can create and control” “Give me easy tools to leverage in my classroom” “I want to collaborate with other schools in my district” “I need an simple way to share content with parents”

Live@edu is Much More than

just

e-mail.

Exchange Inbox Calendar Contacts Collaborate Office Live Workspace Shared View SkyDrive Windows Live Spaces [email protected]

Password: ******* Communicate Mobile Alerts Messenger Mobile More in Beta…

Office Live Workspaces

Product description

- Built on SharePoint technology - Empowers students, teachers, and staff to create their own collaboration workspaces!

- Store up to 1000 documents for Collaboration (1GB of additional storage space) - You control who can view or edit your content

Value to institution

• Provide users with a tool that allows them to work together for both school and personal needs • If you’re not currently offering storage to students, this can be a new offering with ZERO costs • Can be offered to teachers/staff – so all that is needed is internet connectivity

Value to student

• Provides a collaborative workspace for students can work together on projects • Share files with others without having to email, and while being updated as things change within workspace • Can view files directly within the browser

Office Live Workspace

- Built on SharePoint technology - Empowers students, teachers, and staff to create their own collaboration workspaces!

- Store up to 1000 documents for Collaboration (1GB of additional storage space) - You control who can view or edit your content

Great additional functionality: - Integrates directly with Microsoft Office XP, 2003, and 2007 - Store multiple versions of a document, to roll-back to a previous version if necessary Sign up to receive ‘alerts’ when a particular document has been changed - Also create web notes and lists directly in the browser

SkyDrive

Product description

• 5GB of hosted file storage • Think of this like a thumb drive on the web • Fully accessible via web-browser • Can have folders that are: • private • shared with others, or • open to anyone on the Internet

Value to institution

• If offering storage to students today, this can replace current offering and provide greater disk space • If not offering storage to students, this can be a new offering with ZERO costs.

• Can be offered to teachers/staff – so all that is needed is internet connectivity

Value to student

• Students don’t need to carry thumb drives that can get lost or stolen • Provides students with storage that can be accessed anywhere that they have internet connectivity • Can easily share with others as well as have private information

Share large files with SkyDrive: a password protected 5GB Virtual Hard Drive

No more storing files on a easily lose able USB stick, users can now post their files in the cloud for anytime, anywhere access!

Collaborate in Real-Time with SharedView

• Share your entire desktop or specific applications with up to 15 remote users • Work together in real time and simultaneously edit documents

New Appointment Select a Contact Erik Desbois

Demo

Two Easy Ways to Deploy Live@Edu

OBJECTIVE

“I want the simplest way to automate account updates, but still maintain granular control over provisioning ”

DEPLOYMENT OPTION

Option #1: Remote Powershell (batch export and upload) “I want the most full-feature way to automate account updates” Option #2: Identity Lifecycle Manager (ILM) * This is a advanced deployment scenario - You set the User Name and Password * students can reset their passwords online - You choose the domain address - Point your MX record to our servers - Automate the account creation between your Student Directory and the Live@Edu service

Why Live@edu?

• • •

Access & Control

: direct access and control over your data with discovery functionality right out of the box!

Security

: built right in, no additional costs or admin console to manage

Global Address List and DL support

: add faculty and staff members, determine who can create DL’s • • •

Tools that students will leverage

sharing!

: 11GB of additional collaboration and virtual file storage capabilities w/ real time

Privacy

: Content is never scanned for targeted ads

Enterprise features

: ActiveSync support, integration with SharePoint & other on-premise systems

Cost / Satisfaction Benefits

Cost Benefits

•Reduce infrastructure costs: less servers and less disk space needed •Reduce costs associated with backing up both email and disk space for student portion •Reduce costs associated with protecting from viruses and spam for student email •Re-deploy infrastructure and resources to other strategic projects •Microsoft Live@edu services are FREE for students/ alumni/ and parents •Many Live@edu offerings can be used by school / district / state for teachers / staff •Integration with school systems

Student Satisfaction

•Provide students with the SPACE they want and are looking for ( many students forward email due to small space offered at school ) •Provide students with a way to communicate at school, even after they graduate!

•Provide students with new collaborative offerings that work the way they do: on-line and collaboratively •Provide students with tools that will allow them to access their files across multiple devices, at anytime

1) •

Next Steps

It’s Quick and East to set a pilot up – takes less than 24 hours!

You can set a pilot up for your IT Staff, a small group of students, etc. You can have 5 or 500 people in a pilot (no limit) • Email:

[email protected]

to get started!

2) Visit one of our Sites to Learn More about Live@Edu: • IT Admin Site:

http://get.liveatedu.com

• Student Site:

http://my.liveatedu.com

• Marketing Site:

http://go.liveatedu.com

3) Get Deployed

Any Questions?

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FAQ’s

•

Can my teachers and staff use Live@Edu?

Your teachers and staff can use it in two ways: A) Teachers and Staff can use all of the collaboration portions of Live@Edu but stay with on-premise email • B) Teachers/Staff can use ExchangeLabs, but there are additional conversations that we need to have regarding price

Who handles helpdesk calls?

School support issue:

Microsoft provides full Live@edu support to the school, with 24/5 access. We also have rich support SLA’s

Student support issue:

We provide 24/7 web-based support for email and services, but the school provides phone based support

•

Are there any ads in the environment?

There are no ads in the web environment for students, Teachers, and staff. Non-students (parents, alumni, etc) will • eventually have ads in the environment (sometime in 2009) (if you use MSN messenger there are ads for anyone)

Do I have full administration capability?

Email: You have full administrative capabilities in email. You can access student mailboxes via impersonation, turn on transport journaling, delete an account, etc Other Services: You do not have administrative capabilities in these services. You can delete a student account for inappropriate conduct, or have Microsoft remove content.

•

What about back up and storage, and accidental deletions?

Back-up and Storage:

We store our content on three redundant servers. We have HVAC systems, rich security, etc.

Deletions:

Content is stored in the deleted items folder for 15 Days. It will then be available in the recovery items folder for an additional 15 days.

•

Is there a way that I can restrict the non-email services for Live@edu?

While you can restrict access to the services via your firewall and choose not to promote them, students can still access them when not at school

•

How long does it take to deploy?

Deploying the technology is the easy part! What usually takes some time is: 1) Testing the service: It is extremely important to test the service! Please pilot small groups, and make sure this service meets your requirements.

2) There are a lot of internal upfront decisions you’ll need to make, such as: Are we going to restrict domains? Do we have an acceptable use policy (AUP) in place? How are we going to handle students who violate the policy?

Will each district use their own domain? Each School?

Do we want to have a global address book? If so, are we going to restrict it (so HS students can only see other HS students, etc)