Transcript University Hospital
Physician Orientation Guide 2013-2014
Welcome to UC Health University of Cincinnati Medical Center
On behalf of the Board of Directors, Administration, and staff, welcome to the Medical Staff of University Hospital! We’d like you to realize the full potential our outstanding staff and facilities offer you and your patients. To help orient you to UCMC, you will find some of the key information you’ll need to make your time here more productive. The Medical Staff Office (584-2320) is also available to answer any questions you may have about the logistics of finding your way about the system. You may print the orientation certificate included in the module and fax to 513-585-8049, or bring with you to the Medical Staff Office when you come for your hospital badge. If not completed, you’ll be asked to complete in the Medical Staff Office.
Patient Safety Stories and Safety Quiz
Included in this module are patient safety stories – real events that happened here.
There is a brief True/False quiz at the end of the safety slides. There are no passwords needed for the quiz. We believe these lessons are important and so taking the quiz is mandatory.
Getting Started
The following slides give a brief overview of the systems and processes you will use at University Hospital. There are summary slides that you may print or save to use for later reference.
UC Medical Center
Our Mission is to:
Provide life-changing patient-centered
medical care
.
Drive innovation through groundbreaking
research
.
Educate
and inspire the next generation of health care professionals.
Our Vision
Is to be the region’s quality health care partner and a national leader in solving complex medical problems
.
Cincinnati Childrens Hospital Eden Garage – Physician Parking College of Medicine Critical Care Pavilion Main Hospital
Hoxworth Resident
Goodman
Clinics
Patient Garage Medical Arts Barrett Building Cancer Center Vontz Center
Medical Staff Leaders
Keith Wilson, M.D.
Chief of Staff July 2012- June 2014 LeAnn Coberly, M.D.
Chief of Staff- Elect July 2012- June 2014 Andrew Filak, M.D.
Designated Institutional Official and Vice President for Education
Hospital Senior Leadership Team
Lee Ann Liska President and CEO John Deledda, M.D.
Vice President, Medical Affairs and Immediate Past Chief of Staff Robert Wones, M.D., UC Health Chief Informatics and Quality Officer Nancy Barone, EdD, MSN, MBA, FACHE VP, Chief Operations Officer
Hospital Senior Leadership Team, continued
Jen Jackson VP, Patient Care Services Tana Casper VP, Diagnostic and Professional Services Doug Arvin VP, Finance Clarence Pauley VP, Human Resources
Patient Safety Philosophy
People want to do a good job. Our challenges are to support our people by a strong culture of safety and the design of safe work processes.
The Two Faces of Quality in Health Care
Performance Improvement
How do we do good things 100% of the time?
Patient Safety
How do we make errors 0% of the time?
Professional Conduct
Code of Conduct:
Each member of the Medical Staff at UC Medical Center is expected, at all times, to act in a manner that demonstrates appropriate professional behavior, ethics and integrity. The Code of Conduct was included in your application packet.
Reports of inappropriate behavior may be made by patients, family, or staff. These reports are reviewed by medical staff leadership and addressed through a formal process.
Impairment:
The impaired practitioner is one who is unable to practice safely due to a physical or mental illness, including deterioration through the aging process or loss of motor skills, or excessive use of abuse of drugs, including alcohol.. There is a non-punitive process to identify and assist impaired practitioners regain full functional status Any member of the Medical or Allied Health Staff may request assistance through self-referral if he/she feels such assistance is needed.
Professional Dress Code
Physicians are expected to look like doctors
• • • • • • Scrub wear must be covered with white coat or blazer/sport coat outside of procedural areas No bare legs or open-toe shoes Slacks, Pants, trousers - No denim Oxford shirt, sweater, blouse Skirts and dresses professional length Fleece jackets must have UC Health/UC Physicians or UC College of Medicine logo
Physician Identification Badge
All credentialed providers must wear Hospital ID badge while on hospital premises.
Your badge is required for EPIC sign-on The badge will give you access to hospital-secured areas and after-hours perimeter access
Physician Identification Badge
To obtain badge, you must present to the Medical Staff Office with a state or federal photo ID
• You cannot obtain badge until after you receive official notification that your privileges are approved • You can activate your badge for EPIC access (“tap badge”) at multiple locations throughout the hospital. You must complete EPIC training before tap badge can be activated.
Hospital Privileges
Your approved privileges will be available for viewing on the UC Health intranet. This is a secure site available within UC Health firewall.
http://jhs-almach/iPrivileges_UH Type in provider name or privilege keyword to search, then click on the name to view privileges and other information. If you have any questions about your approved privileges, contact the Medical Staff Office at 584-2320
Clinical Data System
The hospital uses
EPIC
as the Electronic Medical Record for inpatient and outpatient services Physician training will be required prior to providing patient care. Training is customized according to your medical specialty
A member of the Training Department will contact you to set up training or test-out, as appropriate 585-6983 (5-MYTD) • Fax: 585-6304 • UC Health Business Center • B-BAP [email protected]
Emergency Procedures Guide
Yellow Emergency Guides are located throughout the hospital in all areas, over 400 locations. Please use the flip charts inside for instructions in an emergency
Additional information for physicians is available on the hospital intranet, under the heading “Physicians”
Website address http://intranet.uchealth.
com “Physicians” 5 th option on menu bar
EPIC HELP 585-6983 (5-MYTD)
You may view EPIC information on the Hospital intranet at http://intranet.uchealth.com/Epic The site contains many helpful resources including Job Aids Frequently Asked Questions about EPIC Tips and Tricks EPIC Updates EPIC newsletters
Privacy and Data Security are Important!
Don’t Access Your Own Chart in Epic
Don’t Access Family Members’ Charts in Epic
Don’t Loan Passwords or Badges
Don’t Leave Signed-On Computers Unattended
Dictation
Epic’s Health Information Management (HIM) system will work in conjunction with UC Health’s clinical cycle applications Contact Transcription Services @
513-585-7100
for initial set-up or e mail to [email protected]
Transcription Services will provide your setup and email instructions.
A dictation pocket guide is available on request.
Medical Records Completion
• https://uchealthview.uchealth.com
You are expected to review your records on a regular basis (at least weekly) and complete any that are flagged as incomplete.
• You will receive notices by e-mail, or in your Epic in-box, if your records approach 30 days past due. You may be suspended and unable to schedule, admit or take call if your records reach suspension level
Education Modules
Education Modules are offered for specific training, privileges, and ongoing education.
The modules taken at UC Medical Center are accepted at other UC Health Hospitals for similar privileges • Annually, there will be a assigned.
Patient Safety Module
developed specifically for physicians. It will be short and very relevant for physicians. The module is set up as Survey Monkey with no passwords required. Please take this when •
EPIC Training
– Modules or test-out will be assigned by Training and Development according to your needs •
Procedural Sedation for Physicians
and privilege request – an online course is required in addition to ACLS certification. This will be assigned based on your specialty
We invite you to join us…
We sponsor two social events each year and hope you will be able to join us •
Summer Baseball Game
friends, family, and colleagues. We’ll select a game sometime in August or September.
- come cheer on the Cincinnati Reds with •
Physician Ball
– a formal dinner and dance held in February. Newly credentialed physicians will receive complimentary tickets. It’s a blast – don’t miss it!
You’ll receive information by e-mail or at home
Summary – SAVE this page for future reference • EPIC training: Training and Development: 585-6983 (5-MYTD) or [email protected]
• Dictation Instructions: Contact Transcription Services or 513-585-7126 [email protected]
• OR Locker: Contact manager in the area where you will be working. • Healthbridge:Collaborative healthcare network serving the Greater Cincinnati Healthcare Community – provides authorized users secure access from home or office to hospital clinical applications. http://oldwww.healthbridge.org/sslvpn help/index.htm
.
• Other physician information and resources can be accessed at UC Health intranet. http://intranet.uchealth.com/Pages/home.aspx Select physicians from the names listed across the top banner This is a secure site available from Hospital or UC computer network. Selections include: Annual Safety Training, Cancer Staging Forms, and uptodate.com, ZynxHealth, and other reference links
*To print, go to menu bar, File – Select Print from drop-down menu. Select “current slide” from middle of page. Press OK to print to selected printer.
Hospital Contacts
Some names and numbers you may need
Medical Staff Office Vice President Medical Affairs Chief Quality and Informatics Officer Chief of Staff Chief of Staff-Elect Chief Executive Office Chief Operating Officer Chief Nursing Officer Medical Records 584-2320 584-8090 584-8009 558-1890 558-5295 584-7064 584-8315 584-9082 Admitting and Transfer Referral Center 584-8144 John Deledda M.D.
Robert Wones, MD Keith Wilson M.D.
LeAnn Coberly, MD W. Brian Gibler, M.D.
Nancy Barone Jen Jackson Anita Walton 584-0141, 584-4625 Laboratory Services Service Response Center 584-7800 [email protected]
[email protected] [email protected]
584-3700 Option 1, Micro, Option 2, Reference, Option 3, BB, Option 4:Lab [email protected]
UCHealth IST Help Desk Graduate Medical Education Office Parking and Badge Office Transcription Services EPIC Training 585-6972 (MYPC) 584-1705 584-7318 585-7126 585-MYTD Lisa Boydston Brandi Day Ashley Brinkman Ken Keyes [email protected]
*To print this page, go to menu bar, File – Select Print from drop-down menu. Select “current slide” from middle of page. Press OK, slide will print to selected printer.
Certificate of Completion
__________________________________ Print Name Has completed Physician Orientation Module __________________________________ Applicant Signature Date _________________________________ Medical Staff Office Receipt Date
Print this slide and return to Medical Staff Office – Fax 584-5501 or [email protected]
*To print, go to menu bar, Select “File“– Select Print from drop-down menu. Select “current slide” from middle of page. Press OK to print to selected printer.