Transcript Company Update - Total Resource Management

How to Approach EAM Using an
Integrated Asset Management Strategy
Presented by: John Eschmann, VP Strategic Consulting
July
July16,
16,2015
2015
Total Resource Management Introduction
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Founded 1993, ~75 employees, 5 office
locations
Consulting and Technology
Enterprise Asset Management Solutions
TRM Software Solutions
Partnerships with IBM/MRO, Symantec,
HP/Mercury, Conquest Systems, Syclo,
Spescom, and others
©2006 Total Resource Management, Inc.
TRM – A Consulting and Technology Company
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Business Process Consultants
We help you define how your asset management practice
should be --- before we help implement the technology to
support it.
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Enterprise Asset Management Solutions
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Implement
Upgrade
Integrate
Migrate
Systems Engineering Solutions
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Configuration Management
– Applications Performance Management
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Training Solutions
Software Solutions to automate processes
©2006 Total Resource Management, Inc.
Our Presenter
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John Eschmann
 MBA, MS MIS, PMP
 Total Resource Management
 Vice President-Strategic Consulting
 Office: 703-548-4285
 [email protected]
 www.trmnet.com
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©2006 Total Resource Management, Inc.
A Framework for Improvement
Strategic Presentation
July
July16,
16,2015
2015
Integrated Asset Management
A strategy to optimize your investment in
assets, by defining a combination of
People, Processes and Technology
to drive Maintenance, Repair, and Operations
(MRO) costs down and extend the useful
life of critical assets.
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©2006 Total Resource Management, Inc.
Essential Components For IAM Success
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Top Down Leadership and Support
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An Asset Management Strategic Plan
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People and Processes Aligned with Mission
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The Right Technology
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©2006 Total Resource Management, Inc.
IAM – Role of Leadership
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Executive Leadership Provides:
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Non-compromising vision of success
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Encouragement and innovation
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Employee participation
LEADERSHIP MUST STAY INVOLVED
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©2006 Total Resource Management, Inc.
IAM – Asset Management Strategic Plan
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©2006 Total Resource Management, Inc.
Establish Rules of the Road:
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Asset portfolio management
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Lifecycle management
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Maintenance management
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Best practices
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Performance measures
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Continuous improvement
IAM – Change Management Plan
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Define the culture
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Establish clear direction
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Build a communication plan
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Solicit input and ideas
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Create teamwork
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Find the rally point
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Build consensus
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©2006 Total Resource Management, Inc.
IAM – Use The Right Technology
Life-Cycle Decision-Making
Increased Asset Reliability
Increased Asset Availability
Maximized Labor Efficiency
Reduced MRO Costs
Critical Systems Integrated
Standardized Processes
Accurate Inventories
Standard Asset Profiles
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©2006 Total Resource Management, Inc.
Plan
Construct
Maintain
Upgrade
Dispose
Impacts of a Poorly Planned CMMS
Loss Revenue or Mission Impact
Unknown MRO Costs
Excessive Labor Utilization
Critical Equipment Failures
Redundant Purchasing
Parts Unavailable
Inefficient Work Scheduling
Non-Value Work Processes
No Cost or Failure Analysis
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©2006 Total Resource Management, Inc.
Plan
Construct
Maintain
Upgrade
Dispose
Developing an IAM Strategy
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Our approach will clearly
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Determine the current state of asset portfolios
Define As-Is asset management capabilities
Compare results to Industry Best Practices
Identify areas of pain and inefficiency
Provide a value-added solution and ROI
Create a realistic transition plan
Identify Key Performance Indicators
Define a method to optimize results
©2006 Total Resource Management, Inc.
IAM Considers The Complete Asset Lifecycle
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Link asset lifecycle
phases with valueadded data
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Focus on Maintenance
Management
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Defines requirements
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Drives Improvement
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Develops the most
efficient capabilities
– People
– Processes
– Technology
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©2006 Total Resource Management, Inc.
TRM uses a phased approach
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Primary Phases of IAM
TRM analyzes the organization, objectives, assets, people,
processes, technology, data, and deficiencies to develop a
sound, value-driven future solution for asset management
©2006 Total Resource Management, Inc.
Begins With a Framework of Capabilities
STRATEGIC PLANNING
ASSET MANAGEMENT
Requirements
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3
CONSTRUCT
MAINTAIN
Engineering
Design
Permitting
Contracts
Estimating
QA
Requirements
Project
Management
Work
Management
Building
Commissioning
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5
DISPOSAL
Cost Estimates
Project
Managmeent
Financial
Services
Approval
Work
Management
Labor
Management
Inventory
Management
Supply Chain
Management
Vendors
©2006 Total Resource Management, Inc.
MRO Materials
Management
Supply Chain
Management
MRO Materials
Management
ENABLING SYSTEMS AND INTERFACE REQUIREMENTS
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Labor
Management
Inventory
Management
UPGRADE
Scheduling
Human
Resoruces
Construction
Technology
PERFORMANCE MEASURES
A framework of
asset
management
capabilities,
based on
industry Better
and Best
practices . . .
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PLAN
“As-Is” Capabilities Validated by 3 Sources
TRM uses three
sources of data to
ensure accuracy
when defining current
asset management
capabilities
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©2006 Total Resource Management, Inc.
Online Surveys
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TRM uses online
surveys to
quickly capture
critical data with
a minimum
impact on
stakeholders
daily workload.
©2006 Total Resource Management, Inc.
As-Is Processes
15.1 Work Initiation
Key:
Decision
No
15.1.8
WO Status
Waiting
Approval
Handheld
Access/
Entry
Process
Terminator
A
15.1.4
Contact
Maintenance In
Person
Planning
15.1.5
Maintenance Issues
Discovered
A
15.1.9
Screen New Work
Requests/Calls
©2006 Total Resource Management, Inc.
15.1.6
Emergency
15.1.7
In-House
Yes
Yes
Emergency
In-House
15.1.10
Valid and NonDuplicate?
Yes
15.1.12
Add Additional
Details
Other Work
Pending
No
Yes
15.1.15
Work Resolve
Issue?
15.1.11
Cancel WR
Notify Customer
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NonSystem
Process
15.1.2
Create WR in
EAM System
15.1.3
Call WR Into Call
Center
Maintenance
Working with
your team –
TRM will
develop details
of your As-Is
practices and
document the
results for
analysis
Operations
15.1.1
Maintenance Issues
Discovered
Desktop
Entry
Yes
Work
Planning 1
No
15.1.13
Convert WR into
WO
Predictive
Maintenance
No
15.1.14
Receive WR from
Capital Project
Capital
Upgrade
Existing Capabilities Are Rated for Maturity
STRATEGIC PLANNING
. . Analytic
results are
rated to find
and define
opportunities
for improving
asset
management
capabilities.
ASSET MANAGEMENT
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3
CONSTRUCT
MAINTAIN
Engineering
Design
Permitting
Contracts
Estimating
Construction
QA
Requirements
Project
Management
Work
Management
Building
Commissioning
Inventory
Management
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5
UPGRADE
DISPOSAL
Cost Estimates
Approval
Labor
Management
Work
Management
Labor
Management
Supply Chain
Management
MRO Materials
Management
MATURE
Scheduling
Legend
Project
Managmeent
Inventory
Management
Supply Chain
Management
REQUIRES
IMPROVEMENT
NOT
IN PLACE
Human
Resoruces
NOT
ASSESSED
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©2006 Total Resource Management, Inc.
Financial
Services
Vendors
ENABLING SYSTEMS AND INTERFACE REQUIREMENTS
MRO Materials
Management
Technology
PERFORMANCE MEASURES
Requirements
1
PLAN
To-Be Recommendations
Working with your
team, TRM develops a
comprehensive list of
recommendations, cost
benefits, and a final
report that is vetted
and revised to meet or
exceed customer
expectations
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©2006 Total Resource Management, Inc.
Measure Performance for Improved Planning
We help you
determine the
value-added Key
Performance
Indicators that will
help you develop
a Continuous
Improvement
Program and
make better
maintenance
management
decisions
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©2006 Total Resource Management, Inc.
IAM Summary
STRATEGIC PLANNING
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Complete framework for
Integrated Asset Management
Extend asset useful life
Reduces MRO cost and Total
Cost of Ownership
Full stakeholders involvement
Quickly identifies pain-points
Phased approach
Teaming environment
Based on Better and Best
practices
Practical implementation
methods
©2006 Total Resource Management, Inc.
ASSET MANAGEMENT
Requirements
1
2
PLAN
CONSTRUCT
Engineering
Design
Permitting
Contracts
Estimating
3
Construction
QA
MAINTAIN
Project
Management
Work
Management
Building
Commissioning
Inventory
Management
4
Cost Estimates
Scheduling
Human
Resoruces
Project
Managmeent
Financial
Services
DISPOSAL
Approval
Work
Management
Labor
Management
Inventory
Management
MRO Materials
Management
Supply Chain
Management
Vendors
ENABLING SYSTEMS AND INTERFACE REQUIREMENTS
MRO Materials
Management
Supply Chain
Management
5
UPGRADE
Requirements
Labor
Management
Technology
PERFORMANCE MEASURES
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