Transcript Presentation Title - NAHU - National Association of Health

NAHU Learning Institute
Know How to Find
NAHU Professional Resources
Farren Baer
© 2011, National Association of Health Underwriters • www.nahu.org
Are you aware of the resources
available at your finger tips?
• Do you know who resides on the National Professional
Development Committee who can help and a phone call away?
http://www.nahu.org/about/committees.cfm
• Professional Development Programs
• Online Learning Institute
• Certifications and Designations
• Compliance Corner
© 2011, National Association of Health Underwriters • www.nahu.org
Professional Development
• Program Development
– Our national office provides program that can be delivered to the
membership:
• Discounts
• Credentials
• Continuation Credits and Student DOI Reporting
• Chapter Revenue
• Member recruitment incentives
© 2011, National Association of Health Underwriters • www.nahu.org
NAHU’s Professional Development
Promotes Chapter Success Through:
Information gathering entails learning what the members of your association need and want
educationally and what will motivate them to participate national and locally.
Planning involves assisting with ideas with developing an education plan for the year that includes schedules
for speakers, CE seminars and forum discussions, as well as the topic(s) that will be emphasized by each one.
This is the blueprint for the local association professional development year. Your national committee
possesses many preplanned resources that are available at the chapter’s finger tips. It is our responsibility to
inform our chapters.
Marketing is the process by which the chapter and national office are responsible for communicating the
benefits of all programs available to members and chapters with rebate and revenue opportunities. By
conducting a promotion campaign (web training, attending local meetings etc.,) attendance for programs will
be increased. Before developing a marketing plan, it is important to have a general understanding of the
various means of delivery, discount programs, partner involvement and student services offered.
Implementation, Be knowledgeable about how all of our professional development resources can be delivered
and accessed.
Evaluation and feedback/reporting, your collected information from all state/local chapters is valuable to the
national committee and staff. This information is shared to better assist national with improving on the value
we offer through member benefits.
© 2011, National Association of Health Underwriters • www.nahu.org
Collaborate with Thought Leaders
• National partnerships with other organizations:
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The American College
NetStudy
The Corporation for Long Term Care
Healthcare Administrators Association
Total HIPAA Compliance
Benefit Selling
National Underwriter
International Foundation for Employee Benefit Plans
The Society for Financial Advisors
Integrated Benefits Institute
© 2011, National Association of Health Underwriters • www.nahu.org
Certifications
Chapter Classroom and Self Study
© 2011, National Association of Health Underwriters • www.nahu.org
Certifications
Chapter Classroom Study
NAHU will provide:
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The course instructor(s)
All course handout materials delivered to location
Primary promotion of the event
Continuation education credits and student DOI reporting
Exam and all exam costs
Student service support call center
Online or onsite registration processes
© 2011, National Association of Health Underwriters • www.nahu.org
Designation Programs
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REBC – Registered Employee Benefits Consultant
CLTC – Corporation for Long Term Care Certification
CEBS – Certified Employee Benefit Specialist
CSFS – Certified Self-Funding Specialist
Providers: The American College, Corporation for Long Term Care,
Health Care Administrators Association, International Foundation of
Employee Benefit Plans
© 2011, National Association of Health Underwriters • www.nahu.org
Understand the distinction between
certifications and designations.
Your credibility depends on it.
Classroom and Online
Regulators and company compliance departments are more often
scrutinizing “weekend” designation programs, which has led to a
concerning level of confusion in the marketplace of what constitutes
appropriate standards of professional education. Understanding the
distinction between a certification that allows you to become an
expert on one topic and the rigor of study required for an industry
designation that allows you to be an expert on many topics is
important.
© 2011, National Association of Health Underwriters • www.nahu.org
Transparency and Clarification
How You Use Accreditation
Guidelines are designed to help companies and individual professionals conduct due
diligence and make determinations about which programs of study they will reimburse
and allow for business card use. NAHU is a non-profit educational provider with a high
level of accreditation. For full transparency and clarification, we established a checklist of
points for consideration based on our history and code of ethics.
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NAHU is a not-for-profit entity
NAHU as a provider maintains regional accreditation; the highest level of accreditation available
NAHU as a provider upholds a long tradition and history of educational offerings that dates back to
1930 (i.e. DITC, RHU and REBC)
NAHU course examinations are proctored and “closed book” by state requirements and generally
should exceed a 80% pass rate for the program overall (an indication of examination rigor)
NAHU certifications have consistent requirements and historically do not require additional fees to
maintain a NAHU certification
NAHU keeps in place governance over the annual renewal of course content and filing standard in
compliance aligned with each state DOI requirement(s).
© 2011, National Association of Health Underwriters • www.nahu.org
How our students benefit from their
professional accomplishments:
 How a certification is used is as important as the
quality of the certification itself and why it is
important to be mindful about the logo
professionals use in media coverage and the
actions of other companies who promote/use
NAHU certifications.
 The national office can provide producers with
guidance when making educational decisions.
© 2011, National Association of Health Underwriters • www.nahu.org
One more way our students benefit from
their professional accomplishments:
• NAHU’s Find an Agent in the News
NAHU’s Find an Agent feature has been getting amazing media
coverage across the nation. From articles in the Washington Post
and Wall Street Journal, to a mention on The Today Show, reporters
and consumers are flocking to NAHU’s website to find insurance
agents and brokers who are leading experts in various discipline.
• How does Find an Agent benefit you?
As a member of NAHU, your name and contact information are
automatically entered into the Find an Agent database. When a
consumer goes to the NAHU website looking for health insurance,
they type in their zip code and twenty members’ names are
randomly provided. Your certification will also be listed under this
feature.
© 2011, National Association of Health Underwriters • www.nahu.org
Certifications
Chapter Classroom and Self Study
© 2011, National Association of Health Underwriters • www.nahu.org
NAHU Online Learning Institute
• On-demand learning library – CE-To-Go
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A catalogue of topics
Audio workshops available for download
Certification Courses
Live on-line seminars
All in a personal library resource navigation that
serves the account holder as a subscription 24/7
© 2011, National Association of Health Underwriters • www.nahu.org
Compliance Benefits Exclusive to
Members
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Questions answered: An email or phone call away from a customized
answer to any compliance question
Daily Newswire: A compilation of national news stories about the health
insurance industry delivered daily to your inbox
Washington Update: A weekly email summary of legislative and
regulatory activities and compliance information
Compliance Webinars: Free monthly webinars with timely compliance
information
Member-Only Communications: Email alerts on pertinent topics to
ensure that our members are the first to know
NAHU Compliance Corner: The one-stop-shop for compliance specific
information and resources
Legislative Resources: Web resources that include information on
PPACA, MLR, cost containment, exchanges, long-term care, Medicare
and more
© 2011, National Association of Health Underwriters • www.nahu.org
NAHU Professional Development Services
Farren Baer
VP of Education
[email protected]
Yashica Joyner
Manager of Education Programs
[email protected]
Dagmar Byrnes
Manager of Project Development
[email protected]
© 2011, National Association of Health Underwriters • www.nahu.org