Transcript Slide 1
Coordinated Assessment
ROANOKE COC Meeting
Council Of Community Services
August 20, 2013
Why Coordinated Assessment?
Coordinated assessment is a powerful tool for
improving system-wide entry, assessment, and
referral processes.
Process components include:
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Access point(s) – virtual or specific site location
Screening and assessment process (prevent/divert/admit)
Information about available services and programs
Real-time knowledge about program inventory and capacity
Referral and waitlist management
Enrollment/admission decision criteria
http:/www.usich.gov/
Why Coordinated
Assessment?
Centralized or Coordinated Assessment
System Access
HUD is requiring that all CoCs establish and operate a centralized or
coordinated assessment system to conduct an initial, comprehensive
assessment of the housing and services needs for all people entering
the homeless assistance system. HUD notes that these systems
should be designed in response to local needs and conditions and
should include use of a locally-designed, common assessment tool.
CoCs are required under the interim regulation to develop a specific
policy on how the coordinated assessment system will address the
needs of people fleeing or attempting to flee domestic violence.
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Why Coordinated
Assessment?
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In addition, CoCs will be required to develop and follow written
standards for how they plan to administer assistance through
coordinated assessment.
CoCs must develop standards for providing assistance including:
Evaluating eligibility for assistance;
Prioritizing who receives transitional housing;
Prioritizing who receives rapid re-housing;
Determining what percentage or amount of rent people receiving
rapid re-housing must pay;
Prioritizing people for permanent supportive housing; and
If designated as an HPC, prioritizing who receives homelessness
prevention assistance.
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http:/www.usich.gov/
Why Coordinated Assessment?
Designed to improve the following:
Service Provision
Referral appropriateness
Assessment consistency
Multi-provider coordination
Assessment time
Placement time
Service access
Data Accuracy and Access
Individual tracking
Resource allocation - planning
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System monitoring
Reporting
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Why Coordinated Assessment?
Experience with the Rapid Re-Housing
Demonstration (RRHD) and HPRP
Four years of evidence
Improvements in as little as one year
Can help end chronic homelessness
Different models, same core principles
Improvements for all demographics
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http:/www.usich.gov/
Why Coordinated Assessment?
The HEARTH Act regulations
Incorporated lessons from RRHD and HPRP
ESG requirements
CoC requirements
Start planning today
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http:/www.usich.gov/
Coordinated Assessment Defined
Coordinated Assessment
A standardized access and assessment process for
all clients
and
A coordinated referral process for clients to receive
prevention, housing, and/or other related services.
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http:/www.usich.gov/
Coordinated Assessment Defined
Questions CoC Systems Should Be Asking:
“What housing and service assistance strategy is best
for each household of the several services available?”
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http:/www.usich.gov/
Flowchart – ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated systems can
serve all demographics
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Intake
Access
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Various models,
standardized process
Single Point of Access
Multi-Site Coordinated
No Wrong Door
2-1-1 Assessment Hotline
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Assessment
Assessment
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Meet client, provider, and
funder needs
Document client’s homeless
history and housing barriers
Match client to appropriate
service
Capture data to meet
program needs
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Flowchart- ROANOKE COC
Standardized Access and Assessment
Assessment
Assessment
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Meet client, provider, and
funder needs
Capture data to meet funder
requirements
Obtain consent for sharing
with providers
Create the beginning of a
client’s housing plan
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
Accurate: Matches client
needs
Informed: Matches facility
availability
Effective: Provider accepts
and enrolls
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Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
Standard: One process,
all clients and services
Comprehensive: all funder
and provider fields
Digital: Uses HMIS,
two-way communication
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Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
Mandatory: Every provider,
all the time
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Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated assessment leverages mainstream
services
Client level Information sharing
System-wide information sharing
Resource sharing and co-location
Comprehensive community planning
Mainstream Services
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Preparing for Coordinated
Assessment
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Preparing for Coordinated
Assessment
Homeless Helper
Finding Resources
shelter or other services
Food
Medical
Employment
Legal
Social Services
Other
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Street Outreach improve
Intake Time and Data Quality
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Preparing for Coordinated
Assessment
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For More Information…
HUDHRE Centralized Intake/HPRP Report:
http://www.hudhre.info/documents/HPRP_Cent
ralizedIntake.pdf
HUDHRE HEARTH Page:
http://hudhre.info/hearth/index.cfm
HUDHRE Virtual Help Desk:
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http://hudhre.info/index.cfm?do=viewHelpdesk
http:/www.usich.gov/
Questions?
• Tommy Phillips – Pathways
Community Network- HMIS
• CoC Team – HMIS
TeamROANOKE COC
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http:/www.usich.gov/