Transcript Slide 1

Coordinated Assessment
ROANOKE COC Meeting
Council Of Community Services
August 20, 2013
Why Coordinated Assessment?
 Coordinated assessment is a powerful tool for
improving system-wide entry, assessment, and
referral processes.
 Process components include:
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Access point(s) – virtual or specific site location
Screening and assessment process (prevent/divert/admit)
Information about available services and programs
Real-time knowledge about program inventory and capacity
Referral and waitlist management
Enrollment/admission decision criteria
http:/www.usich.gov/
Why Coordinated
Assessment?
Centralized or Coordinated Assessment
System Access
HUD is requiring that all CoCs establish and operate a centralized or
coordinated assessment system to conduct an initial, comprehensive
assessment of the housing and services needs for all people entering
the homeless assistance system. HUD notes that these systems
should be designed in response to local needs and conditions and
should include use of a locally-designed, common assessment tool.
CoCs are required under the interim regulation to develop a specific
policy on how the coordinated assessment system will address the
needs of people fleeing or attempting to flee domestic violence.
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http:/www.usich.gov/
Why Coordinated
Assessment?
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In addition, CoCs will be required to develop and follow written
standards for how they plan to administer assistance through
coordinated assessment.
CoCs must develop standards for providing assistance including:
Evaluating eligibility for assistance;
Prioritizing who receives transitional housing;
Prioritizing who receives rapid re-housing;
Determining what percentage or amount of rent people receiving
rapid re-housing must pay;
Prioritizing people for permanent supportive housing; and
If designated as an HPC, prioritizing who receives homelessness
prevention assistance.
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http:/www.usich.gov/
Why Coordinated Assessment?
 Designed to improve the following:
Service Provision
 Referral appropriateness
 Assessment consistency
 Multi-provider coordination
Assessment time
 Placement time
 Service access
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Data Accuracy and Access
 Individual tracking
 Resource allocation - planning
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System monitoring
 Reporting
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http:/www.usich.gov/
Why Coordinated Assessment?
Experience with the Rapid Re-Housing
Demonstration (RRHD) and HPRP
 Four years of evidence
 Improvements in as little as one year
 Can help end chronic homelessness
 Different models, same core principles
 Improvements for all demographics
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http:/www.usich.gov/
Why Coordinated Assessment?
The HEARTH Act regulations
 Incorporated lessons from RRHD and HPRP
 ESG requirements
 CoC requirements
 Start planning today
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http:/www.usich.gov/
Coordinated Assessment Defined
Coordinated Assessment
 A standardized access and assessment process for
all clients
and
 A coordinated referral process for clients to receive
prevention, housing, and/or other related services.
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http:/www.usich.gov/
Coordinated Assessment Defined
Questions CoC Systems Should Be Asking:
“What housing and service assistance strategy is best
for each household of the several services available?”
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http:/www.usich.gov/
Flowchart – ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated systems can
serve all demographics
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Intake
Access
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Various models,
standardized process
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Single Point of Access
Multi-Site Coordinated
No Wrong Door
2-1-1 Assessment Hotline
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Assessment
Assessment
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Meet client, provider, and
funder needs
 Document client’s homeless
history and housing barriers
 Match client to appropriate
service
 Capture data to meet
program needs
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Assessment
Assessment
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Meet client, provider, and
funder needs
 Capture data to meet funder
requirements
 Obtain consent for sharing
with providers
 Create the beginning of a
client’s housing plan
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
 Accurate: Matches client
needs
 Informed: Matches facility
availability
 Effective: Provider accepts
and enrolls
http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
 Standard: One process,
all clients and services
 Comprehensive: all funder
and provider fields
 Digital: Uses HMIS,
two-way communication
http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated
Referral
Assign
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Qualities of a good referral
system
 Mandatory: Every provider,
all the time
http:/www.usich.gov/
Flowchart- ROANOKE COC
Standardized Access and Assessment
Access
Assessment
Coordinated
Referral
Assign
Mainstream Services
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http:/www.usich.gov/
Flowchart- ROANOKE COC
Coordinated assessment leverages mainstream
services
 Client level Information sharing
 System-wide information sharing
 Resource sharing and co-location
 Comprehensive community planning
Mainstream Services
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http:/www.usich.gov/
Preparing for Coordinated
Assessment
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http:/www.usich.gov/
Preparing for Coordinated
Assessment
Homeless Helper
Finding Resources
shelter or other services
Food
Medical
Employment
Legal
Social Services
Other
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http:/www.usich.gov/
Street Outreach improve
Intake Time and Data Quality
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http:/www.usich.gov/
Preparing for Coordinated
Assessment
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http:/www.usich.gov/
For More Information…
 HUDHRE Centralized Intake/HPRP Report:
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http://www.hudhre.info/documents/HPRP_Cent
ralizedIntake.pdf
 HUDHRE HEARTH Page:
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http://hudhre.info/hearth/index.cfm
 HUDHRE Virtual Help Desk:
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http://hudhre.info/index.cfm?do=viewHelpdesk
http:/www.usich.gov/
Questions?
• Tommy Phillips – Pathways
Community Network- HMIS
• CoC Team – HMIS
TeamROANOKE COC
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http:/www.usich.gov/