Transcript Document

FastFacts
Feature Presentation
July 28, 2010
We are using audio during this session, so please
dial in to our conference line…
Phone number: 877-468-2134
Participant code: 182500
© 2010 The Johns Hopkins University. All rights reserved.
Today’s Topic
►
We’ll be taking a look at…
New Platform for ADP
Background Checks
Today’s Presenter
►
Tonya Schmer
Account Manager, ADP Screening and Selection
Services
Session Segments
►
Presentation
▪
▪
►
Tonya will provide instruction for requesting a background
check using the new ADP platform.
During Tonya’s presentation, your phone will be muted.
Q&A
▪
▪
▪
After the presentation, we’ll hold a Q&A session.
We’ll open up the phone lines, and you’ll be able to ask
questions.
Tonya will answer as many of your questions as time
allows.
Contact Us
►
►
If you would like to submit a question during the
presentation or if you’re having technical difficulties,
you can email us at: [email protected]
You can also send us an instant message!
▪
▪
▪
GoogleTalk – [email protected]
AOL Instant Messenger – HopkinsFastFacts
MSN – [email protected]
How To View Full Screen
Survey
►
Survey
▪
▪
At the end of this FastFacts session, we’ll ask you to
complete a short survey.
Your honest comments will help us to enhance and
improve future FastFacts sessions.
Demonstration of ADP Screening & Selection
Services Online Ordering Environment, Select
Presented by: Tonya Schmer
© 2010 ADP, Inc.
Agenda for Training Session
►
ADP Select Login Page
► Ordering a Background Check
► Retrieving a Background Check
► Account Reports (management)
► Account Settings
► Resource Library
► Product Overview
► Solution Center Contact Info
► Q&A / Wrap-up
9
©2010. ADP, Inc.
ADP Select Login Page
© 2010 ADP, Inc.
Login Page www.adpselect.com
•Free HRCI-Certified Training
•Free FCRA White Paper
•Compliance Alert Newsletter
•Enter your User ID and Password
•Click ‘GO!’
Command Center & Placing an Order
© 2010 ADP, Inc.
© 2010 ADP, Inc.
© 2010 ADP, Inc.
© 2010 ADP, Inc.
© 2010 ADP, Inc.
© 2010 ADP, Inc.
© 2010 ADP, Inc.
Retrieving Results
© 2010 ADP, Inc.
© 2010 ADP, Inc.
Account Reports (Management)
© 2010 ADP, Inc.
© 2010 ADP, Inc.
Account Settings
© 2010 ADP, Inc.
Resource Library
© 2010 ADP, Inc.
Product Overview
© 2010 ADP, Inc.
Background Checks ordered by JHU
Product
Description
Average Turnaround
Time for JHU
Order Builder
By using Candidate Data such as Name, date of
birth and SSN, Order Builder Service zeroes in
on where you candidate has lived then
immediately generates a customized order
based on those locations. Order Builder has
many filters to locate valid matches
Instant
Criminal History
JHU orders County and State criminal history
reports to cover last 7 years. We apply our
Arrest Safe service to provide only conviction
data to JHU. Report contents can include:
specific court info, case #, date filed, charges
and more.
1.00 business days
Credit Report
Provides insight into applicant spending habits.
Report content includes: most recent 7 years of
data, high & low balances, loans, bankruptcies
and summaries of payment patterns.
Instant
Driving Record
Confirms license status. Reports content
includesviolations, suspensions, DWI
convictions, accidents and more.
0.63 business days
Background Checks ordered by JHU
Product
Description
Average Turnaround
Time for JHU
References,
including:
• Employment
• Education
• Personal
•Credential
We verify dates, degrees, titles, status of
licenses and more. Each report is objectively
scored and reviewed by our internal Quality
Assurance Dept.
3.89 business days
Sex Offender
Registry
This product reveals registered sexual offenders.
Information reported (if available): Date
registered as offender, Description of Offense
and more.
1.27 business days
Government
Sanctions
Our comprehensive list (which continues to grow)
includes national and international sources, such
as OFAC (Office of Foreign Assets Control),
FBI’s most wanted, Denied Person’s List and
more.
Instant
Solution Center Contact Info
© 2010 ADP, Inc.
Solution Center Contact Information
Contact:
Title:
Contact Info:
Role of Contact:
Solution
Center Team
100
Solution
Center Reps
866-547-4898
[email protected]
Day to day needs such as:
Turnaround inquiries, Report
Interpretations, Password resets, etc.
Angie
Tishmack
Team 100
Supervisor
970-490-7281
[email protected]
Angie will act as 1st level of
escalation
Tonya
Schmer
JHU Account
Manager
970-490-7214
[email protected]
Tonya will act as 2nd level of
escalation, and work with JHU
champions to strengthen
partnership, provide solutions
and continue to identify
opportunities that make sense
for JHU process.
Q&A and Wrap Up
Thank you!
© 2010 ADP, Inc.
Q&A
►
►
►
►
►
We’re going to open the phone lines now!
There will be a slight pause, and then a recorded voice will provide
instructions on how to ask questions over this conference call line.
We’ll be answering questions in the order that we receive them.
We’ll also be answering the questions that were emailed to us
during the presentation.
If there’s a question that we can’t answer, we’ll do some research
after this session, and then email the answer to all participants.
Thank You!
►
Thank you for participating!
► We would love to hear from you.
▪
▪
▪
Are there certain topics that you would like us to cover in
future FastFacts sessions?
Would you like to be a FastFacts presenter?
Please email us at: [email protected]
Survey
►
►
►
Before we close, please take the time to complete a
short survey.
Your feedback will help us as we plan future FastFacts
sessions.
Click this link to access the survey…
http://connect.johnshopkins.edu/fastfactssurvey/
Thanks again!