Transcript RTAVIS ANNUAL REPORT 2008 END USER SURVEY INITIAL …

RTAVIS End User Survey in Preparation for the Annual Report 2008
Thursday, July 16, 2015
150 Surveys distributed (100 by email & 50 by post)
32
Returned at a rate of
21.3%
Private
Company
28%
NGO
22%
International
Organization
22%
Ministry
28%
Returned surveys displayed a balance of the different end user types.
End User Response Timeline
1st distribution by email and post on June 5th with a June 11th deadline.
2nd distribution by email on June 12th with an extended June 25th deadline.
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/09 /6/09 /7/09 /8/09 /9/09 0/09 1/09 2/09 3/09 4/09 5/09 6/09
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6/1
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6/1
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Sending the survey out next year on June 1st would be more effective in having
results ready for preparing the annual report. End users that participate could be
thanked by email and all end users sent a mini-results report.
Survey distributed in English and Khmer
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Cambodia Road Traffic Accident and Victim Information System
RTAVIS End User Survey in Preparation for the Annual Report 2008
Friday 5th June 2009
In order to improve the next RTAVIS annual report, we request from you please, as one of our valuable
partners, to respond to the following survey. Our goal is to provide you with information which meets
your requirements. The report is currently in production and we request please to return this survey to
us promptly. Estimated completion time is less than ten minutes. Thank you.
Please fill out and return this form:
By fax:
+855 (0)23/216 270
By email: [email protected]
By mail:
Handicap International – Road Safety Program Manager
#18, Street 400 – Phnom Penh, Cambodia
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Name of organization:
Type of organization:
Ministry
International Organization
NGO
Sector(s) of activity:
Health
Education
Transport
Environment
Disability & Rehabilitation
Private company
Other (please specify):
Child welfare/rights
Rural & Livelihood Development
Press-media
Research Institute
Other (please specify:
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1) REPORT SCHEDULES
RTAVIS reports are created monthly and annually, which schedule for RTAVIS reports best match
your organization's need for this information? (choose one)
Monthly
Bi-monthly
Quarterly
Bi-annually
Annually
2) CONTENT ORGANIZATI0N
Using the RTAVIS Report Table of Content assists you in finding information. How do you find using it?
(choose one)
Excellent /very easy
Good/easy
Average/acceptable
Difficult/ needs improvement
If you find the table of contents difficult, how may we improve it?
3) EXECUTIVE SUMMARY KEY FIGURES
Please choose five of the most important key figures for you?
Age of casualties
Transfer to hospital
Day of accident
Road characteristics
Gender of casualties
Helmet wearing
Time of accident
Type of road
Type of transport
Seatbelt
Causes of accident
Police attendance
Nature of injuries
Driving license
Location of accident
Cost of accident
Occupation of
casualties
Severity of injuries
& hospital discharge
Type of collision
(vehicle direction)
Type of collision
(vehicles involved)
If there are any additional key figures which interest you, please list them here:
4) RECOMMENDATIONS
RTAVIS Reports contain recommendations. How would you prefer the list be organized? (choose one)
Grouped by topic.
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5) ACCESS
How do you receive RTAVIS reports? (choose all that apply)
Hard copy
Electronic mail copy
Floppy Disk/CD copy
How do you prefer to read the RTAVIS reports? (choose one)
Hard copy
Computer
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6) FREQUENCY OF USE
How often do you read the RTAVIS reports? (choose one)
Daily
Weekly
Monthly
Occasionally
Rarely
7) USAGE
How do you use the RTAVIS reports? (choose one)
Read the entire report
Read what is interesting
Read when information is needed
8)COUNTRY/REGION COMPARISONS
Comparing RTAVIS data from Cambodia with which other countries/regions interests you:
(choose all that apply)
Lao, Thailand, Vietnam
World Regions (EU, Americas, Africa, etc.)
ASEAN
Other:
9) USEFULNESS OF INFORMATION
How much do you agree with the following statements:
Strongly
Agree
Agree Disagree
Strongly
Disagree
The RTAVIS reports assist me in making decisions for allocating
human resources. (choose one)
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The RTAVIS reports assist in making decision in allocating
financial resources. (choose one)
The RTAVIS Reports assist me in planning for the future and
making projections. (choose one)
10) GRAPHS AND CHARTS
What are your preferences for charts to view RTAVIS data? (choose all that apply)
Column
Area
Bar
Column
& Line
Line
Net
Pie
Any other methods you prefer to have RTAVIS data displayed?
11) ACCIDENT LOCATIONS / BLACK SPOTS
GPS data is used in the reports to identify accident locations and black spots.
How useful are these accident locations / black spots to you? (choose one)
Very useful
Useful
Slightly useful
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How can we improve accident locations / black spots data in RTAVIS reports?
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One additional question may give more
insight into end users is asking educational
level or if end user has training in statistics.
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1) REPORT SCHEDULES
RTAVIS reports are created monthly and annually, which schedule for RTAVIS reports
best match your organization's need for this information?
 Monthly
 Bi-monthly
 Quarterly
 Bi-annually
 Annually
1) REPORT SCHEDULES
RTAVIS reports are created monthly and annually, which schedule for RTAVIS reports
best match your organization's need for this information?
Annually
9%
Quarterly
3%
Monthly
72%
Bi-monthly
16%
A majority of RTAVIS End Users’ need for information
is satisfied by monthly reports.
2) CONTENT ORGANIZATION
Using the RTAVIS Report Table of Content assists you in finding information.
How do you find using it?
Table of Contents
 Excellent /very easy
 Good/easy
 Average/acceptable
 Difficult/ needs improvement
List of Figures........................................................................................................................................................... 3
Foreword ................................................................................................................................................................... 5
Note from the Minister of Public Works and Transport.............................................................................. 5
Note from the Minister of Health................................................................................................................ 6
Note from the Ministry of Interior ............................................................................................................... 7
Note from Handicap International Belgium................................................................................................ 8
I. Introduction ........................................................................................................................................................... 9
II. Executive Summary ........................................................................................................................................... 10
Key figures............................................................................................................................................... 10
Recommendations................................................................................................................................... 14
III. Data Source ....................................................................................................................................................... 17
IV. Evolution of data............................................................................................................................................... 18
V. 2008 data analysis ............................................................................................................................................. 21
V.1 Regional and National Comparisons ................................................................................................ 21
V.2 Victim Information ............................................................................................................................. 24
V.2.1 Age ................................................................................................................................................ 24
V.2.2 Gender ........................................................................................................................................... 26
V.2.3 Occupation..................................................................................................................................... 28
V.2.4 Type of road user........................................................................................................................... 29
V.2.5 Transfer to hospital ........................................................................................................................ 32
V.2.6 Severity of injuries ......................................................................................................................... 34
V.2.7 Nature of injuries............................................................................................................................ 34
V.2.8 Helmet wearing.............................................................................................................................. 36
V.2.9 Seatbelt.......................................................................................................................................... 37
V.3 Crash Information ............................................................................................................................. 38
V.3.1 Severity of crash ............................................................................................................................ 38
V.3.2 Day and month of crash ................................................................................................................ 39
V.3.3 Time of crash ................................................................................................................................. 39
V.3.4 Causes of crash............................................................................................................................. 40
V.3.4.1 Human error .............................................................................................................. 41
V.3.5 Hit and Run.................................................................................................................................... 42
V.3.6 Type of collision ............................................................................................................................. 43
V.3.7 Type of road................................................................................................................................... 43
V.3.8 Characteristic of road .................................................................................................................... 44
V.3.9 Urban area ..................................................................................................................................... 44
4. Vehicle involved Information................................................................................................................ 45
V.4.1 Type of vehicle involved ................................................................................................................ 45
V.4.2 Manoeuvre of vehicle .................................................................................................................... 46
V.4.3 Characteristics of vehicle............................................................................................................... 46
V.4.4 Black spot analysis ........................................................................................................................ 47
V.4.5.1 Phnom Penh ............................................................................................................. 48
V.4.5.2 Country level ............................................................................................................. 50
VI. Next step............................................................................................................................................................ 51
Appendix ................................................................................................................................................................. 52
Annex1: Evolution of data during the year .............................................................................................. 52
Annex2: Number of casualties reported at health facilities ..................................................................... 54
Annex3: Number of casualties reported at traffic police districts ............................................................ 57
Annex4: Percentage of crashes by type of transport .............................................................................. 60
Annex5: Number of fatalities by age category and type of transportation – 2008 .................................. 61
Annex6: Number of serious injuries by age category and type of transportation – 2008........................ 61
Annex7: Number of slight injuries by age category and type of transportation – 2008........................... 61
Annex8: Number of casualties’ gender by age category and severity of injuries– 2008......................... 62
Annex9: Number of crashes and casualties gender in provinces by severity of injuries – 2008 ............ 62
Annex10: Number of casualties in provinces by gender and severity of injuries – 2008 ........................ 63
Annex11: Number of fatalities in provinces by months – 2008 ............................................................... 64
Annex12: Number of Serious injuries in provinces by months – 2008.................................................... 65
Annex13: Number of slight injuries in provinces by months – 2008........................................................ 66
Annex14: Number of fatalities by human error and type of transportation – 2008.................................. 67
Annex15: Number of serious injuries by human error and type of transportation – 2008....................... 67
2) CONTENT ORGANIZATION
Using the RTAVIS Report Table of Content assists you in finding information.
How do you find using it?
Difficult /
needs
improvement
Average /
acceptable
Good / easy
Excellent /
very easy
0
5
10
15
A majority of End Users are satisfied with the Table of Contents. Therefore, no
changes are recommended to this area.
20
3) EXECUTIVE SUMMARY KEY FIGURES
Please choose five of the most important key figures for you?
Age of casualties
Transfer to hospital
Day of accident
Road characteristics
Gender of casualties
Helmet wearing
Time of accident
Type of road
Type of transport
Seatbelt
Causes of accident
Police attendance
Nature of injuries
Driving license
Location of accident
Cost of accident
Occupation of
casualties
Severity of injuries
& hospital discharge
Type of collision
(vehicle direction)
Type of collision
(vehicles involved)
3) EXECUTIVE SUMMARY KEY FIGURES
Please choose five of the most important key figures for you?
Vehicles Involved
Cost of Accident
Police Attendance
Type of Road
Road
Vehicle Direction
Location of
Causes of Accident
Time of Accident
Day of Accident
Severity of Injury
Driving License
Seatbelt
Helmet Wearing
Transfer To
Occupation
Nature of Injury
Type of Transport
Gender
Age
0
11
3
4
4
0
17
18
8
5
12
10
6
17
9
6
10
16
9
18
3) EXECUTIVE SUMMARY KEY FIGURES
Please choose five of the most important key figures for you?
End Users’ feedback showed higher levels interest in certain key
figures. This is not to discount the importance of other key figures but
may indicate end users need for more detail on the following items:
HIGHEST LEVEL OF INTEREST
• Age of casualties
• Location of Accident
• Causes of Accident
• Helmet Wearing
• Type of Transport
HIGHER LEVEL OF INTEREST:
• Cost of Accident
• Driving License
• Transfer to Hospital
• Nature of Injury
• Gender of Casualties
• Severity of Injury
3) EXECUTIVE SUMMARY KEY FIGURES
Please choose five of the most important key figures for you?
End Users’ Suggestions for Key Figures:
•
Number of accident from one National road cannot be compared to the
other national road due to different length and different traffic load (number
of vehicle passing per kilometer per hour), please consider to present the
number of accident per "kilometer traffic load" to make the comparison
•
Show in a special pages of more photos of traffic abuse in the city like
making U-turn where it is forbidden, crossing an intersection when the red
light is on, etc… This photos can be attached in our information board for
staffs awareness and education.
•
Short analysis of accident concerning vehicle condition, for example bad
tyre condition, poorly maintained vehicle, brake failures, etc…
•
Percentage of LEFT Hand Drive (LHD) vehicle cannot be compared with the
RIGHT Hand Drive (RHD) vehicle without showing the proportion of LHD
and RHD vehicle. In the report of February 2009, cars that involved in the
accident are 59% LHD and 25% RHD, but we do not know the proportion of
LHD and RHD vehicles on the road.
4) RECOMMENDATIONS
RTAVIS Reports contain recommendations. How would you prefer the list be organized?
 Grouped by topic
 Cost: highest to lowest financial expense
 Effectiveness: highest to lowest impact
 No preference
 Other
4) RECOMMENDATIONS
RTAVIS Reports contain recommendations. How would you prefer the list be organized?
No preference
13%
Effectiveness
32%
Grouped by
topic
49%
Cost
6%
End Users showed a preference for grouping by topic in the annual report.
Result: recommendations are now organized using the “Safe Systems” model:
Safer Road Users
Safer Road Environments
Safer Vehicles
Safe Systems Management
5) ACCESS
How do you receive RTAVIS reports? (choose all that apply)
 Hard copy
 Electronic mail copy
 Floppy Disk/CD copy
69%
13%
38%
How do you prefer to read the RTAVIS reports? (choose one)
 Hard copy
41%
 Computer
53%
6) FREQUENCY OF USE
How often do you read the RTAVIS reports? (choose one)
 Daily
 Weekly
 Monthly
 Occasionally
 Rarely
Rarely
3%
Occasionally
16%
Monthly
65%
Weekly
16%
End users are keeping current with the information provided. Future surveys are
highly recommended to keep pace with end users interest.
7) USAGE
How do you use the RTAVIS reports? (choose one)

Read the entire report
 Read what is interesting  Read when information is needed
Need
10%
Interesting
43%
Entire
47%
This a good indicator of the value of the RTAVIS reports. The RTAVIS team
should work to keep a high level of visibility with its partners.
8) COUNTRY/REGION COMPARISONS
Comparing RTAVIS data from Cambodia with which other countries/regions interests you:
(choose all that apply)
 Lao, Thailand, Vietnam  ASEAN  World Regions (EU, Americas,etc.) Other
Laos,
Thailand
Vietnam
41%
ASEAN
37%
World
Regions
22%
A definite preference for comparative regional statistics. Additionally, how
regional states are addressing similar issues, and their effectiveness may
be of interest to end users.
9) USEFULNESS OF INFORMATION
How much do you agree with the following statements:
The RTAVIS reports assist me in making decisions for
allocating human resources. (choose one)
The RTAVIS reports assist in making decision in
allocating financial resources. (choose one)
The RTAVIS Reports assist me in planning for the future
and making projections. (choose one)
Strongly Agree
Agree
Disagree Strongly Disagree
25%
44%
19%
0%
22%
41%
25%
0%
34%
50%
6%
3%
End users are using RTAVIS reports in their decision making processes.
10) GRAPHS AND CHARTS
What are your preferences for charts to view RTAVIS data? (choose all that apply)
Area
Bar
Column
Column
& Line
Line
Net
Pie
Stack
Stock
10) GRAPHS AND CHARTS
What are your preferences for charts to view RTAVIS data? (choose all that apply)
Stock
Stack
Pie
Net
Line
Column/Line
Column
Bar
Area
0
2
4
6
8
10
12
14
16
18
10) GRAPHS AND CHARTS
What are your preferences for charts to view RTAVIS data? (choose all that apply)
Bar, column, column/line, and pie charts are preferred.
Here are some end user comments:
•display in tables
•Figures and graphs are beautifully indicated but it would be more helpful if numerical data are
available as tables. You can offer analyzed tables as excel files in your website. You can indicate more
detailed analysis using the website with no space limitation.
•I believe that the information on injury nature is important. I am afraid that your categorization of the
injury nature is not appropriate: internal organ damages are all categorized as "no trauma." Thoracic
organ damages should be categorized into thorax injuries and abdominal organ damages should be
categorized in abdominal injuries. And the Nature of Injury graph does not include extremety injuries,
which should be quite prevalent among motor bike riders.
•I recommend to avoid 3D graphs, which sometimes give a false impression to the readers.
•Though very rarely seen, misleading graphs are used: e.g. in Percentage of motorbike's casualties
getting head injury graph (in Jan 2009 monthly report), the bars start at 42% instead of 0%, which
exaggerates the difference. It is preferable to use ordinary presentation with bars starting at 0%.
11) ACCIDENT LOCATIONS / BLACK SPOTS
GPS data is used in the reports to identify accident locations and black spots.
How useful are these accident locations / black spots to you? (choose one)
 Very useful
Useful
Slightly useful
Very Useful
42%
Slightly Useful
6%
Useful
52%
Not useful
11) ACCIDENT LOCATIONS / BLACK SPOTS
GPS data is used in the reports to identify accident locations and black spots.
How useful are these accident locations / black spots to you? (choose one)
End users consider accident locations /black spots useful and added these comments:
•
Road's Name, Station Kilometer (on the Road where have Kilometer Post)
•
Prepare the large map and state clearly the accident locations.
•
To provide more training about traffic law and traffic sign to most young people and provincial people.
•
Commune council is very importance people to deal with this issue.
•
In figure 55 shows the read line which means the main and national road. Make a bit confuse,
may be can make difference color between the main and national road with the small street in the area.
•
Possibly put the road/street number in the graph, this will help reader knows more clearly about location.
•
Specially present the area where accidents occurred frequently and short analysis on the causes, time, days, gender, age,
type of vehicles etc…
•
Make those data into action. Mark those area or improve road condition.
Which statement best represents the image of
Road Safety in Cambodia on the internet homepage?
Currently, more than 4 persons die and 75 are injured daily on the roads of
Cambodia. From 2001 to 2007, the number of accidents has increased by
20% and the number of fatalities has tripled.
..
This website aims to provide you with relevant and timely data and
information on the progress and activities of national action plan, and on
stakeholders active in the road safety sector in Cambodia.
WELCOME
Welcome to road safety in Cambodia.
First Time Visitor to the Road Safety Cambodia website?.
Currently, more than 4 persons die and 75 are injured daily on the roads of Cambodia. From 2001 to 2007,
the number of accidents has increased by 120% and the number of fatalities has tripled (RTAVIS 2007).
Over 90% of accidents are caused by human error. Speed, particularly along the national roads, drinkdriving, dangerous overtaking and general violations of the traffic law are the chief causes of
accidents (RTAVIS 2007).
Motorcycle riders are particularly vulnerable in Cambodia, 72% of road traffic casualties are motorcycle
riders. Most motorcycle casualties were not wearing helmets (RTAVIS 2007). Pedestrians and children
are also increasingly vulnerable on Cambodian roads.
Road accidents and casualties also hinder development by killing and disabling the economically active
population. Road traffic accidents have an enormous impact on the social and economic welfare of
Cambodia with an estimated annual cost of USD 116 million, representing around 3% of the country
GDP (ADB 2004).
To counteract this growing disaster, the Royal Government of Cambodia, along with the nongovernmental
organizations and the private sector , are implementing a National Road Safety Action Plan,
encompassing road safety education, traffic law enforcement, safety engineering and emergency
response systems.
This website aims to provide you with relevant and timely data and information on the progress and
activities of national action plan, and on stakeholders active in the road safety sector in
Cambodia.
Vision
The website aims to provide all information on road safety and road traffic accidents in
Cambodia, including main stakeholders’ contacts. It has been designed based on the 15
action plans of the NRSC, which really covers the main road safety context in the
country. They are:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
National Road Safety Committee
Road Traffic Accident and Victim Information System
Road Safety Funding
RS Audit and hazardous location
Road Environment and Road Design
RS Education for Children
Traffic Law and Regulations
Law Enforcement
Technical Inspection
Driver Training
Emergency Assistance to Traffic Victims
RS Public Campaigns
Partnerships with Private and NGOs
Road Accident Costing Evaluation
RS Research Institutions
Shift from negative to positive images on
RTAVIS report cover pages.
Use the website for end users and visitors to submit positive action
images or some type of bonus to staff for submitting a positive image
which is selected for RTAVIS report cover page.
Additional thoughts and recommendations…
1.
Survey Results- not on a large enough scale to determine distinct end user preferences. The need
for separate reports for different end users can not be recommended.
2.
Media Press Release- the monthly RTAVIS Reports are sent out with a email cover page summary.
This should also include positive changes and be used as the press release. Items such as
mentioning “The biggest road crash” may not serve any purpose to the end user or general public.
Consider including pictures with monthly report reflecting positive changes in road safety that the
media can use. Example: Phnom Penh Post 10 articles with RTAVIS, 4 of 10 had pictures- 3
negative & 1 positive.
3.
Casualty Form- consider asking if Driver/Casualty had any rider training to see if the current
program is effective. Alternatively, access to Honda NCX student database to see in Driver/Casualty
had taken a traffic safety course.
4.
RTAVIS Staff Training- continuing education in demography and statistical analysis.
5.
Outsourcing Data Analysis- with the expansion of data collection, collaborating with foreign
universities and graduate students to maximize analysis potential.
6.
Vocabulary, Definitions, & Dictionary- occasional wording in English is excessive in its
description. Certain terms in the reports could be agreed upon, defined, and listed in the back of the
reports. This glossary would be helpful to new users, new staff, and non-native Khmer and English
speakers. Additionally, certain terms should be added to all RTAVIS computer spell checking
dictionaries.
7.
Economic Factors- Accidents have negative economic impacts whereas safety can have positive
influences. For example, safety standards for helmets offer business opportunities for Cambodian
manufactures. Including industries and businesses involved in transportation into the safety matrix
as stakeholders as regulations and standards are created, can produce a positive economic impact.
Increasing report distribution to the business community to raise safety awareness is recommended.