Transcript Canterwood Homeowners Association

Annual Meeting
December 8, 2009
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Agenda
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Call to Order
Determination of Quorum
Approval of last year’s meeting minutes
Candidate Introduction
Voting
President’s Remarks
Committee Reports
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Finance
Security
Grounds
ACC
Gig Harbor Community
Developer’s Report
Election Results
Open Forum
Adjourn
December 8, 2009
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President’s Report – Dennis Loewe
 2008 Year in Review
 Restructured our staff & management company
 Resurfaced Canterwood Drive
 Installed gate swing arms
 Painted gates & installed new lamps
 Began new initiatives
 Website
 Video cameras
 Integrated security system
 Back flow testing discount program
 Gig Harbor Annexation
 The housing developments south of Canterwood have been on hold
for some time now due to the economy.
 The City of Gig Harbor is cutting staff and is currently uninterested in
our request to talk about annexation
 Ready for snow!
December 8, 2009
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Financial Report – Bob Finch
◦ 2009 - A turnaround year
◦ 10 month results
◦ $64,000 under budget on operations
◦ $809,000 Reserve account balance
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(after current expenses)
◦ $65,000 reserve expenditures YTD
December 8, 2009
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The Good News
NO FEE INCREASE in 2009
Operating budget down to $606,000 annually
Reserve contributions up to $213,000 annually
Were getting … MORE BANG FOR OUR BUCKS
December 8, 2009
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Thanks To …
◦ Grounds committee
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Chris Sadoian
Raciel Day
Kathy Hardman
Christine Wells
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John Walsh
Keith Galpin
John Watt
Jerry Lee
Dennis Loewe
◦ Finance committee
◦ HOA Staff
 Holly Miller
◦ And others
 Scott Young
December 8, 2009
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Security Update – Jerry Lee
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Seven fulltime officers
Duties preformed include
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Home vacation checks
Stop sign enforcement and studies
Speed enforcement and studies with radar
Security at the school bus stops when children are waiting for the bus and when they return home
General patrol of the community
Jump start service for disabled vehicles
Alarm response to residents’ homes
Response to calls for medical assistance
Regular checks on the status of the elderly in Canterwood
Maintain security at the Main gate
Conduct inspections of Canterwood for HOA violations by contractors
Placement of flyers in the mail receptacles at all of the mail boxes
Direct traffic when necessary
Providing rides for residents to and from the Main gate
Frequent inspections of the RV lot
Frequent inspections of the Country club including the tennis courts and swimming area
Responding to all calls for service from the residents
Taking crime reports and conducting further investigations to assist local LE
Inspections of the HOA office as well as the stables and golf course maintenance building
Sanding of the roads when necessary
Securing packages for residents who are on vacation
Delivering packages and reports to the HOA Board
Inspecting predetermined locations throughout Canterwood on a regular basis
Maintaining a geographical map of where incidents occur in Canterwood enabling them to concentrate their patrol efforts where
needed
December 8, 2009
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Comparisons of 2008 to 2009 Incidents
◦ 2008 - 557 incident reports written
◦ 2009 - 533 reports to date
December 8, 2009
CapSure, Inc. Visitor Management
System
Benefits:
◦ Improve Security
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Produce credentials for visitors
Screen and Validate visitors and contractors
Process vehicles with multiple passengers
Accelerate the speed of processing visitors
◦ Improve Communications
 Pre-Registration of Visitors
 Notifications of Arrivals
◦ Advanced Reporting
 Logging and Tracking of all transactions
 Quick look up of visitor details
Visitor Management Features
◦ Flexible User Access
 WEB Access for all users
 Voice Mail Integration
◦ Easy to Use Officer Interface
 Touch Screen Interface
 Driver’s License Scanner
◦ Enhanced Security
 Watch List
 Pass and/or Badge Printing
◦ Integrated Access Control (optional)
 Single database to manage visitor and authorized user access
 Real time activity monitoring
◦ Real Time Reporting
 Administrators
 Officers
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Officer at the Gate
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Officer WEB
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Resident
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Administration
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Organization or Vendor
◦ Visitor Processing
◦ Security Incidents
◦ Searches & Reports
◦ Pre-Register Visitors
◦ Update Own Profile
◦ Manage All Aspects of the Program from the
Web
◦ Manage Clubhouse Employees
◦ Builders, Contractors
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DL Scanner makes it easy
to gather information from
visitors and contractors
Optical Character
Recognition captures
name, address, DL #,
expiration date, and even
picture
Far superior to Mag stripe
reading, as OCR reads all
50 states and (optional)
passports and other IDs
Transaction logging stores
all of this information for
historical needs
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Passes printed on high speed
thermal transfer printer
Actual size 4” X 10”
◦ Will not fade!
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Prints in 4-5 seconds
Passes Include:
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Directions
Visitor Name
Host name
Expiration date
Optional bar code for egress
tracking
Up to 5 X
faster than
laser and
inkjet!
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Video Camera Surveillance – Dave Shaw
The need ◦
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Gate runners and crashers
Vandalism
Sporadic theft
Home invasion
Deter potential of increased crime as area population
increases
A secure community is vital to our family
safety and to maintain our property values
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Leverages technology to augment our security staff’s
surveillance of community
◦ Frees up staff for other less repetitive tasks
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Captures sporadic incidents in a way that augments
traditional emergency response and intelligence gathering
Potential full interoperability with local and area law
enforcement assets
Leads to a safer and more secure community – Invisible
Fence
Reduces cost of increased personnel to monitor and protect
the community
Full audit trail – better risk management
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Notification of real time alarms
Capturing odd events at odd times
Behavioural triggers – minimise checking data
Many systems and functions integrated into one
◦ “Swiss army knife” approach
◦ Save power weight and space
◦ Train for one system to deliver many functions
Resource & equipment sharing – true interoperability
Extensive forensics and audit trail - risk management
True cost of ownership – minimal on going costs
Flexibility for the future – expandable - reusable
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ADSECC – Community Surveillance Systems
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Lancaster, PA
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Tacoma, WA
◦ Hilltop Surveillance System
◦ Video Capture – incident monitoring
◦ Significantly reduced crime and increased value of
homes and commercial entities
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Tukwila, WA
◦ Key to reducing crime where installed and increased
commercial business
• Long Range Wireless Network
• Multipoint Meshed Network
• High Powered Routers
• Directional Antennas
• Far more bandwidth than cable
modem
Browser Access
To Video
Security
Central Control
CWD System
Local Service
Contracted by HALO
Remote PTZ &
Static Cameras
Owned by HOA
Internet
Remote Location
IP Cameras Owned
By Others
Remote Sensors
Owned By
HOA/Others
Remote Analogue
Cameras
Owned By Others
Remote Location
IP Cameras Owned
By HOA
Multiple Systems
Can Talk and Work with
Each Other
Multiple Users
Access
Control
GPS
CWD
System
Sensor
Data
RFID
Video
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Main Gate
3 Cameras + Server
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Peacock Gate
2 Cameras
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Nuthatch Park (next to HOA Office)
2 Cameras
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HOA Parking Lot/ Maintenance Lot
1 Camera
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RV Lot
1 or 2 Cameras
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Baker Gate
2 Cameras
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Resident Gate
2 Cameras
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Club Parking Lot
2 Cameras
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HOA Office
Backup to Server
Total Cost = $25,000
QUESTIONS?
December 8, 2009
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Garden & Grounds Committee – Chris Sadoian
 2009 Projects
 Main Resident Gate
 Tree and Miscellaneous Plant Material
 Replacement and Enhancement
 Baker Way Gate Area
 Re-landscaped
 Relocated many existing plants
December 8, 2009
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Baker Way Triangle
◦ Re-landscaped
◦ Added boulders and Dry Rock Riverbeds
◦ Relocated Many Existing Plants
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Towhee Circle
◦ Re-landscaped
◦ Added Boulders and Rock Riverbed
December 8, 2009
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Peacock Monument Area
◦ Re-landscaped
◦ Added Boulders
◦ New Monument Spotlights
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Gates
◦ All Four Gates Painted Black
◦ New Black Light Fixtures
December 8, 2009
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Seasonal Flowers
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Foxglove Retention Pond
◦ Added Boulders and Shrubs
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Foxglove and 53rd
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Removed Poplar Trees
December 8, 2009
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Nuthatch and Nuthatch Pond Areas
◦ Pruned Laurel Hedge
◦ Removed Damaged and Dying Plum Trees
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Nuthatch Playground and Tennis Courts
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Island on 47th and the Stonebridge Circle
◦ Landscaping Improvements
December 8, 2009
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Irrigation and Grounds Maintenance
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Gate Area Maintenance
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Holiday Lights
December 8, 2009
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Seasonal Flowers at all Entrances and Gate
Areas
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The Point at Baker Way and Old Stump
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Nuthatch Island at Canterwood Drive
◦ Re-landscape, Add Boulders, River Rock and Up
Lighting
December 8, 2009
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Nuthatch Park Improvements
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HOA Office Improvements
◦ Exterior Trim Paint, Canopy, Landscaping
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Foxglove and 53rd
◦ New Trees (Maples)
 Remaining Trees to be Planted in 2011
December 8, 2009
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Additional Plant Material at Gate Areas
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Irrigation and Grounds Maintenance
December 8, 2009
New Image and Access
www.canterwood.org
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Old Website poor image of community
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Difficult to access and navigate
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Could not upgrade with revised data
Home Page
Sample Banner Ad
Domestic
Animal Rules
News Letters
Canterwood
Services
Architectural Control Committee – George Milliken
Many thanks for the cooperation we have been given by the homeowners
and the good nature by which you take our comments, suggestions and
decisions. Our only goal is to keep Canterwood as beautiful it can be
and to adhere to our chartered standards and practices. The one thing
we really need in the coming year is a few more volunteers for our
committee. All it takes is about an hour and a half at 9:30 in the
morning two Wednesdays a month and when necessary about the same
amount of time those afternoons at 3:30. Right now the responsibility
falls on the shoulders of a very small number of us and we would
sincerely appreciate a greater participation. Please call Holly at
the HOA office if you are willing to volunteer.
December 8, 2009
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Results of the Vote
December 8, 2009
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Emphasis for 2010
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Complete website construction
Install video cameras
Install integrated security system
Continue to monitor & control costs
December 8, 2009
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New Business
◦ Open Discussion
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Call for Adjournment
December 8, 2009