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“The Industrial Relations in the commerce sector: analysis of
organizational models and tools developed by social partners at
European and national member States level to guarantee more
opportunities to workers and companies”.
Budget Heading 04.03.03.01
Kick-Off Meeting
Perugia, 16th -17th of February 2012
1.Social dialogue in Belgium
Interprofessional dialogue between employer organisations and employee
organisations: National Labour Council
Framework agreement for further sectoral dialogue: e.g. apart from
indexation there is 0.30% wage increase in 2011 - 2012
UNIZO represents SMEs
Sectoral dialogue between employer organisations and employee
organisations: Joint Committees
concrete collective labour agreements on wage and terms of
employment
Buurtsuper.be represents employers:
- e.g. Joint Committee for Independent Supermarkets (JC 202.01 /
white-collar workers)
- e.g. Joint Committee for blue-collar workers in the food business (JC
119 / blue-collar workers)
Every two years there are negotiations on the collective labour agreements
(e.g. 2011 – 2012)
Luc Ardies
16 juli 2015
2. Example of collective labour
agreements JC 202.01 2011 – 2012:
Monthly wages +€7.17 (=+0.30%)
Annual bonus €250
Bicycle allowance increase from €0.10 to €0.15 per km
Entitlement to early retirement from 58 years subject to certain
conditions (e.g. length of service)
Industrial peace clause: employee organisations make no-action
commitment
Luc Ardies
16 juli 2015
3. Social dialogue in SMEs
Obligatory: pay and employments provisions of the collective
labour agreements of the Joint Committee
Employer and employee organisations defend members’ interests
in the Joint Committee
No trade-union representation and negotiations in SMEs
In case of conflict between employer and employee in the
company: regional dialogue bodies for mediation
Luc Ardies
16 juli 2015
4. How is personnel involvement
increased in SMEs?
According to HIVA research, employee satisfaction is highest in
SMEs:
greater autonomy to take decisions personally
varied work
direct contact with manager (lack of unwieldy management
structure)
more transparency vis-à-vis company mission, vision and
strategy
Pay is lower in independent supermarkets than in supermarket chains
(c. 10%)
Twenty-five year old supermarket employee earns € 1700/month
• Employer cost is € 2900/month
Weekly working time is 38 hours
Social Fund premiums
Employers pay extra contribution to social security costs (0.10%)
Employees enjoy subsidies for nurseries, etc.
Luc Ardies
16 juli 2015
5. Our questions for the future
What will motivate an employee in 2020?
Today’s teenagers (our employees in 2020) do not like strict
structures, want to multitask, prefer job enjoyment to job
security and a career with one and the same employer
How should the employer capitalise on this?
What about the growing number of over-fifties on the labour market?
How can we deploy them meaningfully in the labour market?
How can our collective labour agreements respond to this?
Luc Ardies
16 juli 2015