Transcript Oracle UPK and Solbourne's UPK Accelerator - K

Oracle UPK and
Solbourne’s UPK
Accelerator
April 27, 2007
Copyright © 2006,
Solbourne Confidential
Points to Cover
What is UPK?
UPK Accelerator Demonstration
Solbourne’s UPK Accelerator Program
Description
Value and advantage
Questions and Answers
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What is UPK?
UPK Developer – single-source platform for
developing and customizing content. Recording
technology that enables content creation by simply
doing the task in the Oracle application.
UPK Usage Tracking – allows organizations to
measure user competency and user adoption of
their organizations applications. Also used to
identify areas in the application where users require
additional training and support. (included with the
UPK Developer)
UPK Content
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Importance of Training End Users
Of the 437 companies that responded to the survey, 76%
face user competency challenges related to their ERP
system*
* From the Meta Group
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Importance of Training End Users
Excessive support cost
Untrained users require 3 to 6 times more support than
trained users *
Decreased productivity
Untrained user may take up to 5 hours to achieve the
same skill level that it takes a trained employee 1 hour to
achieve*
* From Gartner Inc.
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UPK in the Upgrade and Implementation Lifecycle
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UPK Accelerator Demo
Let’s take a look at UPK and Solbourne’s UPK
Accelerator Baseline Library!
UPK Accelerator sample topics
UPK Accelerator topic list
UPK recording demo
Publish documentation and online tutorials
For more information, go to the Oracle Solutions
Factory – http://launch.oracle.com – Password is
ISUPK
Interactive UPK demo
Customer success stories
Additional sample content
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A Complete Documentation/E-Learning Solution
UPK Accelerator Program
UPK
DEVELOPMENT
PLATFORM
Single source
content
development and
maintenance
platform
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BASELINE
SERVICES
• Library of
1,500+ Oracle
EBS topics
• Can be tailored
• Organized by
processes and
applications
• Topics are kept
current with
new releases
• UPK installation
• UPK Jumpstart
developer
training
• Tailoring of
Baseline
• Testing and
deployment
• Quality
assurance
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DELIVERY
PLATFORM
Options include:
- Learning
Management
System (LMS)
- Corporate
Intranet/LAN
- CD-ROM
Solbourne UPK Accelerator Value
Reduced Time
Building from scratch will take several months; with Solbourne’s UPK
Accelerator Program, an organization can start to utilize and gain
benefits in days
Reduced Cost
Building from scratch takes many hours to storyboard, add narrative,
standardize processes, etc.
With Solbourne’s UPK Accelerator Program, it can save up to 94%
effort from your resources and up to 75% labor cost
Better Results
Building from scratch only documents current processes
Solbourne’s UPK Accelerator Baseline has been built based on
leading practices from numerous organizations
By evaluating these practices, your results will be higher quality and
more valuable
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UPK Accelerator Advantage (Example)
Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task
Define (storyboard)
processes
Record/tailor content
Add procedure
narrative and policy
language
Test new content
Review results with
various stakeholders
Total internal
time/effort
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UPK Accelerator Advantage (Example)
Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task
Define (storyboard)
processes
Record/tailor content
Add procedure
narrative and policy
language
Development
from Scratch
without UPK
1,080 hours
600
1,000
Test new content
440
Review results with
various stakeholders
360
Total internal
time/effort
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Solbourne Confidential
3,480 hours
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UPK Accelerator Advantage (Example)
Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task
Development
from Scratch
without UPK
Development
from Scratch
with UPK
1,080 hours
1,080 hours
600
180
1,000
360
Test new content
440
220
Review results with
various stakeholders
360
180
3,480 hours
2,020 hours
Define (storyboard)
processes
Record/tailor content
Add procedure
narrative and policy
language
Total internal
time/effort
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Solbourne Confidential
12
UPK Accelerator Advantage (Example)
Estimated effort totals for all various internal resources using the Procure to Pay business
process (including 180 topics)
Task
Development
from Scratch
without UPK
Development
from Scratch
with UPK
Solbourne UPK
Accelerator
1,080 hours
1,080 hours
36 hours
600
180
18
1,000
360
18
Test new content
440
220
40
Review results with
various stakeholders
360
180
18
3,480 hours
2,020 hours
130 hours…
3 WEEKS!!!!
Define (storyboard)
processes
Record/tailor content
Add procedure
narrative and policy
language
Total internal
time/effort
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Solbourne Confidential
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Questions and Answers
Key contact information:
Brian Christenson
[email protected]
720.838.4260
Thanks for your participation
in today’s event!
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