Transcript Knowledge in determining the right IS/IT for the right
Knowledge in determining the right IS/IT for the right business
Yuan Ze University 982 Semester IM426 Management Information Systems(II) Group presentation
Group 1 Instructor Dr. Celeste Ng 2010/04/13 Revised Version
Manufacturing Execution System
961637 林龍一
• ▫ ▫ ▫ ▫ ▫
Manufacturing Execution Systems
manage production in factories. The scope of such systems is somewhat imprecise, but typically includes: ▫ (MES)
Presentation of schedules to workcentres
are IT systems that (often derived from ERP or Advanced Planning & Scheduling systems) ▫ ▫
Collection of production information
(time, quantity, quality,...)
Analysis of production information
(e.g. "How many units of this product did this workcentre produce last month?")
Control of planned and unplanned maintenance Quality control Shipping / dispatch Product labelling Product traceability (
particularly important in safety-critical applications, e.g. pharmaceuticals) • MES typically do not encompass PE, i.e. the real-time control of machinery, but there may be an overlap.
• What the MES can do for a business?
Business Reasons to implement MES include: ▫ Automate management of recipes (process manufacturers) ▫ ▫ ▫ ▫ ▫ ▫ ▫ ▫ Scheduling , (including the management of priorities) Production reporting Key Performance Indicator (KPI) tracking Event or exception management Product or materials tracking Intelligent decisions to influence production and cost management Measure and manage Overall Equipment Effectiveness (OEE) Ease management of resources, including inventory and personnel
Supply Chain Management ERP Sales & Service Management PLC / Operations Management System Soft Logic People / Paper Product & Process Engineering Folklore / Paper Drivers, Motors, Relays Data Collection Manual Process Control Automation, Instrument , Equipment DCS / OCS
Supply Chain Management ERP MES; Integrated Production Data Working with Operation Management System, People and Practice PLC / Soft Logic Sales & Service Management Product & Process Engineering Drivers, Motors, Relays Data Collection Manual Process Control Automation, Instrument , Equipment DCS / OCS
• What are the MES available in the market?
• ▫ ▫ ▫
Features
▫ Production Status Monitoring ▫ Resource Tracking Automatic Control JIT Management Open Data Base • ▫ ▫ ▫ ▫ ▫ ▫ ▫
Benefits
▫ Real-time observation for the status of computers being testing ▫ Real Time Data Processing Real Time Checking Improved product quality No more manual inspection and recording Effectively decreased need for manpower Improved efficiency of production Paperless Reduced cost of quality assurance
•
Our Experiences
- TATUNG CO.
- ASUSTeK COMPUTER INC.
- FOXCONN INDUSTRIAL GROUP - Delta Electronics Group - GIGA-BYTE TECHNOLOGY CO., LTD.
- Universal Scientific Industrial CO., LTD.
- COMPAL ELECTRONICS, INC - YAGEO CORPORATION - Accton Technology Corporation - DBTEL Incorporated - AMBIT Microsystems Corporation - Advantech Co., LTD.
- ELITEGROUP COMPUTER SYSTEMS CO., LTD.
- AMTRAN TECHNOLOGY CO., LTD.
- Lite-On Technology Corporation CO., LTD.
Analytics Framework Business and Productivity Framework Presentation Framework
• • •
Next generation User Experience
▫ All graphic interaction is based on Microsoft these industries have seen.
Silverlight 3.0 web technology, providing User Experience beyond what Rich advanced modeling for semiconductor and solar and fast introduction of new products and flows.
, for complex process, products, resource and material models, allows full monitoring and control of the production line, A rich, fast modeling solution deployments.
, with pre-built models for semiconductor frontend and backend, and solar wafering and cell manufacturing, enables incredibly fast
• • •
Manufacturing visibility anywhere
▫ All manufacturing data, reports, charts, etc., both actual and historical, @ the distance of a click.
Powerful configuration and extensibility
▫ Unique combination of Graphical User Interface extensibility, extension of existing or creation of new manufacturing objects and multi-level workflows.
Step-by-step migration
▫ Based on the powerful Critical Manufacturing Foundation, allows step-by-step, low risk migration from existing legacy solutions
•
What are the advantages and disadvantages of
MES
?
• • • Reduction to manufacturing cycle time ‧ Average reduction: 35% ‧ Range of reduction: 10 - 80% Reduces or eliminates data entry time ‧ Average reduction: 36% ‧ Range of reduction: 0 - 90% ‧ Nearly half reported 50% or greater reduction Reduces Work in Progress (WIP) ‧ Average reduction: 32% ‧ Range of reduction: 0 - 100%
• • • Reduces/eliminates paperwork between shifts ‧ Average reduction: 67% ‧ Range of reduction: 0 - 200% Improves product quality (reduces defects) ‧ Average reduction: 22% ‧ Range of reduction: 0 - 65% Eliminates lost paperwork/blueprints ‧ Average reduction: 55% ‧ Range of reduction: 0 - 100% ‧ 62% reported reduction of 75% or greater
Sales and Marketing information System
961634 林 俞任
Question A-1:
What are the IS/IT available in the market?
SMS Components:
procedures personnel, equipment and
Target:
Collection, sort out, analysis, assessment and distribution the suitable, timely and correct information to the Marketing decision-makers
Question A-2: What the IS/IT can do for a business?
MASINFO Marketing and Sales Information System 1.
Sales analysis
2.
Site analyses
3.
Direct response
4.
Direct sales
5.
Advertising
6.
HRD
7.
Routing
8.
Distribution System
The marketing information systems and its subsystems
Components
•
Internal reporting systems:
Information is usually categorised according to its nature so that there are, for example, financial, production, manpower, marketing, stockholding and logistical data
•
Marketing research systems:
A proactive search for information, the enterprise which commissions these studies does so to solve a perceived marketing problem
Components
•
Marketing intelligence systems :
A marketing intelligence system is a set of procedures and data sources used by marketing managers to sift information from the environment that they can use in their decision making •
Marketing models:
Within the MIS there has to be the means of interpreting information in order to give direction to decision.
Question B: What are the advantages and disadvantages of each IS/IT?
• • • •
Advantages
Quickly and intuitively see relationship between data which collected from market More efficiency to manage merchandise and market resources Make enterprise decision based on greater information from the market Spot new market opportunities or attracting more customers
Disadvantages
• • • Pre-procedure too long Data from the market are complexity Cost is expensive to collect information
Question C:
Who or what business is suitable for that IS/IT? List at least 5 examples (or businesses) with detail explanations.
• • • •
Business
• 7-11 Convenience Stores Carrefour NOVA Gamania CHIMEI
Accounting Information System
961659 曾凱楠
Q. What is AIS available in the
•
market?
An
accounting information system
(
AIS
) is the system of records a business keeps to maintain its
accounting system
. This includes the purchase, sales, and other financial processes of the business.
• • What is an AIS?
• 1.collect information of transactions • 2.input/output data 3.manage and control the data 4.produce the correct financial information report
Relationship between MIS & AIS
Q. What AIS can do for a business?
• • The purpose of an AIS is to accumulate data and provide decision makers (investors, creditors, and managers) with information.
While this was previously a paper-based process, most businesses now use accounting software. In an electronic financial accounting system, the steps in the accounting cycle are dependent upon the system itself.
functions for emplyees: • 1.financial accounting • 2.accounting management • 3.audit
• 4.accounting system experts
Q. What is the advantages and disadvantages of AIS?
• ADVANTAGES : ● May complete several complex calculations and processes in a very short time.
● Rapidly found the information that is needed.
• ADVANTAGES : ● Accounting processes can be simplified.
● Can multi-functional displays a single accounting information.
● Handle or analyze the accounting information correctly.
DISADVANTAGES :
● the cost of developing a system can be very high.
● once the information was not correct or didn’t update, the user will received a wrong or overdue information.
• DISADVANTAGES : ● the knowledge of distinct experts could different. ● the system is only a kind of assistants, it can’t absolutely replace experts of human beings.
Q. Who or what business is suitable for AIS?
• EXAMPLE 1.
AIS of Overseas Compatriot Affairs Commission, R.O.C
EXAMPLE 2.
Sun-Young information studio
EXAMPLE 3.
PengHu County Government: AIS of Official business budget
EXAMPLE 4.
AIMS of Directorate-General of Budget, Accounting and Statistics, Executive Yuan
• EXAMPLE 5.
KGI uses the “SunAccount” System
Human Resource Information System
961647 范振鴻
Question A-1: What are the IS/IT available in the market?
•
Human Resource Information System
Human Resource Information System
•
Based on the organization's human resources, the establishment of the system in order to acquire , store , operating , analysis and distribution of information .
Question A-2: What the IS/IT can do for a business?
•
It’s convenient to manage the personnel information, salary information, insurance information, training information, assessment information ,and so on.
Question A-2: What the IS/IT can do for a business?
•
Automation to replace the paper work.
•
Reduce the large number of routine operations and human error.
• •
Reduce the cost of human operation.
Improve administrative efficiency.
Question b: What are the advantages and disadvantages of each IS/IT?
Advantages-
For enterprise Provides an analysis of human capital reporting, and policy recommendations.
For officers Provide the management support tools of selection of personnel.
Advantages-
For employees Provides career planning, learning development, and personnel operating the automation application and query service.
For HR Provide a cost-effective management analysis and implementation tools.
Disadvantages Information security-
It need to be strengthened to prevent the information changed by any person.
The credibility of the supplier It’s important to look for reliable suppliers in order to avoid the possibility of employee information being stolen.
Question C: Who or what business is suitable for that IS/IT? List at least 5 examples (or businesses) with detail explanations.
The Supplier
•
Galaxy Software Services
▫
1. human resource management - employee organization - exchange promotion - salary and benefit - attendance management
•
Galaxy Software Services
▫
2. human resource development - functional management - performance assessment - training management
Examples
Finance and Insurance
•
BANK OF TAIWAN
•
BANK OF SHIN KONG
•
CIGNA
INFORMATION COMPANY
•
Gamania
•
ETEN
Knowledge Management System
961624 謝沛宇
What is Knowledge Management?
Activities which can enhance the knowledge assets. Combine individuals and groups of the organization.
Manage the knowledge of organization systematically .
Data resource: http://www.dsc.com.tw/Product_Solution/Product_ERPII_2/KMS/KM SStructure/tabid/666/Default.aspx
Question1:
What can KMS do for a business?
The purpose of KMS: • Enhance whole knowledge by quantity and value. • Apply the knowledge to upgrade technologies, products, and organizational performance to increase competitiveness.
• Promote knowledge within the organization to enhance the efficiency of the members of access to knowledge.
• Improve the knowledge of organization of individual and whole learning ability.
Question2:
What are the KMS available in the market?
Question3:
What are the advantages and disadvantages of KMS?
Advantages:
Sharing of valuable organizational information throughout organizational structure.
Reduce repetitive jobs which employees do. May reduce training time for new employees Retention of Intellectual Property after the employee leaves.
Disadvantages:
Lessen the ability of knowledge creative.
Hard to systematize implicit knowledge.
Lack of knowledge ameliorations in the organization
Question4 :
Who or what business is suitable for that KMS? List at least 5 examples with detail explanations.
China Steel Corporation
China Steel focuses their operation on Web, Internet and integrated-organization portal site The core of knowledge base establishment.
CSC Corporate University E-Learning platform establishment.
China Steel Corporation
Data resource ： http://www.ntut.edu.tw/~ctm/ctm2001/ctm/thesis/vm/05.pdf
A-Sir
• Use the smartKMS system to make the announcement.
• Establish the forum website.
• Upload customer comments, and find the solution to prevent the same events.
• Search and integrate the market information.
• Using the E-Learning.
7-11
• Integrate information of products and report to the head office.
• Survey the customer behavior.
• Estimate the Cycle Time of products.
IBM (International Business Machine)
Found the learning organization.
Using the remote learning network by E-Learning.
The establishment of physical and virtual community.
IBM Online Technical Support.
Database Management System
961626 王楷名
Question A:
What are the IS/IT available in the market? What the IS/IT can do for a business?
•
What is the Database Management System (DBMS)?
• Defining Database • Constructing Database • Manipulating Database
Database System
Users
Application Programs
DBMS
Database
Application Programs Application Development Tools DBMS Operating System Hardware
Data Management
Data Files Backup Files System Catalog Log Indexes Transaction DBMS
Functions of a Database Management System:
•
Data Integrity Management
Integrity is related to the quality of data, it is maintained with the help of integrity constraints, DBMS provides several mechanisms to enforce integrity of the data.
Entity Integrity
The entity integrity is a constraint on primary key value. It states that any attribute of a primary key cannot contain null value. Entity integrity ensures that it should be easy to identify each entity in the database.
Referential Integrity
The referential integrity is a constraint on foreign key value. It states that if a foreign key exists in a relation, the foreign key value match the primary key value of some tuple in its parent relation. Otherwise the foreign key value must be completely null.
•
Security Management
The DBMS can prevent unauthorized users from viewing or updating the database. Using passwords, users are allowed access to the entire database or a subset of it known as a "subschema." For example, in an employee database, some users may be able to view salaries while others may view only work history and medical data. • • • •
Backup and Recover Management Recovery models for SQL Server
Full recovery model Bulk-logged recovery model Simple recovery model
• •
DBMS Language
Data Definition Language ; DDL Goal :Constructing Database Schema • Data Manipulation Language ; DML 「 CRUD 」 C REATE R EAD(SELECT) U PDATE D ELETE The name of few DBMS Software • • • • • FOXPRO MS-ACCESS SQL Server My SQL ORACLE
Question B: What are the advantages and disadvantages of each IS/IT?
Advantages of DBMS
• It represents complex relationships among different data items. • Keeps a tight control on data redundancy.
• Enforces user defined rules to ensure the integrity of data in a table form.
• Maintains data dictionary for the storage of information pertaining to data fields and data manipulation.
• Ensures that data can be shared across all applications.
• Enforces data access authorization.
• Has an automatic intelligent backup and recovery procedure of data.
• Has different interfaces through which users can manipulate data.
• • • • •
Disadvantages of DBMS
DBMS subjects a business to a risk in the loss of critical data in its electronic format it can be more readily stolen without proper security The cost of a DBMS can be prohibitive for small enterprises as they struggle with cost justification for making the investment in the infrastructure Improper use of the DBMS can lead to incorrect decision making as people take for granted the data is accurate as presented.
Data can be stolen by careless of the password security. Enterprise vulnerability may be higher.
Question C: Who or what business is suitable for that IS/IT? List at least 5 examples (or businesses) with detail explanations.
• • • • •
Polaris Software Lab Red Prairie Naturally Fresh Bwin American Power Conversion
•
SQL Server2008 of the use cases Market Montage Solution Supports 200,000 Updates per Second with SQL Server 2005 Event Management Firm Provides Software as a Service using SQL Server 2008 Polaris Software Lab Triples Developer Productivity with Microsoft Testing Show SQL Server 2005 Exceeds Needs for Global Warehouse Management
When the meteor and the 1PB database collide Credit Card Company Runs its Business with 17-Terabyte Mission Critical BI Solution Global Online Gaming Company Deploying SQL Server 2008 to support 100 Terabytes Siemens PLM Software Validated to Easily Support 5,000 Users with SQL Server 2008
Lockheed Martin Unit Moves SAP from UNIX to Windows, Cuts Technology Cost 41 Percent American Power Conversion Runs Siebel on SQL Server; Saves $800,000 over Oracle Service Provider Cuts Costs, Speeds Development, and Simplifies Remote Access Food Manufacturer Speeds Data Access, Saves $320,000, Enables Better Decisions
Supply Chain Management
961621 黃瀚明
What are the SCM products available in the market?
• ADEXA – Enterprise Global Planning System (EGPS) • Oracle – Oracle SCM • SAP – SAP SCM • DigiChain – intelligent Supply Chain Planning (iSCP) • Inforeverest IET – IET SCM
CMC Supply Chain Management (Internet)
What is Supply Chain ?
Include ： • Procure. (raw materials) • Transform. (intermediate and final goods) • Deliver goods.
• Data collection ,data transmission ,storage and analysis
What is Supply Chain ?
A system of organizations , people , technology , activities , information and resources involved in moving a product or service from supplier to customer Wikipedia Internal supply chain Suppliers Purchasing Production Distribution Customers Wikipedia
What is SCM? What’s it for?
•
Supply Chain Management
• Integration of all activities within/between enterprises • Minimize cost through precise calculation • Produce and deliver goods in right time at right place for customers • Cope with volatile market demand with the lowest inventories and cost
What are the advantages of SCM?
Decrease the cost Optimize the reaction time Making better customer experiences Gain competitive advantage Improve product competitive
What are the disadvantages of SCM?
Risk of information leak Hard to implement – Resistance of inner employee (reluctant to change) Convince your suppliers Huge amount of errors in the beginning
Who or what business is suitable for SCM?
• ADEXA – Johnson & Johnson • Oracle – Boeing • SAP – BMW Motoren • DigiChain – Chimei Innolux Corporation • Inforeverest IET – an shoe factory
What else?
• Paper Industry (low profit) • Semiconductor Industry (volatile demand) How about smaller company?
• • Bakery Coffee shop
Customer Relationship Management
961627 胡宇賢
Introduction Background
Conventional businesses always focused on their sales ,but they ignored the significance of the customers. To improve this situation, CRM systems were developed to make a bridge between businesses and customers.
Customer Relationship Management (CRM) Systems
are broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with clients and sales prospects.
CRM’s Objectives
•
Customer Acquisition
•
Customer Retention
•
Customer Loyalty
•
Customer Profitability
reference by R.S. Swift(2000)
Customer Classification a. Consumer
- Buy the final products of personal or family
b. Business to Business(B2B)
- Buy enterprise production parts, equipment, materials, and sales to other customers after value added.
c. Channel/Distributor
To Sale to customer's personal or business downstream after buying products, for instance, wholesalers, retailers, and the joining trader
CRM cycle
Acquire & Retain Understand & Differentiate Develop & Customize Interact & Deliver
What are the CRMS available in the market?
What are the CRMS can do for a business?
Small business has always been about customer relationship .
a. Higher customer satisfaction and loyalty -Increasing the satisfaction of those key customer groups will improve their loyalty, meaning you keep valuable customers for longer. That gives your business a much brighter future. b. Improved sales performance -CRM introduces processes and technologies that dramatically increase the productivity of your sales force, making their work easier and more rewarding and giving your company more control.
c. Better access to customer information -Provides heightened access to a consolidated view of your customers without the need for lengthy and expensive data conditioning.
Importance of CRM
What are the advantages of CRMS?
Increase Customer Lifecycle Value
-
To make profits, it is important to keep the customer longer and sell him more products during his lifecycle . Customer stay, if they are provided with value, quality service and continuity.
Execution Control
-
Once the business strategy is put into motion, the management needs feedback and reports to judge how the business is performing. With control and a scientific way to identify and resolve issues.
What are the advantages of CRMS?
Customer Lifecycle Management
-
To keep the customers happy, you need to know them better.
F
rom contact to contract to customer service.
Strategic Consistency
-
Because CRM offers business and technological alignment, it enables companies to achieve strategic company goals more effectively
Business Intelligence
-
Due to the valuable business insights that CRM provides, it becomes easier to identify the bottlenecks, their causes and the remedial measures that need to be taken.
What are the disadvantages of CRMS?
Repetitive, menial work Its hard work to populate a database; and it doesn’t help if you imagine the number of hours people have to type in the initial content of the database.
D oing this menial task can take up from a few weeks to a good number of months, ouch.
Too much information in CRM -Too much information in the CRM system, and it simply frustrates users to find the information that they want. ; too less information, no progress shall be made.
Cost too much -CRMS require continuous maintenance, information updating, and system upgrading costly
Difficult to integrate with other management information systems
Harvest Engine at Relationship Tactics
Businesses for CRMS
Businesses for CRMS
Microsoft Dynamics® CRM 4.0
MARKETING: A clearer view of customers and more informed marketing investments SALES: Get more leads and close more business CUSTOMER SERVICE : Provide more value to customers
Cooperation with Microsoft CRMS
(2010年3月23日，台北) 中華電信98年11月與微軟執行長Steve Ballmer針對雲端服務簽定策略聯盟合作意 向書，在軟體即服務(SaaS)、平台即服務(PaaS)和架構即服務(IaaS)三大方向進 行合作。
Executive Information System
961629 郭佑瑋
Question A:
What are the IS/IT available in the market? What the IS/IT can do for a business?
•
What is the Executive Information System (EIS)?
• Top managers need an IS that will analyze the data and present it in elegant manner so they can have quick and effective decisions. • An Executive Information System (EIS) analyzes and presents information to executive decision makers in a useful, friendly, and customized format.
EIS Characteristics
• Provides critical information • Graphical displays • Use of color • Easy-to-use user interfaces • Exception reporting • Drill-down capabilities
Interrelationships Among Systems
Executive Information System (EIS) References: Laudon, K. C., Laudon, J. P., “Essentials of Management Information Systems (8th Edition)”, Prentice Hall PTR, Upper Saddle River, NJ, 2008.
Executive Information System (EIS)
EIS workstation EIS workstation EIS workstation References: Laudon, K. C., Laudon, J. P., “Essentials of Management Information Systems (8th Edition)”, Prentice Hall PTR, Upper Saddle River, NJ, 2008.
What the EIS can do for a business?
• An EIS supports decision making needs of senior executives by providing easy access to both internal and external information relevant to meeting the strategic goals of the organization.
Executive Information System(EIS) in the market
• • Data Systems Consulting Co., Ltd. V-Point EIS
EIS Applications
• V-Point Marketing EIS
EIS Applications(Cont.)
• V-Point Financial EIS
Question B:
What are the advantages and disadvantages of each IS/IT?
•
Advantages of EIS
• Easy for upper-level executives to use • Provides timely delivery of company summary information • Information that is provided is better understood • Improves to tracking information • Offers efficiency to decision makers
Question B:
What are the advantages and disadvantages of each IS/IT?(Cont.)
•
Disadvantages of EIS
• System dependent • High implementation costs • System may become slow, large, and hard to manage • Need good internal processes for data management
Question C: Who or what business is suitable for that IS/IT? List at least 5 examples (or businesses) with detail explanations.
• • • • • • • • • •
EIS of the use cases
Buffalo Cooker Taiwan Pearl Musical Instrument Taiwan Paltac Corporation Heng Fu Industrial Co., Ltd.
De Paree Silk Stockings Best Logistics Co., Ltd.
ASLI Mechanical Co., Ltd.
Danver Trading Co., Ltd.
Tong Lee Industrial Co., Ltd.
EIS in Buffalo Cooker
EIS in Taiwan Pearl Musical Instrument
EIS in Taiwan Paltac Corporation
EIS in Heng Fu Industrial Co., Ltd.
EIS in De Paree Silk Stockings
EIS in Best Logistics Co., Ltd.
EIS in ASLI Mechanical Co., Ltd.
EIS in Danver Trading Co., Ltd.
EIS in Tong Lee Industrial Co., Ltd.
Enterprise Resource Planning
961602 黃聖皓
What are the IS/IT available in the market?
• Enterprise Resource Planning
What is Enterprise resource planning ?
• • • • • • Integrated computer-based system Using modular approach Managing internal and external resources A process-oriented sector operations integration Centralized database Utilizing a common computing platform
What the IS/IT can do for a business?
• Consolidating all business operations into a uniform and enterprise wide system environment.
• Facilitating the flow of information between all business functions inside the boundaries of the organization.
• A process-oriented sector operations integration can help the enterprise operational data into business decision making can be more lively.
What are the advantages of ERP?
•
With ERP system, a large manufacturer itself with many software applications that can communicate or interface effectively with one another.
•
ERP Systems centralize the data in one place.
•
Emphasizing that the information based on consistency, timeliness and overall.
What are the disadvantages of ERP?
• • • Customization of the ERP software is limited. It can be very expensive.
ERPs are often seen as too rigid and too difficult to adapt to the specific workflow and business process of some companies.
• Once a system is established, switching costs are very high for any one of the partners.
Who or what business is suitable for that IS/IT?
• The following are some cases about businesses using ERP: Case One: Netronix Inc.
Case Two: Inventec Group. Case Three: AU Optronics Corporation (AUO) Case Four: Pacifica Case Five: KYMYO Industries Corporation
Business Process Management
961630 簡聖 洺
What is BPM system?
• BPM Software your processes. is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in Ex: Ultimus Adaptive BPM Software Suite is based on four basic methodologies: • • • • Modeling process – Map out your process and measure the time and cost needed to execute your Automating data is collected in web forms and easily transferred to/from your existing third-party applications - Evolve your process from a manual process to an electronic process where Managing – Gain insight into your processes, the business data in those processes, and the effectiveness of the process participants Optimization – Learn how to make your day-to-day business process more efficient, more cost-wise, and control data entry and application errors
Suppliers:
• • • • • • Oracle (Oracle BPM 10g R3) IBM Data Systems ( EasyFlow GP 2.5 ) ULTIMUS AboveE ( Power Process Suite BPM ) CHING HANG • Appian 、 BEA Systems 、 Cordys 、 EMC (ProActivity) 、 Global360 、 HandySoft 、 IDS Scheer 、 Lombardi Software 、 Metastorm 、 Pegasystems 、 Savvion 、 Tibco Software…..
What the BPM system can do for a business?
• A system can provide users analysis of work process , check and collect business information. • It has automation of business process, management of module, connection of systems information, and integrate ERP or CRM systems .
• It continue improving work process and making it better.
• Users successfully use this system can examine workflow, support new business requirement, and supervise all planning.
BPM Advantages :
•
Increased customer retention and production ability
•
Reduced process time of authorization
•
Improved management efficiently
•
Reuse and create new IT assets
•
Greater personal productivity and satisfaction of user interface
BPM Disadvantages :
•
Can not violate the basic process of ERP module
•
Can not involve all check rules of ERP
Who or what business is suitable for that IS/IT? List at least 5 examples (or businesses) with detail explanations
.
• Motorola • Clientron Corp.
• WT MICROELECTRONICS • Avc • THE SHANGHAI COMMERCIAL & SAVINGS BANK.LTD
• Eastech Electronics(Taiwan) Inc.
Motorola
http://www.motorola.com/tw/
Clientron Corp.
http://www.avc.com.tw/
WT MICROELECTRONICS
http://www.clientron.com/ThinClient/ch/about_mh.asp
AVC
http://www.wtmec.com/TC/index.htm
THE SHANGHAI COMMERCIAL & SAVINGS BANK.LTD
http://www.scsb.com.tw/
Eastech Electronics(Taiwan) Inc.
http://www.eastech.com.tw/chinese/index.htm
References
http://www.ultimus.com/bpms/ http://news.networkmagazine.com.tw/software-application/2008/12/03/4973/ http://www.ithome.com.tw/001/0831/index4.htm
http://www.ithome.com.tw/001/0831/index5.htm
Other http://www.abovee.com/Solution1.htm