Transcript Internship in FIEO

Human Resource,
Infrastructure
&
Work Environment
- Current Status & Developmental
Plans
Management Review Meeting
Federation of Indian Export Organisations
November 14-15, 2011
Chennai
Human Resource – Present Position
Sl
No
.
Designation
Kanpur
Mumbai
The issue of manpower requirement have been addressed from time to time.
Northern
Region
1.
2.
3.
4.
Director General & CEO
Deputy Director General
Jt. DDG
Director/Regional Director*
1
1
1
2
1
-
-
1
-
2*
-
-
1
-
-
1
2
2
5
5.
Joint Director
6.
Deputy Director
7.
Assistant Director
8.
Coordinator
9.
Management Executive
10. Executive Assistant
11. Sr. PA
12. Jr. Exec. Assistant
13. Jr. Assistant
14. Sr. Driver-Cum-Mechanic
15. Sr. Driver
16. Driver
17. DMO
18. Sr. Record Keeper
19. Front Office Assistant
20. Messenger
21. Messenger-cum-Driver
22. Peon-cum-Messenger
* On deputation to ITC, Sharjah
4
5
3
12
2
4
2
1
1
1
2
1
1
1
45
1
2
3
2
1
1
11
1
1
1
1
3
1
2
2
4
1
1
17
1
1
1
3
1
1
3
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1
1
10
1
1
1
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4
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2
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1
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9
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7
9
11
21
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2
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7
3
1
3
3
2
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1
3
2
104
Head office
Western
Region
Southern
Region
Eastern
Region
Total
Total
Orissa
Kolkata
AP Hyd
Bangalore
Chennai
Amd
Delhi
The process of recruitment of Director (Fin) and Director (Pub & PR) is under
1.Shri Jagmohan Bhanot, Chief Advisor : conduct studies undertaken by FIEO, identify infrastructure requirement of high and medium
exports clusters. Liaise with State GovTs, industry associations, chambers of commerce for inputs, involve FIEO in formulating Industrial
and Export Policy of the States.
2.Shri Anand P Seth, Advisor (Pub) : liaise with news agencies for publication of Press Releases to increase visibility of FIEO in print and
electronic media. Ensure timely publication of FIEO News.
3.. Shri Y S Garg, Chief Executive Officer, Kanpur Chapter office : In-charge of Kanpur Chapter Office
Retirement & Recognition
Retirement Schedule during the next five years :
S. No.
Name
01.
02.
03.
04.
05.
06.
07.
08.
09.
10.
11.
12.
13.
14.
15.
Shri Ashok Kumar
Shri N K Sethi
Shri H C Pant
Mrs Jaswinder Sohi
Shri S Vijaya Kumar
Shri P K Bhatia
Shri N P Singh
Shri V Srinivasan
Shri R Asokan
Shri J C Joshi
Mrs Raksha Rani
Shri Vipin Rohatagi
Shri Chaman Lal
Shri Vinod Pal
Shri B D Patial
Designation
Office
DDG
HO
Coordinator
HO
Joint Director
HO
Coordinator
HO
Deputy Director
HO
Coordinator
HO
Assistant Director
NR
Joint Director
BLR
Regional Director
SR
Sr Drvr-cum-Mech
HO
Coordinator
HO
Coordinator
NR
DMO
HO
Director
HO
Deputy Director
HO
HO – 11 + NR – 2 + BLR – 1 + SR – 1 = 15
Date of Retirement
30.06.2012
31.05.2013
31.07.2013
31.12.2013
31.05.2014
31.08.2014
31.12.2014
31.03.2015
31.05.2015
31.05.2015
31.07.2015
31.10.2015
31.01.2016
31.07.2016
31.10.2016
Based on the retirement / requirement, necessary recruitment will take place from time to time.
Recognition and Reward
In recognition of and employee’s contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift
valued at @Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service
Forging Academia – Industry Relations – Provisions
of Internship in FIEO
Training to Students (Internship in FIEO) : Head Office can take 4 students
and Regional Offices (including chapter Offices) can take 2 students each, from
management institutes/universities, in a year.
Before allocating internship to students, Divisional/Regional Head needs to
submit a project report giving details of the need for interns to the DG & CEO.
Task assigned to interns should be project based and not of a routine activity.
This will help interns to learn and assist FIEO with specific objective. Also help
FIEO to evaluate their performance through objective appraisal.
No access to FIEO data base shall be provided to them nor should any
confidential information be shared with them.
Internship will be for a short duration subject to a maximum of two months
and no honorarium will be payable by FIEO.
So far only one student has been taken for internship.
Training to FIEO Officials : 2010-11 & 2011-12
The following training programmes were organised for HO/NR employees in 2010-11 & 2011-12
Export Familiarization/refresher course
Basic Computer Literacy Programme
Overall Scenario on Exports
Skill Development Training Programme on Intl Business
Internal Quality Auditors Training
Advance Course on MS Excel
Seminar on Cyber Laws
The following training programmes were organised for SR employees in 2010-11 & 2011-12
Personal Effective Programme
MDA & Foreign Trade Policy
Internal Quality Audit Programme
Certificate Course on International Trade
Training Programme on Spanish Language
Inter Personal Communication Skills
Chinese Language Training Programme
Customer Service Training & Advantage of Telemarketing for the Receptionist
The following training programmes were organised for ER employees in 2011-12:
Internal Quality Audit Programme
EDP Course
The following training programmes were organised for WR employees in 2011-12
Basic Computer Training
Written Communication Skills
Training to FIEO Officials - 2010-11 and 2011-12
Training Programme (HO/NR)
Date of Training
Venue
Name of FIEO Officials
Export Familiarization/
refresher course
13.8.2010
FIEO Committee
Room
All staff and officers upto DD
Basic computer literacy Programme
19.8.2010
FIEO Committee
room
All Staff and officers
Presentation on Overall Scenario on
Exports
25.8.2010
FIEO Committee
Room
All Staff and Officers
Presentation on Overall Scenario on
exports
14.9.2010
FIEO Committee
Room
All Staff and Officers
Skill Development Training
Programme on International Business
16-18.3.2011
FIEO Committee
Room
1.Sh. N P Singh, AD
2.Sh. P K Bhatia, Coord
3.Ms Raksha Rani,Coord.
4.Ms Jaswinder Sohi, Coord
5.Sh. N K Sethi, Coord
Advance Course on MS Excel
21.03 to
01.04.2011
FIEO Committee
Room
1.Sh B D Patial, DD
2.Sh Sushil Kumar, AD
3.Sh B S Saxena, Coord
4.Sh V K Sharma, AD
5.Sh Sunil Dutt, Coord
6.Sh Rajesh Km, Coord
7.Mrs Sunita Tatwal, Coord
8. Sh Rakesh Kapoor Coord
9. Ms Rachna Grover,Sr PA
10.Sh. Rakesh Chand, J A
An Internal Quality
Auditors Training
20.04 to
21.4. 2011
FIEO, Niryat Bhawan
Advance Course on MS
Excel
21.3 to
1.04.2011
FIEO Committee Room
i
Seminar on Cyber Laws
19.5.2011
FIEO, Niryat Bhawan
Sh Sunil Agnhotri, Joint DDG
Sh Chandranath Som, Diretor
Sh Vinod Pal, Director
Sh H C Pant, Joint Director
Sh A P Srivastava, Joint Dir
Sh Prashant Seth, DD
Sh Sushil Kumar,AD
Sh V K Sharma, AD
Sh N P Singh, AD
Sh T C Bharat, Coord
Sh B S Saxena, Coord
1.Sh B D Patial, DD
2.Sh. Sushil Kumar, AD
3.Sh B S Saxena, Coord
4.Sh V K Sharma, AD
5.Sh Sunil Dutt, Coord
6.Sh Rajesh Km, Coord
7.Mrs Sunita Tatwa, Coord
8. Sh Rakesh Kapoor Coord
9. Ms Rachna Govoer,Sr PA
10.Sh. Rakesh Chand, J A
1.Sh Ashok Kumar, DDG
2.Sh Anand P Seth, DDG
3.Sh Sunil Agnihotri, Joint DDG
4.Ms Priya Safaya, Joint DDG
5.Sh C Som, Director
5.Sh Vinod Pal, Director
6.Sh A P Srivastava, JD
7.Sh H C Pant, JD
8.Sh Prashant Seth, DD
9.Sh Abhishek Tayal, DD
10. Ms Nirmala Tete, DD
11. Sh Naval Baveja, JD
12. Sh B D Patial, DD
13. Sh S Vijaya Kumar, DD
14. Ms Shivani Ratnakar, DD
Training Programme of FIEO (SR) 2010-11 & 2011-12
Training Programme
Date of Training
Venue
Name of FIEO Official
Personal Effective
Programme
MDA & Foreign Trade
Policy
November 2010
FIEO, SR
All officials of FIEO (SR)
January 2011
FIEO(SR)
All officials of FIEO (SR)
Internal Quality Audit
Programme
16th & 17th May, 2011
FIEO (SR)
Certificate Course on
International Trade
30th & 31st May, 2011
Training Programme on
Spanish Language Course
5-weeks Programme from
1st October, 2011
Spanish Language Course
- IInd Session
Inter Personal
Communication Skills
Chinese Language
Training Programme
Customer Service Training
& Advantage of
Telemarketing for the
Receptionist
November 2011
Mrs Santhi, Joint Director
December 2011
All staff members
December 2011
Shri N Viswanathan, AD
February 2012
Mrs Sasi Renuka, Front Office Assistant
Shri K Unnikrishnan,Director
Mrs Santhi, Joint Director
Mrs Santhi, Joint Director
Shri N Viswanathan, Coord
Mrs P Vijaya Lakshmi, Coord
Mrs Selvanayagi, Coord
Training Programme of FIEO (ER) 2011-12
Training Programme
Internal Quality Audit
Programme
Training in EDP Course
Date of Training
29th August 2011
till 9th November 2011
Venue
Name of FIEO Official
FIEO (ER)
All officials of FIEO (ER)
FIEO (ER)
All officials of FIEO (ER)
Training Programme of FIEO (WR) 2011- 2012
Training Programme–
Date of Training
Venue
Basic Computer Training
-
FIEO(WR)
Training in Written
Communication Skills
-
FIEO (WR)
Name of FIEO Official
Mr Milind Shikre, Jr Exe Assistant
Mr Aatish Chavan , Messenger-cum-Driver
Mr Sohan Singh Sr. Driver-cum-Mechanic
Ms Manisha Bathina, Executive Assistant
Ms Annie Shikhare, Jr. Assistant
Performance Linked Incentive

From 2012 performance linked incentive will be
introduced in place of annual increment

Employees efficient and prompt in delivering work /
services compared to those who do not perform shall
be rewarded suitably.

Will be motivational for employees to deliver their best
Employees may submit their suggestions to HO.
Infrastructure
Attempts are being made to provide best possible
infrastructure to the employees.
Must be used with care.
Following habits may be developed and ensured by the
Regional/Chapter Heads:
Turn off the light(s) while leaving seat
 PC / Laptops / Printers be switched off when not in use
for longer period
Telephone may be used when it is very essential
Use of internet may be encouraged
Suggestions please…………….
Recreation – Channel to ease stress
HO/NR has been provided with three carom boards, two chess boards and one
table tennis board with kit.
Employees can play during lunch break.
Facility is not to be extended to any outsider.
The initiative has helped to develop team spirit amongst the
employees. The Regional / Chapter Offices may like to take such
initiative.
RECEPTION - Mirror of the organisation
 Ambience must be suitable to appreciable business
standards – lighting, cooling, cleanliness, free from unwanted
items etc.
 Should not be left unattended any time during the day.
 All outside calls need to be attended, preferably at the first
bell, with proper welcome message. And, while transferring
calls to the concerned official should brief the official about
the requirement of the caller for better service.
 Regular inspection needs to be carried out by Regional/
Chapter Heads
 Receptionist should maintain slips – “when you were out”.
 Receptionist should be aware of FIEO’s events,
membership etc.
 Receptionist should market FIEO’s events during free time,
on target basis, say at least 15 calls to members / nonmembers with proper records
PAPERLESS OFFICE – Contribution to the
environment
 Seek approval through e-mail and it shall hold good / valid
for office records. Original note may only be sent for financial
approvals & where it is very essential.
 For marketing FIEO events, only email may be sent and
printed / photocopied circular may be avoided.
 Correspondence with Government departments / agencies
like Deptt. of Commerce, DGFT, Licensing Offices, Customs &
Excise Departments, RBI, etc. should be made via e-mail.
Additional Benefits:
i)
Fast & easy retrieval of documents.
ii)
Save space.
iii)
Save money.
Suggestions for more options to make the office paperless…
Study Cell
Objective –
Increase exports
create seamless connectivity from industrial clusters to ports
and airports
A Study Cell has been created in FIEO at the instance of
Department of Commerce to undertake Study on Industrial
Clusters & Emerging Ports.
Officials from Head Office have been conducting study in
coordination with Regional Offices.
FIEO Employees Welfare Fund
 Objective: provide support to permanent employees during financial
hardship
Fund may be created w.e.f. January, 2012
 Uniform contribution by permanent employees say 1% of gross salary or
as may be decided
Fund may be utilized by permanent employees or nominees in case of
exigencies
 A Committee of 3 or 4 officials may be formed with one official from the
affected employee office to finalize the amount for disbursement
A nominal interest may be charged
The fund may be parked in any nationalized bank
Suggestions are welcome…..
Based on feedback a detailed proposal will be worked out.
Thank you all