Transcript ALL IN THE FAMILY - Johns Hopkins Pathology

Johns Hopkins
International
Language Access Services
Brittney A. Moore, MA, NIC, ED:K-12, Utah:Professional
Sarah E. Biello, MA, NIC, CHI, MHIT
Agenda
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5 Signs
Why we’re here
The Deaf Patient
The ASL Interpreter
Working Together
Things to Remember
Contact Us
Questions
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Video
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GOOD-MORNING
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Why we’re here…
• Rehabilitation Act of 1973
• Americans with Disabilities Act 1990
• The Joint Commission
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The Deaf Patient
ORAL
PSE
Home
Signs
ASL
LateDeafened
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HELLO MY NAME …
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The ASL Interpreter
• Profession 1964
• Registry of
Interpreters for the
Deaf
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Ethics/CPC
Degree
EPS (Complaints)
CEUs
• Preparation
8
Working Together
• Making the Appointment
– LAS 4-4685
– 15 Minute Cushion Time
• Arrival
– Timesheets
– Identifying Patient
– Patient’s Rights
9
Working Together
• Patient is brought back
• Small talk
• Vitals
• History
• Nurse/Resident/Doctor Arrive
• Positioning
• Clarifying
• Patient Respect
• Check-out
• Timesheets
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DEAF
HEARING
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Things to Remember
• The Deaf person is the patient
• Speak normally, gesture freely, be
yourself
• Interpreters are members of the
healthcare team
• We sign everything we hear and voice
everything we see
• Agency interpreters
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YES
NO
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Contact Us!
• Feedback! (+, -)
[email protected]
[email protected]
[email protected] - Scheduler
[email protected] - Supervisor
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THANK-YOU
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Questions?
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